Maintenance Technician IV

2240 Service Experts Heating & AC LLC; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

2240 Service Experts Heating & AC LLC is seeking an experienced Maintenance Technician IV to lead complex HVAC maintenance tasks and provide advanced solutions. Candidates should have at least 5-10 years of HVAC maintenance experience and a high school diploma or GED with advanced technical training.

This role involves mentoring junior technicians, managing customer relations, and performing routine maintenance accurately and efficiently while adhering to safety standards. Flexible working hours and on-call shifts may be required.

Qualifications

• 5-10 years of HVAC maintenance experience.
• Ability to work in a variety of environmental conditions including hot and cold.
• Natural or corrected vision to see and focus for close, distance, and peripheral vision.

Responsibilities

• Leads complex maintenance and tune-up projects on HVAC equipment.
• Diagnoses and provides solutions for advanced HVAC issues.
• Mentors junior technicians and assists in their training.

Skills

HVAC systems knowledge

Leadership

Communication

Mechanical aptitude

Time management

Education

High school diploma or GED with advanced technical training

EPA and safety certifications

Tools

Hand-held devices

HVAC tools

Job description

Maintenance Technician IV is a role for experienced professionals, responsible for leading maintenance tasks and providing advanced HVAC solutions.

Key Responsibilities

• Leads complex maintenance and tune‑up projects on HVAC equipment
• Diagnoses and provides solutions for advanced HVAC issues
• Mentors junior technicians and assists in their training
• Manages customer relations and provides expert HVAC advice
• Works under general supervision to perform maintenance calls
• Independently performs routine precision tune‑ups and maintenance on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner
• Conducts diagnostics to identify potential problems to prevent premature and unexpected breakdowns or callbacks
• Completes routine maintenance and equipment cleaning as needed or required
• Responsible for delivery and removal of parts and equipment needed to complete service work
• Assists the Service Technician in servicing heating, air conditioning, ventilation, and refrigeration equipment as well as accessories
• Uses hand‑held device to record all required information on customer call
• Completes all forms and paperwork in a neat, timely, complete, and accurate manner
• If necessary, collects payment from customers
• Communicates with dispatch while on duty to ensure dispatcher has an accurate status report of activities and availability
• Promotes products and services to the customer
• Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit
• Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for
• Represents the company professionally, honestly, and ethically in all business matters and activities
• Follows standard procedures and processes, ensures that the company vehicle is properly stocked
• Performs similar or other duties as needed or assigned

Qualifications and Experience

• High school diploma or GED with advanced technical training
• 5–10 years of HVAC maintenance experience
• Required licensing and certifications, including EPA and safety certifications
• Advanced knowledge and skills in HVAC systems
• Strong leadership and communication abilities
• Valid driver’s license with an acceptable driving record
• Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
• Basic skills in reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on air conditioning equipment
• Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
• Effective and efficient time‑management and organizational skills
• Available to work flexible hours and on‑call shifts as needed
• Experience performing basic maintenance work on HVAC equipment and related accessories is desirable
• Ability to stand, walk, climb ladders, attic stairs and maneuver in attics, basements, and crawl spaces to access HVAC units
• Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl
• Ability to work in a variety of environmental conditions including hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
• Ability to safely climb 300 lb load capacity rated ladders with a 30 lb tool belt
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
• Ability to lift up to 40 pounds and to carry items weighing up to 30 pounds

Minimum Requirements

• 8+ years of experience
• High school diploma or GED

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.