HVAC Maintenance Technician

Authority Brands; Indianapolis (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

Authority Brands is looking for an HVAC Maintenance Technician in Indianapolis, Indiana. You will provide maintenance for heating and air conditioning systems, ensuring high-quality customer experiences and adherence to company standards.

Your role includes conducting maintenance calls, documenting service details, and maintaining a professional image at all times, along with the ability to pass certification tests and background checks.

Qualifications

• Ability to pass NATE Core Test.
• Valid driver’s license and a clean driving record.
• Ability to pass a background check and drug screen.

Responsibilities

• Conduct maintenance calls and parts/component replacement.
• Document system components and service costs accurately.
• Maintain cleanliness and organization of company vehicle.

Skills

Solid communication skills

Customer service skills

Education

GED or High School Diploma

Associate's degree in related field preferred

Job description

The HVAC Maintenance Technician provides maintenance on residential heating and air conditioning systems according to company standards while providing the customer with a high-quality experience.

Responsibilities

• Conduct Comfort Club and revenue maintenance calls as well as parts/component replacement calls.
• Accurately documents age and type of each system component on invoices, costs for services and services completed.
• Debrief service call with dispatch after each service call.
• Inspection of area for cleanliness after job completion.
• Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
• Maintain a professional image and a courteous demeanor with customers and associates at all times.
• Follow safety policies and procedures.
• Abiding by ALL One Hour standards of performance and code of ethics.
• Respecting the customer’s property.
• Participate in ALL company sponsored training classes.
• Assist in mentoring and training maintenance technicians.

Qualifications

• GED or High School Diploma
• Associate's degree in related field preferred
• Ability to pass NATE Core Test
• Solid communication and customer service skills
• Valid driver’s license and a clean driving record
• Ability to pass a background check and drug screen.

Physical Requirements

• Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Ability to work outdoors, in extreme temperatures, wet/humid environments, and/or with vibration
• Working with mechanical and chemical hazards and conditions including fumes, odors, dusts, gases, and/or poor ventilation
• Ability to climb, talk, crouch, stand, balance, reach, grasp, pull, lift, see, hear, and operate tools and vehicles