Maintenance Technician

City Express – King of Prussia; King of Prussia (PA); On-site; USD 42,000 - 54,000; Full time

Job summary

City Express – King of Prussia in King of Prussia, PA, is seeking a Maintenance Technician to join our team. The role focuses on maintaining guest rooms and hotel facilities, performing preventive maintenance, and addressing repairs to ensure a safe and comfortable stay.

Key responsibilities include greeting guests, performing interior/exterior maintenance, coordinating with departments, and being available for after-hours emergencies.

Qualifications

• High School Diploma or equivalent required.
• Previous customer service experience preferred.
• Experience in general building maintenance or construction is a plus.

Responsibilities

• Greet guests and provide friendly, professional service.
• Perform maintenance and repair on interiors/exteriors, hotel rooms and equipment, laundry and kitchen/refrigeration equipment, lighting, HVAC, and water treatment systems.
• Maintain rooms and property to minimize guest inconvenience.
• Provide on-call support after hours, on weekends, holidays, etc.
• Follow safety standards and report hazards or emergencies to ensure guest and asset safety.
• Communicate effectively with Housekeeping and Front Office and coordinate with other departments.

Skills

Strong communication and interpersonal

English reading and writing

Basic math skills

Multitasking

Education

High School Diploma or equivalent

Job description

We are seeking a guest-oriented individual to join our team as a Maintenance Technician at the City Express in King of Prussia, PA!

This property is managed by Gulph Creek Hotels (Wayne, PA). Join a company that values hospitality, teamwork, and growth.

Key Responsibilities

• Greet all guests (internal and external) in a friendly, professional manner
• Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating/air conditioning ventilation, and water treatment systems.
• Ensure that the rooms and property are maintained in the best possible condition, with the least inconvenience to guests.
• Clean and maintain swimming pool in a safe and sanitary manner (if applicable)
• Check and preform preventative maintenance on pumps, chlorinators, and filters for swimming pool (if applicable)
• Provide on-call support for urgent requests after hours, on weekends, holidays, etc.
• Perform preventive maintenance as outlined in the Preventative Maintenance Program, per brand standard
• Report emergencies or threats to the security of guests, employees or hotel assets.
• Report any hazardous situations, malfunctioning to external signs or unlit areas.
• Install, adjust, modify and repair building systems and assess the conditions of all effective operations.
• Test safety systems, e.g. emergency lighting and record keeping and assist with periodic inspection of all safety systems.
• Ensure that room maintenance requests are handled in a prompt and courteous manner.
• Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and repair projects.
• Perform inspections on a regular basis of working orders and checks adjusts repairs and monitor the building system.
• Communicate effectively with team members and other departments (Housekeeping, Front Office, etc.)
• Follow all safety and operational standards
• Maintain a high level of professional appearance and consistent attendance
• Keep work areas clean and organized
• Adhere to all company policies and procedures and consistently exemplify company values in all interactions
• Perform additional duties as assigned

Qualifications

• High School Diploma or equivalent required
• Previous customer service experience preferred
• years’ experience in general building maintenance and/or construction, or an equivalent combination of education and experience.
• Advanced vocational training preferred
• May be required to work nights, weekends, and/or holidays

Skills & Abilities

• Strong communication and interpersonal skills
• Ability to read, write, and speak English effectively
• Basic math skills (addition, subtraction, percentages, etc.)
• Ability to multitask and stay organized in a fast-paced environment

Physical Requirements

• Regularly stand, walk, and use hands for extended periods
• Frequently reach with hands and arms
• Occasionally bend, kneel, or crouch
• Heavy work- Exerting up to 100 pounds of force occasionally, and/or 100-200 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. Frequently handling objects and equipment to maintain the facility
• Ability to use various cleaning equipment
• Must have close and distance vision, color vision, and focus ability