Maintenance Technician

Fairlawn; Decatur (IL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Insurance

401(k) Retirement Plan with Match

Paid Vacation, Sick Leave, and Holiday Pay

Employee-sponsored benefits

Wellness Days

Job summary

Fairlawn in Decatur, Illinois, is seeking a highly motivated Maintenance Technician to ensure high-quality maintenance and service activities while providing exceptional customer service. The ideal candidate will handle various repairs and participate in property management tasks, embodying Fairlawn’s core values of kindness and improvement.

The position offers competitive pay, various employee benefits, and opportunities for growth within the organization.

Qualifications

• At least 1 year of relevant experience for Maintenance Technician I.
• Minimum of 2 years for Maintenance Technician II, with 1 year in residential maintenance.
• Valid Driver’s License and driving history.

Responsibilities

• Handle maintenance repairs including plumbing, electrical, and HVAC.
• Maintain property appearance and comply with safety regulations.
• Serve as an emergency contact for after-hours requests.

Skills

Attention to detail

Customer service

Technology proficiency

Education

High School diploma or GED

Tools

Microsoft Office

AppFolio

Outlook

Job description

We are seeking a highly motivated Maintenance Technician to join our awesome team here at Fairlawn! The ideal candidate will embody Fairlawn’s core values: Be Kind, Own It, Be Flexible, and Always Improve.

The overall objectives for this role will be to ensure all assigned maintenance and service activities are addressed in an organized, high-quality, and timely manner while providing top‑notch customer service. The ideal candidate will have superior attention to detail and the ability to directly handle a wide range of maintenance activities.

What will you do?

• Exemplify the core values of Be Kind, Be Flexible, Own it, and Always Improve
• Directly handle a wide range of maintenance repairs including plumbing, appliances, electrical, roofing inspection/minor roof damage; recommend outsourcing tasks to external vendors as necessary
• Perform skilled maintenance and repair of complex mechanical, electrical, HVAC, and other physical structures
• Handle residence turnover including direct participation in turning units, obtaining bids from subcontractors, and small renovation projects
• Maintain good rapport with current and prospective residents
• Follow company policies regarding gaining necessary approvals for any large maintenance tasks/expenditures
• Complete maintenance requests in a timely manner and document time, expense, and results
• Regularly assess the property for safety and preventative maintenance opportunities
• Comply with all OSHA regulations and any applicable laws regarding health, safety, or the environment
• Assist the team in developing methods and procedures to improve facility efficiency and workflow
• Serve as one of the emergency contacts for the communities including handling of on‑call maintenance requests for after‑hours emergencies
• Learn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (We provide training!)
• Pivot, roll up your sleeves, and jump in where needed!

Why should you work here?

• Competitive Pay. We are ready to invest in you!
• Additional monthly or quarterly incentive pay for meeting goals and supporting property performance
• Medical, Dental, Vision, and Life Insurance to access care for positive health outcomes and your overall wellbeing
• Employee‑sponsored benefits including Short Term Disability, Life Insurance, Critical Illness, Accident, Flexible Spending, and H.S.A. Accounts to avoid costly medical expenses due to gaps and ensure that all your medical needs are met
• 401(k) Retirement Plan with Match to invest in your future wealth and retirement
• Paid Vacation, Sick Leave, and Holiday Pay to help you reset and come back rejuvenated and refreshed
• Company events to promote team cohesion
• Wellness Days to focus on being your best self. We want you to have time to disconnect and recharge in a way that works for you
• The opportunity to work for a growing organization where you are valued and can have a direct impact
• Quarterly off‑site meetings with your manager to celebrate wins, issue solve and ensure you are set up for success. Plus, the process is rewarding, and the results are great for your career

Requirements

Who you are – We’d love to hear from you if you:

• Have a High School diploma or GED
• Valid Driver’s License with at least 2 years of driving history and the ability to successfully pass MVR background requirements according to company insurance driving policy
• Are proficient with relevant technology (e.g. Microsoft Office, AppFolio, Outlook) and can easily adapt to changing technology
• Have superior attention to detail, high energy, and a positive attitude
• Ability to work independently and to work closely with other team members
• Embody our core values: Be Kind, Own It, Be Flexible, and Always Improve

Maintenance Technician I

• Experience: At least 1 year of relevant experience
• Certifications: No certification requirements

Maintenance Technician II

• Experience: Minimum of 2 years, with at least 1 year in residential maintenance, property management, or the real estate industry
• Certifications: HVAC certification preferred

Some additional things you will need:

• Serve in the on‑call rotation and assist in after‑hours emergencies
• Availability to work longer hours and weekends during market turnover in July and August
• Must be able to perform the physical functions of the position not limited to the ability to walk properties, complete physical inspections, use both hands and feet to accomplish assigned work orders, and ability to stand, squat, push, pull, bend and lift in all directions including overhead and lifting up to 100 lbs.

Depending on the role requirements, offers of employment may be contingent upon one or more of the following: employment history verification, criminal background check, motor vehicle record check, education verification, or credit check.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status or any other characteristic protected by law.