Maintenance Technician

Better Talent; Galveston, Bolivar Peninsula (TX, TX); On-site; USD 45,000 - 50,000; Full time

Job summary

Southern Sands Property Management Group is seeking a Maintenance Technician to service luxury beachfront homes across Galveston Island and Bolivar Peninsula. You will diagnose, repair, and document fixes during on-site visits, often in occupied rentals, and determine when a licensed trade is required.

You’ll work with the Field Operations Manager, use Zoho to update cases, capture before/after photos, and ensure repairs meet quality standards while adhering to safety and spending rules.

Qualifications

• 3+ years of maintenance, handyman, or facilities experience.
• Knowledge of plumbing, electrical, carpentry and drywall.
• Diagnose causes, not symptoms; escalate when licensed trade needed.
• Document work with photos and notes.
• Use a smartphone/tablet to update cases.
• Professional in occupied homes; courteous demeanor.
• Live within ~30 minutes of Galveston Seawall; valid driver’s license.
• Able to lift 50+ pounds and work outdoors in Gulf Coast heat.

Responsibilities

• Diagnose and repair plumbing issues (leaks, faucets, toilets, disposals, drains, water heaters, low water pressure).
• Perform electrical repairs (outlets, GFCIs, switches, fixtures).
• Troubleshoot HVAC/appliances; hand off to licensed vendor when needed.
• Carpentry, drywall, paint touch-ups, door/lock adjustments, deck/stair/handrail repairs.
• Pressure-wash and maintain exteriors; service outdoor spaces.

Skills

Maintenance experience

Plumbing

Electrical

Carpentry

Drywall

Documentation

Technology

Customer courtesy

Driver's license

Physical stamina

Background check

Education

EPA 608 certification

HVAC training

Tools

Zoho CRM

Job description

Southern Sands Property Management Group
Location: Galveston Island & Bolivar Peninsula, TX
Job Type: Full-Time | Field-Based
Salary: $45,000–$50,000 annually

Company Overview

Southern Sands cares for luxury beachfront and coastal vacation homes along Galveston Island and the Bolivar Peninsula. Homeowners trust us with some of the most meaningful places in their lives, and guests return because the home is right when they walk in.

We're a team that values quality workmanship, reliability, and getting the job done right the first time.

The Opportunity

Fix it right. Prove it's fixed. Keep every home guest-ready.

Our Guest Experience and Homeowner Support teams work remotely and handle every call and message. When a home needs repair work, they open a case, and our Field Operations Managers dispatch it. As a Maintenance Technician, you are the hands-on repair specialist for our homes: you diagnose the problem, fix it the first time, and close the case with proof.

Our homes see a steady stream of guests, salt air and Gulf Coast weather, and something always needs attention: a running toilet, a GFCI that won't reset, an AC that's short-cycling, a deck board that's lifting. We want one skilled technician who can handle most of it without calling a contractor, and who knows when a licensed trade is the right call.

Expect to spend your day in our homes and on the road between them. You'll work from cases on your phone or tablet, so the office, the Field Operations Manager, and the homeowner can all see what was done.

What You'll Do

Repair and Restore

Diagnose and repair plumbing issues: leaks, faucets, toilets, disposals, drains, water heaters, and low water pressure

Handle electrical repairs within your training: outlets, GFCIs, switches, light fixtures, ceiling fans, and breaker issues

Troubleshoot HVAC and appliances, make the repairs you can, and hand off to a licensed vendor when the job requires one

Complete carpentry, drywall, paint touch-ups, door and lock adjustments, and deck, stair, and handrail repairs

Pressure-wash and touch up exteriors, and keep outdoor showers, grills, and patio areas in working order

Prevent Problems Before Guests Find Them

Work through the preventive maintenance calendar: HVAC filters, smoke and CO detector tests, water heater checks, and quarterly systems inspections

Check every home you visit for salt-air corrosion, water intrusion, loose railings, and trip hazards, and open a case for anything you find

Help with seasonal deep inspections before summer and after hurricane season, and with storm prep and post-storm checks

Support pool and hot tub upkeep alongside our pool vendors when needed

Work Every Case to a Documented Close

Take maintenance cases in Zoho from your Field Operations Manager, update the status as you work, and keep the case moving

Close every job with before-and-after photos, notes on what you found and what you did, parts used, time spent, and cost

Follow our spending rules: repairs under $250 proceed and are recorded on the case; anything over $250 waits for written management approval on the case, unless it's an emergency

Keep receipts for every part, and log the entry, time, and reason for every visit to an occupied or vacant home

Respond When It's Urgent

Meet our response times: emergencies like no A/C in summer, active leaks, no power or water, or a safety hazard are acknowledged within an hour and handled on site the same day; guest-impacting issues within 1 hour

Treat an occupied home as the top priority, and keep guests informed and comfortable while you work

Support the Team

Give Field Operations Managers clear diagnoses and photos when a job needs a vendor or homeowner approval

Meet vendors on site when asked and confirm their work is done right before the case closes

Keep your company tools, parts stock, and vehicle organized so you can fix the common problems on the first visit

The Scoreboard

You'll finalize targets with your Field Operations Manager, but expect your success to be measured by:

Response and resolution times against our emergency, guest-impacting, and routine targets

Repairs fixed on the first visit, without a repeat case for the same problem

Cases closed with complete photos, notes, parts, and cost

Preventive maintenance tasks completed on schedule

Guest complaints and review mentions tied to maintenance in the homes you service

Vendor calls avoided because you could do the work in-house

We share the numbers openly. You'll always know where you stand.

Required Qualifications

Experienced in the trade. You have 3+ years of experience in maintenance, handyman work, construction, facilities, hotel or resort maintenance, or property management

Skilled across systems. You have working knowledge of plumbing, electrical, and general repairs, and carpentry and drywall experience

A problem solver. You find the cause, not just the symptom, and you know when a job needs a licensed trade

Disciplined about documentation. If it isn't photographed and logged, it didn't happen

Comfortable with technology. You can work cases, take photos, and update notes from a smartphone or tablet

Courteous in occupied homes. When a guest is on site, you're professional, quick, and respectful of their stay

Local and mobile. You live within about 30 minutes of the Galveston Seawall, have a valid driver's license, reliable transportation and auto insurance, and can work weekends and holidays when needed

Physically ready for the work. You can climb stairs and ladders, lift 50+ pounds, and work outdoors in Gulf Coast heat

Trustworthy. You'll hold access to our homeowners' homes and must pass a background check

Preferred Qualifications

Vacation rental or hospitality maintenance experience.

EPA 608 certification or HVAC training.

Pool and hot tub maintenance experience.

Familiarity with smart locks, thermostats, or Zoho.

Spanish fluency.

We take care of the people who take care of our homeowners.