Maintenance Technician

Best Western Yellowstone Crossing; Laurel (MT); On-site; USD 25,000 - 39,000; Full time

Job summary

Best Western Yellowstone Crossing in Laurel, MT is seeking a Maintenance Technician to perform routine maintenance, repairs, and preventative tasks to keep the hotel and grounds in excellent condition, including safe operation of the pool and hot tub.

You will test pool chemistry, handle chemicals, perform routine repairs in guest rooms and public areas, and respond to work orders while maintaining logs and complying with health and safety codes.

Qualifications

• High School Diploma or GED required.
• Experience in general maintenance or handyman work; pool/spa maintenance is a significant advantage.
• Certification: pool operator certification (CPO) or Aquatic Facility Operator (AFO) required within 90 days of hire.

Responsibilities

• Perform routine pool and spa water testing and chemical balancing.
• Maintain pool and hot tub equipment, backwash filters, monitor pump/motor function.
• Complete basic repairs in guest rooms and public areas (patching, painting, light carpentry).
• Respond to maintenance work orders and guest requests.
• Follow a scheduled preventative maintenance program for guest rooms and public areas.
• Inspect HVAC components (clean coils, replace filters).
• Ensure pool and spa operations comply with health regulations and safety codes.
• Conduct safety tours to identify hazards.

Skills

Pool/spa maintenance

Chemical handling

Painting

Plumbing

Electrical

Carpentry

Communication

Education

High School Diploma or GED

Job description

The Maintenance Technician is responsible for performing routine maintenance, repairs, and preventative maintenance tasks to ensure the physical structure and grounds of the hotel are maintained in excellent condition, including the safe and effective operation of the pool and hot tub.

Essential Duties and Responsibilities

• Aquatic Facility Maintenance:
• Perform routine testing of pool and hot tub water chemistry (pH, chlorine/bromine, alkalinity) multiple times daily, ensuring levels meet local health and safety standards.
• Monitor, adjust, and add required chemicals to maintain balanced water quality.
• Backwash and clean pool/hot tub filters, check pump and motor functionality, and ensure all pool equipment is operating efficiently.
• Perform regular visual inspections of the pool deck, rails, ladders, and safety equipment to ensure cleanliness and integrity.
• Maintain detailed and accurate logs of all chemical readings, maintenance activities, and repairs.

Routine Repairs and Maintenance:

• Complete basic repairs in guest rooms and public areas, including patching and painting walls, and light carpentry.
• Change light bulbs and replace minor electrical fixtures.
• Perform minor plumbing repairs such as unclogging drains, fixing leaking faucets, and repairing running toilets.

Work Orders and Guest Requests:

• Promptly and courteously respond to all maintenance work orders and guest requests.
• Clearly communicate the status of repairs to the Front Desk or management team.

Preventative Maintenance (PM):

• Follow a scheduled preventative maintenance program for guest rooms and common areas.
• Inspect and maintain basic HVAC components, such as cleaning coils and replacing filters.

Safety and Compliance:

• Ensure all pool and hot tub operations strictly comply with local health department regulations and safety codes.
• Conduct regular tours of the property to identify and correct potential safety hazards.

Qualifications and Requirements

• Education: High School Diploma or equivalent (GED) required.
• Experience: Previous experience in general maintenance, handyman work, or a related trade is highly desirable. Experience with pool/spa maintenance is a significant advantage.

Certification (Required/Preferred):

• Possession of or ability to obtain a relevant pool operator certification (e.g., Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO)) is required within a specified time frame (e.g., 90 days of hire).

Skills:

• Basic working knowledge of painting, plumbing, electrical, and carpentry.
• Proven ability to safely and accurately handle and measure pool chemicals.
• Strong communication and interpersonal skills.

Physical Demands:

• Ability to lift, push, and pull objects weighing up to 50 lbs regularly (including bags of pool salt/chemicals).
• Ability to stand, walk, bend, kneel, and work at heights for extended periods.
• Flexibility to work shifts, weekends, and holidays.

Yellowstone National Park is something everyone should see at least once in a lifetime, and our Laurel hotel is the perfect place to stay while discovering the beauty of this region.
Our Yellowstone area hotel features a hot tub, plenty of truck parking and a friendly staff. Our complimentary full breakfast is hearty, delicious and the perfect start to your day. Indulge in biscuits and gravy, waffles, Danishes, fruit, and bagels. Chilled juices and Folgers complete the most important meal of the day.
Depend on our Laurel, Montana hotel to be your home away from home as you discover the beauty of the Park. Bear Tooth Pass near Red Lodge is just minutes away, and there is an incredible golf course and sporting events at the nearby sports complex. From rodeos to concerts, there is plenty to do beyond Yellowstone, too.