Maintenance Training Manager (MTM)

DHL Technical Services Powered by Kalitta, LLC; Hebron Estates (KY); On-site; USD 90,000 - 130,000; Full time

Job summary

DHL Technical Services powered by Kalitta, LLC seeks a Maintenance Training Manager to oversee all maintenance training activities, ensure regulatory and customer-aligned compliance, and develop and maintain training materials and records. This role works closely with Maintenance leadership and external providers to ensure successful program delivery.

The position requires expertise in aviation maintenance training, strong communication and organizational skills, and experience managing training

Qualifications

• 3 to 5 years of experience in education or training; aviation maintenance required.
• FAA Airframe & Powerplant License (A&P).
• Skilled in communication, organization, Microsoft Office, media technology, critical thinking, and problem solving.
• Working knowledge of aircraft inspections and maintenance programs.
• Strong planning, organizational, written/verbal communication, and negotiating skills.
• Ability to manage multiple tasks, analyze situations objectively, make sound decisions, and interpret budgets and financial data.
• Strong interpersonal and presentation skills.
• Advanced computer skills with Microsoft Office.
• Previous supervisory experience.
• Ability to speak/read/write in English.

Responsibilities

• Oversee regulatory & manual knowledge, training programs, and authorization records.
• Develop, review, and update training aids, programs, and manuals.
• Audit and maintain Training Department recordkeeping systems for compliance and accuracy.
• Provide access to factory and manufacturer training for qualified technicians and inspectors.
• Determine training needs consistent with work performed.
• Delegate authority during absences while maintaining accountability.

Skills

Communication

Organization

Microsoft Office

Media technology

Critical thinking

Problem solving

Interpersonal skills

Presentation skills

Negotiating skills

Education

FAA Airframe & Powerplant License (A&P)

Job description

Maintenance Training Manager

Department

Training

Reporting Structure

Reports to the Accountable Manager.

Role Purpose

The Maintenance Training Manager oversees all training activities for maintenance personnel, ensuring compliance with regulatory requirements, company manuals, and customer expectations. This role develops, administers, and maintains training programs, training materials, and authorization records while coordinating closely with Maintenance leadership and external training providers.

Essential Duties

Regulatory & Manual Knowledge

• Possess comprehensive knowledge of the RSM/QCM, Training Program Manual, and Federal Aviation Regulations. Training Program Management
• Manage, develop, and administer training programs for maintenance employees.
• Determine formal classroom training needs in coordination with Maintenance Department management.
• Coordinate with customers on projects-in-work to identify potential training needs.

Training Material Development

• Develop, review, and update training aids, programs, and manuals.
• Review templates for course handouts, lesson plans, outlines, descriptions, objectives, and schedules.
• Provide support for Training Manual development.

Recordkeeping & Compliance

• Audit and maintain Training Department recordkeeping systems for compliance and accuracy.
• Ensure all maintenance authorization lists are kept current.

Training Access & Coordination

• Provide access to factory and manufacturer training for qualified technicians and inspectors.
• Determine original and recurrent training needs consistent with work performed.

Delegation & Accountability

• May delegate authority to qualified personnel during periods of absence; however, delegation does not relieve overall responsibility.

Required Qualifications

• 3 to 5 years of experience in education or training; aviation maintenance required. FAA Airframe & Powerplant License (A&P).
• Skilled in communication, organization, Microsoft Office, media technology, critical thinking, and problem solving.
• Working knowledge of aircraft inspections and maintenance programs.
• Strong planning, organizational, written/verbal communication, and negotiating skills.
• Ability to manage multiple tasks, analyze situations objectively, make sound decisions, and interpret budgets and financial data.
• Strong interpersonal and presentation skills.
• Advanced computer skills with Microsoft Office.
• Previous supervisory experience.
• Ability to speak/read/write in English.

Language Skills

• Ability to read, write, and understand spoken and written English.
• Ability to prepare routine reports and training documentation.

Physical Requirements

• Ability to sit, stand, walk, and climb/descend stairs as needed for training oversight.
• Ability to use computers, media equipment, and standard office tools.
• Reasonable accommodations may be made for individuals with disabilities.

Work Environment

• Professional office and training environment.
• Frequent interaction with maintenance personnel, leadership, and external training providers.
• Moderate noise levels depending on proximity to maintenance operations.