Job DescriptionJob Description
Maintenance Technician III
About Mobile Loaves & Fishes
Mobile Loaves & Fishes (MLF) is a social outreach ministry that has been empowering communities into a lifestyle of service with the homeless since 1998. Founded in Austin, Texas, the organization serves its homeless neighbors through three core programs: Truck Ministry, Community First! Village, and Community Works. Often referred to as the most talked about neighborhood in Austin, Community First! Village is a 51-acre master planned development that provides affordable, permanent housing and a supportive community for men and women coming out of chronic homelessness. We are now embarking on a new phase of community expansion, adding more than 1400 new neighbors over the next 5-10 years.
About the Role
The Maintenance Technician is a hands-on role responsible for performing maintenance and repairs in the homes of our neighbors- of Community First! Village who have experienced chronic homelessness. This position plays a vital part in ensuring our neighbors' homes are safe, functional, and cared for with dignity and respect. We're seeking a skilled and dependable technician with experience in HVAC, plumbing, and electrical systems. The ideal candidate brings a problem-solving mindset, a commitment to serving others, and a desire to keep learning and growing in their trade. This role is part of a collaborative Grounds & Facilities team and contributes directly to the ongoing care and stewardship of the Village.
This is a full-time, non-exempt position reporting to the Manager of Maintenance. Due to the nature and requirements of the position, hours are flexible to fit need, but typically include 8am-5pm, Monday through Friday. Some nights and weekends may be required, and the Maintenance Technician will participate in a rotating on-call schedule. Work is performed at Community First! Village, located at 9101 and 9301 Hog Eye Road, Austin, TX 78724.
Duties & Responsibilities
- Perform maintenance and preventative repairs on neighbor homes (tiny homes and RVs)-including HVAC, plumbing, electrical, carpentry, appliances, and general repairs
- Prioritize, update, and complete work orders independently in the Appfolio system
- Coordinate with the Manager of Maintenance on repairs requiring outside vendors or additional expertise
- Communicate supply and material needs to the purchasing team
- Check all materials received for quantity, quality, dimensions, and damage
- Notify the Manager of Maintenance of any delays, unforeseen conditions, or subcontractor no-shows that will affect the schedule
- Follow all MLF safety policies and procedures and report hazards to the Safety team
- Participate in cross-training opportunities-be open to learning new trades or skills and sharing knowledge with teammates when appropriate
- Attend all necessary meetings, including daily team meetings, monthly staff meetings, and teambuilding outings/meals
- Other Duties & Responsibilities as needed
Knowledge, Skills, Abilities & Principles
- MLF is a faith-based organization whose ideals and philosophy come directly from the Gospel of Jesus Christ. As an organization, we strive to reflect this precept in our communications, both internally and externally.
- Commitment to serving those who have experienced homelessness and personal alignment with MLF's vision, mission, core values, and goals.
- 3+ years of experience in one or more of the following skilled trades: HVAC, electrical, and/or plumbing on residential buildings
- Knowledge of maintenance procedures, including propane/electric appliance operation, HVAC systems, electrical, roofing, plumbing etc.
- Ability to independently diagnose and complete a wide range of repairs
- Team-oriented with a strong work ethic; willing to learn new skills, take direction, and collaborate across trades
- Clear, respectful communicator with strong customer service skills and the ability to build positive relationships with neighbors, staff, and vendors
- Willingness to take ownership of tasks and find creative solutions with limited resources
- Basic math skills required
- Basic technology skills required; familiarity with Microsoft 365 and Appfolio (or similar work order systems) a plus
- EPA certification and/or bilingual (English/Spanish) abilities are a plus
- Must have a valid driver's license
Work Environment & Physical Demands
- Regularly works outdoors in all weather conditions (i.e., heat, cold, rain, ice, snow, etc.)
- Ability to safely climb and work from a ladder for extended periods
- Requires frequent standing, walking, kneeling, bending, climbing, and twisting throughout the workday
- Must be able to lift, push, pull, and carry up to 50 pounds
- Ability to operate a variety of hand and power tools
Benefits
- Day one 100% Employer paid, Health, Dental, Vision, Life, STD & LTD Insurance
- Generous Paid Time Off & Holiday Pay
- Matching 401(k) Retirement Plan
- Corporate Discount Program
- Professional Development Opportunities
- Employee Assistance Program
- Paid Parental Leave
- Wellness Partnership Benefits
MLF PURPOSE / VISION
We empower communities into a lifestyle of service with the homeless.
MLF MISSION
We provide food and clothing, cultivate community, and promote dignity to our homeless brothers and sisters in need.
GOALS
- Transform the way people view the stereotype of those who find themselves homeless
- Reconnect the homeless to self, family and community
- Help the chronically homeless rediscover and utilize their God-given talents to do purposeful work
- Connect human to human, heart to heart through the fellowship of food and hospitality
- Inspire people into a lifestyle of abundance by giving their best first
BELIEF STATEMENTS
- The vision is supported by belief statements centered on our belief that homelessness is the result of a profound, catastrophic loss of family:
- God, infinitely perfect and blessed in himself, in a plan of sheer goodness freely created man to make him share in his own blessed life
- By virtue of being created by God in His image, we are all called to live in community and relationship with Him through each other
- The family is the original cell of social life
- You shall love your neighbor as yourself
- All members of the human family are equal in dignity
- The Lord God took the man and settled him in the Garden of Eden to cultivate and care for it. Gen 2:15
CORE VALUES
MLF is committed to fostering a culture that prioritizes relational connection. Webelieve there is opportunity in every aspect of our work to be relational in a highly transactional world.In this culture, transactions are means to relational ends, not the other way around.
This begins with the countercultural love poured out by Jesus Christ and grows as imperfect individualsstrive to show this love to each other human-to-human, heart-to-heart.
Each individual'sopenness to the journey of their own personal growth is essential in building ourrelational culture, and we believe this culture flourishes as we each continuously strive to more fullyembody these four core values:
- Faith: We define Faith as the foundational belief thatour world and all our work belong to God. This allows us to engage our work withjoy and lightheartedness, knowing that we are not ultimately in control.
- Humility:We define Humility as rightly viewing oneself as a single piece of agrander story. This humility leads to a view of oneself that is neither too high nortoo low.
- Generous Spirit:We define a Generous Spirit as a readiness to give more grace,mercy, and hospitality than is necessary or expected. This posture allows us to seeothers for who they are, not what they do.
- Integrity:We define Integrity as a wholehearted commitment to doing right byGod, ourselves, and others. This wholeheartedness shows itself in consistentlychoosing honesty, responsibility and ownership in all actions and decisions.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
MLF is committed to creating a diverse environment and is proud to be an equal opportunity employer. Personnel are chosen based on ability without regard to , , , , , genetics, , marital status, or in accordance with federal and state law.