Maintenance Technician - Philadelphia

Social Leverage; Philadelphia (Philadelphia County); On-site; USD 55,104 - 68,880; Full time

Benefits offered by this job

Full health, dental, life, and disability coverage

Generous paid time off

Transportation allowance

Job summary

Social Leverage is seeking a dedicated residential home service technician to join their team in Philadelphia. This position offers competitive pay starting at $40 per hour with full-time benefits and significant hiring incentives.

The ideal candidate will have 2+ years of home maintenance experience, superior customer service skills, and the ability to work both independently and in a team. Responsibilities include performing repairs, proactive home enhancements, and ensuring high-quality work that exceeds client expectations.

Qualifications

• 2+ years of home maintenance and/or construction experience.
• Strong attention to detail and customer service skills.
• Ability to lift 75lbs+ and work in various environments.

Responsibilities

• Deliver exceptional maintenance and repairs to homeowners.
• Proactively maintain and enhance clients' homes.
• Ensure high-quality work that meets company standards.

Skills

Home maintenance experience

Customer service skills

Time management

Problem-solving skills

Ability to work independently

Ability to manage multiple projects

Job description

If you're an amazing home service tech, with broad-based skills to delight our homeowners, then we've got great jobs at $40/hr+, full-time, benefits, and more!

Demand is booming: limited offer for next 2 hires: $5,000+ in hiring incentives

• $250 – Complete the interview and skills assessment
• $2,500 – Day 1 start bonus
• $2,500 – Day 60 when you get an A on your check-in

THE OPPORTUNITY

At Birdwatch, we’ve reimagined home maintenance to make life easier for homeowners—and we’re looking for skilled and motivated residential home service technicians to help us deliver on that promise. In this role, you’ll be the trusted go-to for repairs, preventive care, and small-scale improvements in some of the most beautiful homes across the Philadelphia area. You’ll work in a supportive, team-driven environment where your expertise is valued, your growth is prioritized, and your contributions make a direct impact on our clients and community. With excellent pay, comprehensive benefits, and a company culture that invests in its people as much as its properties, this is your chance to bring your skills to a place where craftsmanship, customer service, and pride in a job well done truly matter.

WHAT’S IN IT FOR YOU?

When you join Birdwatch, you’re not just taking a job—you’re joining a team that’s as committed to your success as you are to doing great work. We offer competitive pay starting at $40 per hour, plus signing incentives and opportunities for annual profit sharing and performance bonuses. You’ll enjoy fully paid health, dental, life, and disability coverage, generous paid time off, and a transportation allowance to keep you moving. We value work‑life balance with a predictable Monday‑Friday schedule, and we reward expertise with on‑call differentials when it’s your turn to cover evenings or weekends. You’ll spend most of your time in the field doing hands‑on work you can be proud of, backed by a supportive team, professional development opportunities, and a company culture built on respect, trust, and pride in every detail.

THIS POSITION EXISTS TO:

Ensure Birdwatch homeowners enjoy worry‑free living by delivering exceptional maintenance, repairs, and small‑scale home improvements with skill, professionalism, and care. This role exists to proactively maintain and enhance our clients’ homes, respond promptly to repair needs, and provide solutions that protect property value, improve safety, and elevate the homeowner experience. By combining technical expertise with outstanding customer service, the Maintenance Technician helps fulfill Birdwatch’s mission to make homeownership easier, more enjoyable, and better supported than ever before.

WHAT DOES SUCCESS LOOK LIKE IN THIS ROLE?

Success in this role means consistently delivering high‑quality maintenance and repair work that meets Birdwatch’s standards and exceeds client expectations. You complete most jobs in a single visit by arriving prepared, equipped, and ready to troubleshoot effectively. Clients trust you for your professionalism, clear communication, and respect for their homes. You stay organized, close out tickets promptly, and hit monthly performance markers without sacrificing quality. You work seamlessly with your team, share knowledge, and contribute ideas to improve processes. Above all, you represent Birdwatch’s values—safety, honesty, humility, and respect—in every interaction, leaving both the worksite and the homeowner’s experience better than you found them.

YOU MIGHT BE GOOD FIT IF YOU:

• Experience in home maintenance and/or construction required (2+ years)
• Superior customer service skills, including the ability to manage client expectations
• Strong attention to detail
• Experience with training and mentoring is a plus!
• Trade certifications are a plus!
• Superior organization, time management, and problem‑solving skills
• Ability to work independently, self‑directive and detail‑oriented
• Ability to work with challenging personalities with grace
• Ability to manage multiple projects simultaneously
• Ability to recognize systemic problems and offer solutions to enhance and improve current systems
• Ability to be on‑call and respond to emergencies as they arise
• Ability to work a flexible schedule occasionally to include weekends, evenings, and holidays if needed
• Ability to handle maintenance emergencies and stay calm under pressure
• Ability to work indoors and outdoors, able to lift 75lbs+
• Enjoys working on a team and developing talent
• Willing to use technology in the field (training will be provided)
• Knowledge of the Philadelphia area required and ability to navigate the city and the parking
• Strong interpersonal skills

Work Mode On‑site

Seniority Entry Level

Salary USD 40+ / hour

Company Size 11‑50 employees

Skills Customer Service Emergency Management Mentorship Problem Solving Teamwork Time Management