Maintenance Technician - Property Management

RMS Companies; New Haven (CT); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) benefits

Paid leave

Job summary

RMS Companies is seeking a Maintenance Tech for City Crossing—New Haven, CT. The role performs regular maintenance across rental buildings, responds to resident requests, and supports building operations to uphold RMS standards.

The ideal candidate has at least 1 year of maintenance experience, holds a valid driver's license, and communicates clearly in English. Full-time position with Monday–Saturday shifts and on-call duties; lifts up to 50 lbs.

Qualifications

• 1 year building maintenance experience
• Valid driver's license and reliable transportation
• English literacy (read/write/speak)

Responsibilities

• Execute maintenance requests as assigned by the Maintenance Superintendent
• Walkthrough buildings to identify maintenance needs
• Provide friendly, responsive service to the residents
• Prioritize maintenance requests so issues are addressed quickly
• Record and report their own time
• Communicate work requested and work executed to the Maintenance Superintendent
• Be on-call Tue–Sat as required

Skills

Maintenance experience

English literacy

Driver's license

Tools

Carpentry tools

Electrical tools

Plumbing tools

Job description

City Crossing – New Haven, CT is a premier mixed-use residential community, bringing together The Mason, Aura, Maddox, Pierpont, and Parkside to create a vibrant neighborhood in the heart of New Haven. Ideally located near Yale University, downtown employers, shopping, dining, and entertainment, City Crossing offers thoughtfully designed apartment homes, modern amenities, and a hospitality-inspired resident experience. Joining the City Crossing team means being part of a collaborative community dedicated to delivering exceptional service, building meaningful resident relationships, and helping create one of New Haven’s most dynamic places to live

Our commitment to excellence starts with our people. Every interaction—whether welcoming prospective residents, supporting current residents, maintaining our beautiful community, or ensuring seamless daily operations—helps create an outstanding living experience. We believe exceptional customer service, attention to detail, and teamwork are the foundation of everything we do.

About City Crossing- New Haven

City Crossing – New Haven, CT is a premier mixed-use residential community, bringing together The Mason, Aura, Maddox, Pierpont, and Parkside to create a vibrant neighborhood in the heart of New Haven. Ideally located near Yale University, downtown employers, shopping, dining, and entertainment, City Crossing offers thoughtfully designed apartment homes, modern amenities, and a hospitality-inspired resident experience. Joining the City Crossing team means being part of a collaborative community dedicated to delivering exceptional service, building meaningful resident relationships, and helping create one of New Haven’s most dynamic places to live

Our commitment to excellence starts with our people. Every interaction—whether welcoming prospective residents, supporting current residents, maintaining our beautiful community, or ensuring seamless daily operations—helps create an outstanding living experience. We believe exceptional customer service, attention to detail, and teamwork are the foundation of everything we do.

Role Summary

The Maintenance Tech is responsible for identifying and performing all regular maintenance activities at the rental buildings in their geography. This includes responding to resident requests and managing their schedule of work as set forth by the Maintenance Superintendent. This position impacts our residents by ensuring their apartments are in excellent condition and that all building operations and amenities are performing at the high standards of the RMS brand. This position reports to the Maintenance Superintendent.

Role Responsibilities

• Execute maintenance requests as assigned by the Maintenance Superintendent
• Perform building walkthroughs to identify maintenance needs
• Provide friendly, responsive service to the residents
• Prioritize maintenance requests so building-critical issues and customer requests are dealt with quickly
• Perform checklist walkthroughs and verify of services rendered by subcontractors
• Accurately record and report their own time
• Respond to maintenance requests at the direction of the Property Manager or Assistant Property Manager when the Maintenance Superintendent is not available
• Accurately communicate work requested and work executed to the Maintenance Superintendent

Role Requirements

• Minimum 1 year of experience in building maintenance (experience or familiarity with all trades including carpentry, plumbing, electrical, and appliance repair).
• Must have a current driver's license and reliable transportation
• Ability to read, write and speak English
• This is full-time position (no overtime)
• Candidates will be required to work Monday – Saturday and rotate being on call for any emergencies
• Must be On-Call Tuesdays through Saturdays
• Must be able to regularly lift and carry up to 50 lbs.

Benefits

• This position is eligible for a benefits package that includes health insurance, 401(k) benefits, paid leave, and other benefits offered by RMS Companies, subject to applicable plan terms, eligibility requirements, and company policies.

RMS is an Affirative Action/Equal Opportunity Employer