Maintenance Technician II

Hilton Grand Vacations

Pigeon Forge (TN)

On-site

USD 42,000 - 54,000

Full time

14 days+

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Benefits offered by this job

Day 1 Health Benefits

Travel Discounts Program

Paid Vacation & Sick Days

Employee Assistance Program

401(K) with match

Tuition Reimbursement

Employee Stock Purchase Program

Job summary

Hilton Grand Vacations is seeking a Maintenance Tech II for Mill Springs Lodge in Pigeon Forge, TN. You will maintain guestrooms and public spaces, perform basic repairs, and support guest satisfaction while upholding high property standards.

You will work with a team to address maintenance requests, conduct scheduled preventative maintenance, and keep accurate logs. Excellent health benefits and employee programs are highlighted in the package.

Qualifications

English communication skills to interact with guests.
Minimum High School Diploma or GED.
Minimum of 2 years’ experience in facilities maintenance.
Ability to climb stairs and work on ladders up to 40 feet; lift and carry weights as needed.

Responsibilities

Maintain guestrooms and public spaces to high standards.
Troubleshoot basic appliances and HVAC controls.
Perform preventative maintenance and repairs on building systems.
Replace fixtures, hardware, and cosmetic components as needed.
Assist guests with maintenance requests and ensure satisfaction.
Maintain accurate logs and records of maintenance work.

Skills

English communication

Facilities maintenance

High school diploma

Stairs & ladders

Education

High School Diploma or GED

Job description

Job Description

Work for a winning team that now offers Day One Benefits, Daily Pay and unmatched perks! Don't miss out on this fantastic opportunity to work with a successful and growing company. be part of our journey to success.

As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together.

We are looking for a Maintenance Tech II to join the team at Mill Springs Lodge in Pigeon Forge, TN. In this role, you would be responsible for maintaining the guestrooms, public spaces, back of the house areas in good repair ensuring an attractive and well-maintained property with your primary focus on guest relations and problem resolution. Work well with customers and staff members and drive company success through performing the following tasks to the highest standards.

Here’s why you will love it here:

Day 1 Health Benefit Eligibility: Excellent health care options, including medical, dental, and vision
Recognition Programs and Rewards
Travel Discounts Program: Discounted Hilton hotel rates worldwide: Our Go Hilton Team Member Travel Program offers deeply discounted rates. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights per year.
Outstanding Paid Vacation Program and Paid Sick Days
Employee Assistance Program that supports your physical and mental wellbeing
401(K) program with company match
Tuition Reimbursement programs
Employee Stock Purchase Program
Numerous learning and advancement opportunities
And More!

What will I be doing?

Painting, stucco, texturing, drywall, staining, knockdown and popcorn ceilings.
Interacts with guest for problem resolution. Basic appliance troubleshooting and repair Basic air-conditioning controls Intermediate skills in drywall, painting/staining and wall vinyl repairs.
Maintain all guestroom and public space equipment Replace Caulk Tile/Grout Door repair to include locking mechanisms and hinges. Inspects rooms for pest intrusion Inspects and replaces cosmetic appliance components
Replace light bulbs and ballasts Repair closet/drapery tracks, replacement of furniture Stain furniture and repair knicks and gouges. Replace remote control batteries Unclog toilets and sinks. Touch-up paint Glue peeling wallpaper.
Implement planned scheduled preventative maintenance Replaces faulty plumbing components. Maintain accurate functioning of all equipment and tools.
Establishes a clear line of communication with the engineering leadership. Assist other maintenance staff on special projects. Responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.
Detailed record keeping in English is required for logs and inspection sheets.
Ensures that every interaction with an owner/guest/team member is positive and memorable.

Other duties as assigned by management

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role optimally, you must possess the following minimum qualifications and experience:

Effective verbal and written communication skills with the ability to communicate well with guests in English
High School Diploma or GED equivalent.
Minimum of 2 years’ experience in facilities maintenance
Can climb stairs and work on ladders up to 40 feet, push/pull up to 100 lbs., lift/carry up to 50 lbs., and grasp, stoop, reach overhead with or without reasonable accommodations.

Exceptional Benefits on Day One

Health Benefits start on your first day of work with no waiting period!

Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team.

Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities

What will I be doing?

Painting, stucco, texturing, drywall, staining, knockdown and popcorn ceilings.
Interacts with guest for problem resolution. Basic appliance troubleshooting and repair Basic air-conditioning controls Intermediate skills in drywall, painting/staining and wall vinyl repairs.
Maintain all guestroom and public space equipment Replace Caulk Tile/Grout Door repair to include locking mechanisms and hinges. Inspects rooms for pest intrusion Inspects and replaces cosmetic appliance components
Replace light bulbs and ballasts Repair closet/drapery tracks, replacement of furniture Stain furniture and repair knicks and gouges. Replace remote control batteries Unclog toilets and sinks. Touch-up paint Glue peeling wallpaper.
Implement planned scheduled preventative maintenance Replaces faulty plumbing components. Maintain accurate functioning of all equipment and tools.
Establishes a clear line of communication with the engineering leadership. Assist other maintenance staff on special projects. Responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.
Detailed record keeping in English is required for logs and inspection sheets.
Ensures that every interaction with an owner/guest/team member is positive and memorable.
Other duties as assigned by management

Qualifications

What are we looking for?

Effective verbal and written communication skills with the ability to communicate well with guests in English
High School Diploma or GED equivalent.
Minimum of 2 years’ experience in facilities maintenance
Can climb stairs and work on ladders up to 40 feet, push/pull up to 100 lbs., lift/carry up to 50 lbs., and grasp, stoop, reach overhead with or without reasonable accommodations.

About Us

What makes Hilton Grand Vacations unique?

There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together.

Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.

About the Team

Be the heart of exceptional guest experiences by joining our resort operations teams. In each of our roles, from administration to recreation, you’ll be making people’s day every day. Whether you’re creating a beautiful atmosphere at our properties and resorts, or delivering a warm and friendly spirit that ensures each interaction with our Club Members and guests is a special one—your role on our resort operations Team will be essential in making lifetime memories for our guests.

Job Info