Maintenance Technician II (Overlook at West Hill Phase I)

WinnCompanies; Town of Ithaca (NY); On-site; USD 32,000 - 37,000; Full time

Job summary

WinnCompanies is seeking a Maintenance Technician II to join our team at Oveloook at West Hill Phase I in Ithaca, NY. You will perform apartment maintenance, troubleshoot issues, and handle repairs across units, common areas, offices, grounds, and parking areas, ensuring a safe, well-maintained community for residents.

The role requires 1–3 years of related experience, knowledge of electrical, plumbing, appliances, and HVAC, and a strong commitment to customer service.

Qualifications

• 1-3 years of residential or multifamily maintenance experience.
• Knowledge of electrical, plumbing, appliances, and HVAC.
• Strong customer service and interpersonal skills.
• Basic computer familiarity.
• On-call availability required.
• English language proficiency.

Responsibilities

• Perform maintenance and repairs across appliances, carpentry, hardware, masonry, painting, basic electrical, plumbing, and HVAC.
• Diagnose and troubleshoot maintenance issues while providing excellent customer service.
• Complete service requests, work orders, and apartment turns per company standards.
• Support preventive maintenance programs, safety inspections, and annual unit inspections.
• Maintain grounds and curb appeal through snow removal, landscaping, and trash management.
• Participate in the on-call rotation and respond to after-hours emergencies as needed.

Skills

Residential maintenance

Customer service

Communication skills

Basic computer literacy

Education

Vocational training

CAMT certification

Job description

About the Opportunity

WinnCompanies is searching for a Maintenance Technician II to join our team at Oveloook at West Hill Phase I, a 128-unit affordable residential community located in Ithaca, NY.

In this role, you will perform apartment maintenance, troubleshooting, and repairs throughout the community, including rental units, residential common areas, offices, grounds, and parking lots. You will help maintain a safe, well-maintained community while providing excellent service to residents.

Please note that the pay range for this position is $23.30 - $26.79 per hour, depending on experience. Additionally, the selected candidate will typically work: Monday through Friday, from 8:00AM to 5:00PM. Please note that this role requires on-call availability.

Responsibilities:

• Perform maintenance and repairs involving appliances, carpentry, hardware, masonry, painting, basic electrical, plumbing, and HVAC.
• Diagnose and troubleshoot maintenance issues while providing excellent customer service.
• Complete assigned service requests, work orders, and apartment turns in accordance with company standards.
• Support preventive maintenance programs, building and safety inspections, and annual unit inspections.
• Maintain grounds and curb appeal through snow removal, landscaping, and trash management.
• Participate in the on-call rotation and respond to after-hours maintenance emergencies as needed.

Requirements:

• 1-3 years of residential, multifamily, building maintenance, or related experience.
• General knowledge of electrical, plumbing, appliances, and HVAC (Heating, Ventilation, and Air Conditioning).
• Strong customer service, communication, and interpersonal skills.
• Basic familiarity with computers and tablets.
• Availability for on-call activity during off-hours for urgent maintenance needs.
• Ability to speak and understand basic English and work effectively with diverse groups of people and personalities.

Preferred Qualifications:

• Vocational or technical training.
• Certified Apartment Maintenance Technician (CAMT) certification.