Houseperson - ZYUMB

IHG Hotels & Resorts; Fort Drum (NY); On-site; USD 22,000 - 36,000; Full time

Job summary

IHG Hotels & Resorts in Fort Drum, NY, is seeking an assistant to the room attendant team to support daily housekeeping operations on assigned floors. You will help with linens, supplies, and guest requests to keep areas orderly and responsive.

The role requires basic reading, writing and math, ability to lift up to 75 pounds and push/pull up to 300 pounds, and willingness to work varied shifts including weekends and holidays. Prior housekeeping experience is preferred.

Qualifications

• Basic reading, writing and math skills required.
• Some housekeeping experience is preferred.

Responsibilities

• Assist room attendants on assigned floors and deliver linens to room attendant carts.
• Collect dirty linens and transport to laundry area.
• Deliver fresh linens to room attendant carts throughout the day.
• Assist with stripping linens from rooms and cleaning of public areas.
• Deliver and retrieve items requested by guests and housekeeping staff.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas and other public areas for assigned floors.
• Monitor and control supplies, amenities and minimize waste within all areas of housekeeping.
• May collect newspaper and other items for recycling.

Skills

Basic reading

Basic writing

Math skills

Housekeeping experience (preferred)

Job description

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.

Your Day to Day –

This position has overall responsibility for assisting room attendants on assigned floors.

You will assist room attendants with heavy items such as mattresses and linens and deliver linens and other supplies to room attendants while maintaining cleanliness and organization of floor closets and vending areas.

This important role responds to guests' requests such as delivery of housekeeping supplies in a timely and efficient manner.

You will clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.

You will monitor and control supplies, amenities and minimize waste within all areas of housekeeping.

You may collect newspaper and other items for recycling.

What We Need From You –

In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week.

Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays.

Requirements include basic reading, writing and math skills. Some housekeeping experience is preferred.

This job requires ability to perform the following: carrying or lifting items weighing up to 75 pounds and pushing and/or pulling approximately 300 pounds, frequently standing up and moving about the facility, frequently handling objects, and equipment to maintain the facility, frequently bending, stooping, and kneeling.

The hourly rate for this role is $16.00 to $26.61. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.

We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let’s Go Further Together.

Important information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
• For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.