Maintenance Technician

Hyatt; Truckee (CA); On-site; USD 50,000 - 65,000; Full time

Job summary

Hyatt Vacation Ownership in Truckee is seeking an Engineer I to support a home-away-from-home for Owners and guests. You will respond to maintenance requests, perform preventive maintenance, and troubleshoot mechanical and electrical issues.

The role emphasizes guest service, safety compliance, and teamwork; flexibility to work evenings, weekends, and holidays is required.

Qualifications

• Experience with preventive maintenance and guest repair requests.
• Ability to troubleshoot mechanical and electrical issues.
• Strong communication and guest service orientation.

Responsibilities

• Follow all safety policies and procedures.
• Report maintenance problems and hazards.
• Complete safety training and certifications.
• Store flammable materials properly.
• Ensure professional appearance and protect company assets.
• Welcome guests and address service needs.
• Maintain positive working relationships and support team.
• Communicate clearly and professionally.
• Move and lift objects as part of maintenance tasks.
• Navigate work information using computers.
• Be flexible to work evenings, weekends and holidays.
• Perform other reasonable duties as requested.

Skills

Customer service

Communication

Teamwork

Safety awareness

Guest interaction

Troubleshooting

Tools

Computers

Job description

JOB SUMMARY

Do you think critically? Enjoy learning new skills? Value a cooperative, supportive environment? If so, Engineering at Hyatt Vacation Ownership might be the place for you! You will have the opportunity to maintain a home away from home for our Owners and guests, while experiencing our dedication to the well‑being of our associates. As an Engineer I, you will be responding to a wide array of engineering needs and interacting directly with guests. Your responsibilities will also include, but are not limited to, performing preventive maintenance, responding to guest repair requests and maintaining inventory. To ensure we are providing the best services to our guests, as an Engineer I, your duties will entail troubleshooting mechanical and electrical issues in a timely and professional manner.

CORE WORK ACTIVITIES

• Follow all company and safety and security policies and procedures
• report any maintenance problems, safety hazards, accidents, or injuries
• complete safety training and certifications
• and properly store flammable materials
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests- service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Perform other reasonable job duties as requested.

#ihvoroHyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Requirements

#US HVO Resort Ops