Maintenance Technician - The Huntley

CWS Apartment Homes; Fort Worth, Northern (TX, KY); On-site; USD 41,328,000 - 66,125,000; Full time

Benefits offered by this job

Apartment rental discounts

Medical, dental, vision options

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Flexible spending accounts

Job summary

CWS Apartment Homes is seeking a Maintenance Technician to ensure community operations comply with safety and quality standards. The role involves hands-on maintenance, interaction with residents, and support for safety programs across properties.

The technician will perform make-readies, service requests, and preventive maintenance while maintaining tools and inventory, and collaborating with teammates. Strong English communication and basic computer skills are required.

Qualifications

• High school diploma or GED preferred.
• Minimum 1 year experience in apartment maintenance or related trade.
• Certifications such as EPA, HVAC I & II, and CPO preferred/required.
• Valid driver’s license and auto insurance required.
• Own basic set of hand tools.
• Ability to read and discuss service requests in English.
• Able to work varied schedules including weekends and emergencies.

Responsibilities

• Prepare make-ready apartments.
• Complete service requests in a timely manner.
• Perform common area maintenance.
• Maintain inventory and shop organization.
• Participate in preventative maintenance program.
• Support resident satisfaction initiatives.
• Communicate with customers, residents, vendors, and team members.
• Respond to emergency calls as needed.

Skills

Customer service

Reading service requests

Team collaboration

Education

High school diploma or GED

Tools

EPA certification

HVAC I & II

CPO certification

Driver's license

Basic hand tools

Job description

What’s Your Purpose?

What You Will Do At CWS, the Maintenance Technician’s primary responsibility is to enhance the integrity of the community, while maintaining exceptional customer service. This role is essential in keeping our community operating smoothly and according to safety standards. Expect a great amount of interaction with customers, residents and guests, therefore maintaining a high level of customer service is imperative to the success of this position.

CWS Values:

Make safety a top priority

Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.

What Your Day Consists Of:

• Prepare make-ready apartments
• Complete service requests
• Perform common area maintenance
• Maintain inventory and shop organization
• Participate in preventative maintenance program
• Participate in resident satisfaction programs
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Participate in the CWS Risk Management and Safety Programs

What You Bring To Us:

• High school diploma or GED (preferred)
• Minimum 1 year previous experience in apartment maintenance or a trade that requires basic knowledge of electricity, plumbing, carpentry, painting and HVAC (preferred)
• Applicable certifications including but not limited to EPA, HVAC I & II, and CPO (required)
• Possess a valid driver’s license and current automobile insurance (required)
• Own basic set of hand tools (required)
• Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
• Basic computer skills
• Able to adhere to set and variable work schedules, including weekends and emergencies as required
• Able to adhere to company policies, procedures, and practices
• Able to establish and maintain effective working relationships
• Able to maintain a professional and ethical atmosphere
• Able to perform work responsibilities at locations other than “home” property
• Able to travel within major metropolitan areas and may be required to attend company functions in other cities
• Able to respond to emergency calls outside of normal business hours

What We Offer:

At CWS, our employees are like family. We offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance.

• 50% apartment rental discount for onsite team members
• 20% rental discount for all other employees
• Multiple medical, dental, and vision plan options
• Company-paid life and disability insurance
• Paid parental leave
• 401(k) with company match
• Pet insurance
• Tuition reimbursement
• Flexible spending and health savings account options
• Fitness Bucks program, which helps cover fitness-related activities, equipment, and wellness purchases

You’ll enjoy paid time off, company holidays, a floating holiday, and a birthday holiday—because we believe in taking care of our team both at work and at home.

Work Environment:

Work is performed throughout residential apartment communities, including occupied units, vacant apartments, exterior grounds, and maintenance areas. Position regularly involves exposure to varying temperatures, noise, dust, fumes, chemicals, power tools, and moving mechanical equipment.

Physical Requirements:

Requires frequent physical activity including walking, standing, bending, kneeling, crouching, climbing ladders, and working in confined or elevated spaces. Regularly lifts, carries, pushes, or pulls tools, appliances, equipment, and supplies up to 50 pounds. Position involves exposure to varying weather conditions, maintenance equipment, chemicals, and other environmental conditions associated with property maintenance operations.

Who We Are:

We are honored to be recognized as a multi-award winning organization, including one of the Best Places to Work in Multifamily Housing. At CWS, we recognize these awards are won because our greatest asset is our people. CWS’ competitive advantage is to hire leaders with qualities which allow them to successfully interact with colleagues and others in the workplace and beyond. At the heart of CWS is our volunteer program, BRIDGE. This program was designed to provide employees with the opportunity to give back to their local communities through volunteerism and community involvement. BRIDGE is employee-directed, affording each the opportunity to find their own passion within their community.

What We Do:

Since 1969, CWS has delivered exceptional living experiences for our customers. Over the years, our company has expanded and we’re proud to serve more than 60,000 residents and 800 team members across the country. We believe our success is a product of staying true to who we were at the onset. As a result, our daily actions are designed to deliver on our purpose of “Enhancing Lives the CWS Way!”

What We Believe:

• Honoring Our Word: Do what you say you will do. Employ thoughtful and careful consideration when making a commitment. Take ownership of your commitment. Follow through on promises consistently.
• Ethical Dealings are Paramount: Do the right thing all the time, every time. Be open and honest in all situations, especially when it’s difficult to be so. Respect confidentiality and protect privacy. Put other employees, residents, and investors before yourself. Charge fair and appropriate fees to our investors.
• A Respect for People: Treat others the way you want to be treated. Use honest, thoughtful, and specific communication. Be responsible for how you are heard. Be transparent and inclusive. Share information timely and consistently. Have empathy - search for the truth and be intentionally slow to understand.
• Requirement for Profitability and Sustainability: Bring value to our employees, residents, and investors in a company designed for the long term. Promote mindful spending. Be efficient. Be forward thinking. Grow with courage. Be team oriented.
• A Demand for Excellence with a Sense of Urgency: Be intentional. Be accurate. Be timely. Care. Go above and beyond. Get after it. Hold yourself and each other accountable. Inspect what you expect. Communicate what matters most. Delight the customer