Maitre D

Bent Tree Country Club; Dallas (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Bent Tree Country Club in Dallas, TX is seeking a dynamic Maître D to lead our member experience and daily operations. You will supervise FOH staff, manage reservations and seating, and work closely with F&B managers to deliver exceptional service.

Join a team focused on hospitality excellence, training, and a positive work environment. This full-time Exempt role offers opportunities to elevate guest experiences and contribute to a vibrant club culture.

Qualifications

• High school diploma or equivalent (Hospitality degrees not required).
• 3–5 years in a country club atmosphere or hospitality management role.
• TABC certification and ServeSafe preferred.
• Experience with front-of-house operations and guest relations.

Responsibilities

• Assist with member relations to ensure a welcoming and engaging environment.
• Conduct FOH staff training to uphold service standards and enhance team skills.
• Work closely with F&B managers; report to the Assistant General Manager.
• Must be on the floor to supervise FOH staff and manage seating flow.
• Handle house reservations and communications between reception and host.
• Supervise front-of-house staff, providing guidance and support.
• Control ambiance to create a comfortable and inviting atmosphere.
• Create memorable moments for guests and enhance their experience.
• liaise between FOH and BOH for seamless coordination.

Skills

Hospitality management

Training skills

Communication

Reservations & seating

Guest experience

Flexible scheduling

TABC ServeSafe

Education

High School Diploma

Tools

Microsoft Office

Outlook

Excel

Canva

Seven Rooms

Club Essentials

Jonas

Google Workspace

Job description

Description

Maître D | Bent Tree Country Club | Dallas, TX

Reports to: AGM | Full-Time | Exempt

Bent Tree Country Club is seeking a dynamic and member-focused Maître D to lead our member experience and ensure smooth daily operations. This role offers an exciting opportunity to create memorable moments for our membership while fostering a positive and efficient work environment. If you are passionate about hospitality, training, staff development, and delivering exceptional service, we encourage you to apply quickly.

Key Responsibilities:

• Assist with member relations to ensure a welcoming and engaging environment
• Conduct FOH staff training to uphold service standards and enhance team skills
• Work closely with F&B managers; report to the Assistant General Manager
• Must be present on the floor to supervise FOH staff
• Manage seating flow to optimize member experience and operational efficiency
• Handle house reservations, including booking management and member communication between reception and host
• Supervise front-of-house staff, providing guidance, training, and support
• Control ambiance elements to create a comfortable and inviting atmosphere
• Create memorable moments for guests to enhance their overall experience
• Act as a liaison between FOH and BOH teams to ensure seamless communication and coordination
• Creativity with member feedback and suggestions

Skills and Qualifications

• Proven experience of 3-5 years in a country club atmosphere and/or hospitality management or a similar role
• Strong training skills and team development skills
• Excellent communication and interpersonal abilities
• Ability to manage reservations and seating logistics effectively
• Ability to create a positive and memorable member experience
• Flexibility to work evenings, weekends, and holidays as needed
• High school diploma or equivalent; additional hospitality certifications are a plus
• Must be TABC compliant & ServeSafe

Experience

• Proven experience of 2-5 years in a country club atmosphere and/or hospitality management or a similar role
• Proficiency in Microsoft Office Suite, Outlook, Excel, and basic skills.
• Reservation/POS system knowledge i.e., (Seven Rooms, Club Essentials, Jonas)
• Experience in Google Workspace and proficient experience in Canva - highly preferred

Physical Requirement

• Must be able to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and various environments.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
• Effective communication skills with sufficient visual acuity, including talking and hearing.

Education

• High School Diploma
• Equivalent combination of education and exceptional experience will be considered

Join our vibrant team, where your training and passion for hospitality will help create a welcoming environment and memorable member experiences. We offer opportunities for growth, a collaborative culture, and competitive benefits.