Maintenance Technician II / III (Days)

Biogen; North Carolina; On-site; USD 54,000 - 71,000; Full time

Job summary

Biogen is hiring a Maintenance Technician II at our RTP site in North Carolina. The role focuses on providing customer-oriented maintenance support in a fast-paced biopharma manufacturing environment, ensuring reliability, uptime, and adherence to safety, quality, and cGMP standards.

You will collaborate across Manufacturing, Engineering, and Reliability to troubleshoot equipment, perform preventative and corrective maintenance, and guide junior technicians while driving spare-parts strategies

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of maintenance experience in pharmaceutical, biotech, or regulated manufacturing environments.
• Working knowledge of mechanical systems, and familiarity with electrical and control systems.
• Experience using CMMS for work order management and maintenance tracking.

Responsibilities

• Collaborate with Manufacturing, Engineering, and Reliability teams to troubleshoot and resolve equipment issues.
• Perform and oversee preventative and corrective maintenance on process equipment and utilities.
• Provide technical direction and guidance to maintenance technicians and junior team members.
• Support reliability programs, including spare parts strategy and equipment lifecycle management.
• Act as SME for maintenance in capital projects, ensuring maintainability and spare parts readiness.
• Manage vendors and contractors, including onboarding, training, and performance oversight.
• Review, approve, and close work orders within the CMMS system; partner with planners on scheduling priorities.
• Maintain accurate maintenance documentation, logs, and GMP-compliant records.
• Support investigations, deviations, CAPAs, and change controls; ensure timely closure in TrackWise.
• Track and monitor maintenance compliance metrics including work order performance, safety, and GMP adherence.
• Follow Standard Operating Procedures and maintain a strong safety and quality culture.

Skills

Troubleshooting

Cross-functional collaboration

Education

High School Diploma

Tools

CMMS

TrackWise

Job description

About this role

Our factories run 24/7 operations. Our maintenance team currently works 10-hour shifts (either Days or Nights)

Shift Details: Alternating schedule, Monday-Thursday one week; Tuesday-Friday the following week

Hours: 10-hour Shifts on Days

Note: Shift and schedule will eventually adjust to a 2-2-3 schedule with 12-hour shifts

As a Manufacturing Technician, you will provide customer-oriented maintenance support in a fast-paced biopharma manufacturing environment at Biogen's RTP site. You will support maintenance activities for process equipment and utilities, ensuring reliability, uptime, and compliance with safety, quality, and cGMP standards. This role requires strong technical expertise, cross-functional collaboration, and the ability to drive maintenance strategies that support manufacturing operations.

What You'll Do

• Collaborate with Manufacturing, Engineering, and Reliability teams to troubleshoot and resolve equipment issues
• Perform and oversee preventative and corrective maintenance on process equipment and utilities
• Provide technical direction and guidance to maintenance technicians and junior team members
• Support reliability programs, including spare parts strategy and equipment lifecycle management
• Act as SME for maintenance in capital projects, ensuring maintainability and spare parts readiness
• Manage vendors and contractors, including onboarding, training, and performance oversight
• Review, approve, and close work orders within the CMMS system; partner with planners on scheduling priorities
• Maintain accurate maintenance documentation, logs, and GMP-compliant records
• Support investigations, deviations, CAPAs, and change controls; ensure timely closure in TrackWise
• Track and monitor maintenance compliance metrics including work order performance, safety, and GMP adherence
• Follow Standard Operating Procedures and maintain a strong safety and quality culture

Required Skills for a Maintenance Technician II: $25.96 - 34.13 Pay Range

• High School Diploma or equivalent required
• At minimum, 1 year of maintenance experience in pharmaceutical, biotech, or regulated manufacturing environments
• Working knowledge of mechanical systems, and familiarity with electrical and control systems
• Experience using CMMS systems for work order management and maintenance tracking