Maintenance Technician/Houseman

La Quinta Inn & Suites Powell; Powell (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hotel is seeking a Maintenance Technician responsible for the upkeep of the hotel's facilities, including guest rooms, public areas, and equipment. The ideal candidate will demonstrate attention to detail and strong communication skills. Responsibilities include preventative maintenance, guest communication, and compliance with safety standards.

Qualifications

• 1 year maintenance experience required.
• Valid Driver's License required.

Responsibilities

• Perform preventative maintenance and repairs across hotel facilities.
• Maintain communication with guests and co-workers for service requests.
• Train subordinates and ensure adherence to safety protocols.

Skills

Attention to detail

Communication

Teamwork

Problem solving

Job description

Responsibilities

- The hotel maintenance technician is responsible for all areas, including meeting spaces, restaurant, bar, fitness center, pool area, and guestroom preventative maintenance. They assist with repairs and maintenance of hotel equipment such as pumps and motors, as well as guest room repairs.

- Implement policies and procedures under the guidance of the General Manager.

- Perform job functions with attention to detail and accuracy.

- Establish and maintain professional, efficient, and effective communication channels within the hotel.

- Keep records related to heat, light, power, and facility costs, submitting original documents to the General Manager.

- Maintain equipment operating logbooks, inventory of spare parts, tools, and supplies, and purchasing records and manuals.

- Work cohesively with co-workers as part of a team and demonstrate the company's core values.

- Train and supervise subordinates and assist in training all employees on safety and emergency procedures.

- Work with minimal supervision.

- Communicate satisfactorily with guests, management, and co-workers to ensure understanding.

- Understand guests' service needs and ensure timely responses to service requests from guests, employees, and management, including repairs or replacements of fixtures or furnishings.

- Respond to or perform duties as a groundskeeper.

- Provide maintenance repairs to guestrooms, public areas, and administrative offices, including plumbing, kitchen, mechanical, laundry, electrical, heating, cooling, ventilation, furnishings, fixtures, painting, wall cover repairs, light carpentry, door and window repairs.

- Maintain a working log of maintenance requests, follow up with the appropriate department and guests.

- Maintain confidentiality of guest information and hotel data.

- Keep work areas neat and tidy.

- Ensure uniform and personal appearance are clean, professional, and in accordance with the company's grooming policy.

- Comply with company policies, procedures, and the Code of Ethics.

- Maintain and distribute systems of electricity, water, gas, steam, etc.

- Monitor and coordinate services performed by outside contractors according to contracts, leases, service agreements, and warranties.

- Conduct continuous inspections of the building and grounds to ensure compliance with fire and safety laws.

- Promote a safe working environment and follow OSHA guidelines.

- Maintain the MSDS log.

- Maintain and update the Rooms Preventative Maintenance Program records.

- Learn and adhere to all fire and emergency procedures, including fire panel handling and guest safety, participating in evacuations if necessary.

- Practice safe working habits, including proper bending and lifting, hazard reporting, chemical handling, and minimizing tripping hazards.

- Prioritize and organize tasks effectively.

- Remain calm, think clearly, and resolve problems using good judgment.

- Participate in hotel recycling efforts.

- Perform any other job-related duties assigned by the supervisor.

Qualifications

- Maintenance experience: 1 year (Required)

- Driver's License (Required)