Why HIP Housing? Human Investment Project, Inc. (HIP Housing) is a highly respected nonprofit offering innovative solutions to San Mateo County’s affordable housing challenges. Founded in 1972, HIP Housing's mission is to invest in human potential by improving the housing and lives of people in our community. What started as a small social service agency has grown into a multifaceted organization housing 1200 low-income people each year and assisting thousands more in their housing journey. HIP Housing benefits from an exceptional staff, well-established programs, progressive management strategies, and financial stability. Our programs are nationally recognized and have been highlighted in Newsweek, USA Today, Metropolitan Home, and the Oprah Winfrey Show. In 2025, HIP Housing was honored with the first-ever Impactful Nonprofit Organization Award by the Chamber of San Mateo County and was selected as State Senator Josh Becker’s 2025 Nonprofit of the Year.
Our Team : Our team includes a staff of 46 and a diverse governing board of 18-20 Directors who help advance HIP Housing's mission. We seek team members who embrace our mission and respect our commitment to our community, our staff, and the well-being of all.
Job Summary : The Maintenance Technician is responsible for performing a variety of basic maintenance and repair tasks to ensure the safe, clean, and efficient operation of the different apartment properties and homes managed by HIP Housing Affordable Ventures, Inc. (HHAV) located throughout San Mateo County. This position supports the daily upkeep of interior and exterior areas, completes work orders, and helps maintain a high standard of living for residents.
Working under the direction of the Property Manager, the Technician performs routine maintenance and responds to requests in a timely, professional, and courteous manner.
Responsibilities
Maintenance & Repairs
- Complete unit turnovers and make-ready work (repairs, painting, and janitorial cleaning).
- Complete assigned work orders, including plumbing, electrical, caulking, flooring, drywall, appliance repair, and painting.
- Document all work performed in Yardi, including the completion date and materials used.
- Follow the preventive maintenance schedule.
- Inspect buildings, grounds, and common areas on a monthly basis for needed repairs and unsafe conditions.
- Experience with inspections from agencies such as LIHTC, Section 8/HAP, HUD, HCD, and TCAC following NSPIRE, local HQS-type standards, and life-safety standards.
- Keep building exteriors and common areas clean and in good repair.
- Maintain a current inventory of maintenance and janitorial supplies, tools, and equipment; keep maintenance areas safe and organized; and order supplies as needed.
- Participate in lender, City, State, and Federal inspections as they are scheduled for each property.
- Respond to emergency maintenance calls during designated working hours and on-call rotation.
- Vendor coordination and oversight. Meet with contractors on-site and verify the work has been completed.
Safety & Compliance
- Perform all work in accordance with organizational policies, the Injury and Illness Prevention Program (IIPP), established maintenance procedures, and applicable fair housing, ADA, OSHA, and local building code requirements, using the appropriate personal protective equipment (PPE) and tools for each task.
- Report all safety hazards and building problems.
Resident Relations
- Communicate with residents professionally, patiently, and with empathy.
- Report all house rules violations to the Property Manager.
Qualifications
- High school diploma or GED required.
- 4 or more years of experience in multi-family building maintenance or a related field preferred.
- Familiarity with State, City, and Federal inspections, such as Section 8 and CTCAC.
- Working knowledge and ability to troubleshoot equipment and building systems, including electrical, plumbing, HVAC, and carpentry.
- Familiarity with materials, supplies, and chemicals commonly used in property maintenance.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Ability to prioritize work orders effectively while managing both long-term and ongoing projects.
- Strong attention to detail and problem-solving skills.
- Strong communication skills, with the ability to follow instructions and work both independently and as part of a team.
- Computer and mobile device skills sufficient to receive, update, and document work orders, and to communicate with staff.
- Experience with Yardi preferred.
- Must have reliable transportation, with a valid CA driver’s license and proof of insurance.
- During the workday, the Maintenance Technician may be required to push or carry items up to 100 lbs frequently, stoop, reach, twist, kneel, bend, squat, climb flights of stairs, and walk on uneven ground.
Salary and Benefits
- Compensation range, $32.00-$35.00 per hour
- A company vehicle is provided for business use during working hours
- Eligible for monthly merit bonuses based on utilization rates
- PTO/paid holidays/floating holidays/volunteer time off
- Long-term disability insurance
- Monthly cell phone stipend
HIP Housing is an Equal Opportunity Employer:
Human Investment Project, Inc. is committed to a diverse and inclusive workplace. Human Investment Project, Inc. is an equal opportunity employer (EEO) and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.