Maintenance Utility - ZYUMB

IHG Hotels & Resorts; Fort Drum (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical/dental/vision

401k

Paid time off

Comprehensive benefits

Job summary

IHG Hotels & Resorts is seeking personnel to perform simple maintenance and cleaning in guest rooms, public areas, and grounds. The role involves basic repairs, deep cleaning, and assisting with minor tasks to keep facilities in excellent condition.

You will carry tools, prepare worksites, and support maintenance staff while ensuring guest questions are answered with courtesy. Since shifts vary across a 7-day period including weekends and holidays, applicants must be flexible and able to work

Qualifications

• Basic reading and writing skills.
• Carrying, lifting or pushing 100–300 pounds.
• Frequently standing and moving about buildings and grounds.
• Working knowledge of basic non-skilled maintenance tasks (plunging toilets, changing light bulbs, replacing faucet washers).
• Working knowledge of lawn/plant care equipment and tools.

Responsibilities

• Perform simple maintenance and cleaning in guest rooms, public areas and grounds.
• Complete basic maintenance tasks and deep cleaning to keep areas in good condition.
• Assist with minor repairs and replacement tasks (ceiling tiles, light bulbs, etc.).
• Carry tools, prepare the worksite, and assist maintenance reps as needed.
• Respond to guest questions to ensure satisfaction.
• Promote teamwork and quality service across departments.

Skills

Basic physical strength

Reading and writing skills

Teamwork

Safety awareness

Customer service

Tools

Lawn/plant care tools

Basic maintenance tools

Job description

Performs simple maintenance and cleaning duties in guest rooms, public areas and grounds of the hotel that do not require practical skills or knowledge of a trade.

Your Day to Day –

Complete basic maintenance related tasks and deep cleaning to keep guest rooms and public areas in an excellent state of cleanliness and repair.

Assist with completion of the preventative maintenance checklist and complete minor repairs work orders such as replacing ceiling tiles, light bulbs, patching vinyl, unclogging toilets replacing faucet washers, etc.

Carry tools, prepare the worksite and assist maintenance representatives as needed

Clean and sweep the parking lot and sidewalk areas.

Cut, prune and water the lawn and plants as necessary and dispose of the trimmings.

Empty all trashcans on a daily basis.

Report all unsafe conditions or malfunctioning equipment to supervisor.

Adhere to all established safety policies and procedures.

Follow procedures that ensure the security of inventory such as tools, supplies, equipment, etc., replenish supplies and inventory in a timely and efficient manner, and minimize waste.

Respond in a courteous and prompt manner to all guest questions and/or requests to ensure strong guest satisfaction.

Promote teamwork and quality service through daily communication and coordination with other departments.

Perform other duties as necessary

What We Need From You –

In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week.

Even though a shift will be assigned, on occasions we may require working varying shifts across a 7-day period, including weekends, evenings, and public holidays.

You must have the legal right to work in this country.

Must reside in the U.S. and be ready for in-person interviews when applying.

Basic reading and writing skills

Carrying, lifting, pulling or pushing items weighing up to 100-300 pounds

Frequently standing up and moving about the buildings and grounds

Frequently handling objects and equipment

Frequently bending, stooping, kneeling

Working knowledge of basic non-skilled maintenance tasks such as plunging toilets, changing light bulbs and replacing faucet washers.

Working knowledge of lawn/plant care equipment and tools.

Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive instructions for the day or to read equipment safety/repair manuals.

May be required to work nights, weekends, and/or holidays.

The hourly rate for this role is $16.00 to $19.23.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.

We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let’s Go Further Together.

Important information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law - Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies.
• If you are a resident of or applying to a job opening in the State of Washington.
• For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.