HVAC Maintenance Technician 1

HomeServe USA; Whitehall (Lehigh County); On-site; USD 42,000 - 65,000; Full time

Job summary

HomeServe USA is seeking a Maintenance Technician to perform preventive maintenance and install minor HVAC parts and appliances. You will ensure equipment is operational and follow billing procedures while delivering strong customer service. Development opportunities may include assisting based on company needs.

The role emphasizes safety, tool maintenance, and a proactive approach to repairs, with an equal opportunity employer stance and a focus on high standards of service delivery.

Qualifications

• High school diploma or equivalent required.
• EPA certification or completion of accredited HVAC school desirable.
• EPA certification with 1–3 years’ HVAC or appliance service experience required or completion of accredited HVAC technical school.

Responsibilities

• Perform preventive maintenance.
• Install minor/routine parts.
• Install and make operational HVAC equipment and other appliances as required.
• Maintain good housekeeping, including maintenance of tools and equipment, and maintain required truck stock.
• Accurately apply Company billing and installation procedures.
• Maintain a positive customer service approach.
• Advises customers of and sells Company products and services.

Skills

HVAC troubleshooting

Preventive maintenance

Customer service

Manual dexterity

Education

High school diploma or equivalent

EPA certification/tech school training

Tools

HVAC tools & equipment

Job description

Position Overview

Under general supervision, performs preventive maintenance and installs minor/routine parts on all types of HVAC equipment. Install HVAC equipment and other appliances as needed. Completes preventive maintenance, including cleans. At the sole discretion of the Company, Maintenance Technicians may be assigned the work of an assistant as a developmental and/or training opportunity.

Under general supervision, performs preventive maintenance and installs minor/routine parts on all types of HVAC equipment. Install HVAC equipment and other appliances as needed. Completes preventive maintenance, including cleans. At the sole discretion of the Company, Maintenance Technicians may be assigned the work of an assistant as a developmental and/or training opportunity.

Responsibilities

• Perform preventive maintenance.
• Install minor/routine parts
• Install and make operational HVAC equipment and other appliances as required.
• Maintain good housekeeping, including maintenance of tools and equipment, and maintain required truck stock.
• Accurately apply Company billing and installation procedures.
• Maintain a positive customer service approach.
• Advises customers of and sells Company products and services.

Job Requirements

• High school diploma or equivalent is required.
• HVAC certification and/or training from an accredited technical school are desirable or
• EPA certification required with a minimum of 1-3 years’ experience in HVAC or appliance service work, or
• Completion of an accredited HVAC technical school.

Minimum Physical Requirements

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. When performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; kneel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

HomeServe USA is an equal opportunity employer.

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