Home Evaluation Specialist DMV Metro Area

Social Leverage LLC; Washington (District of Columbia); On-site; USD 27,552 - 41,328; Part time

Benefits offered by this job

Flexible scheduling

Opportunity for career growth

Job summary

Social Leverage LLC is hiring Home Evaluation Specialists for part-time roles in Washington, DC. This position involves building trust with homeowners, providing actionable evaluations, and enhancing home maintenance experiences.

The ideal candidate will have strong customer service skills, empathy, and the ability to manage multiple tasks effectively. Flexibility is key to accommodate homeowners' schedules. Join us to help revolutionize home maintenance.

Qualifications

• Demonstrate professionalism and warmth when meeting homeowners.
• Effectively communicate property maintenance conditions and needs.
• Actively listen to homeowners to provide tailored advice.

Responsibilities

• Build immediate trust with homeowners as the initial point of contact.
• Evaluate properties and deliver actionable insights without causing alarm.
• Manage field tasks like note-taking and photography efficiently.

Skills

Customer Service

Empathy

Notetaking

Phonography

Problem Solving

Project Collaboration

Time Management

Job description

Posted 3 months ago

Birdwatch simplifies the lives of modern homeowners by coordinating preventive maintenance, handling repairs, and assisting owners in home improvements.

THE OPPORTUNITY

Our membership is growing fast, and we need to add more Home Evaluation Specialists for episodic, part‑time work in the DMV area. Schedules are flexible, and career opportunities are available.

WHAT’S IN IT FOR YOU

Flexible scheduling, meaningful work that builds long‑term relationships with homeowners, and the chance to use your expertise without the grind of endless reports.

THIS POSITION EXISTS TO

This role is the trusted first point of in‑person connection between Birdwatch and our members, delivering clear, actionable insights that help homeowners maintain and improve their properties.

WHAT DOES SUCCESS LOOK LIKE IN THIS ROLE

• Build immediate trust with members by showing up with professionalism, warmth, and empathy.
• Confidently speak with homeowners about their property’s condition, systems, and future maintenance needs.
• Deliver clear, actionable insights through a walk‑and‑talk evaluation—without causing stress or alarm.
• Demonstrate deep technical knowledge of residential systems and identify both urgent concerns and long‑term care needs.
• Listen actively and communicate in a way that makes members feel understood and supported.
• Review each member’s onboarding details to create a personalized, seamless visit experience.
• Spot basic safety concerns such as gas issues, missing detectors, or loose handrails, and advise accordingly.
• Manage multiple tasks in the field efficiently, including note‑taking, photography, and real‑time engagement with members.
• Proactively support teammates when schedules allow, contributing to a positive and collaborative team culture.
• Uphold Birdwatch’s mission to revolutionize home maintenance by delivering exceptional customer experiences every time.

SKILLS AND QUALIFICATIONS

• Customer Service
• Empathy
• Notetaking
• Phonography
• Problem Solving
• Project Collaboration
• Time Management

Location

London, UK; Washington, DC, USA

Work Mode

On‑site

Seniority

Internship

Company Size

11‑50 employees