Maintenance Technician

Custom Flavors; Concord (NC); On-site; USD 52,000 - 70,000; Full time

Job summary

Custom Flavors is seeking a Maintenance Technician for our brand-new production facility. You will maintain and repair production equipment, handle preventative maintenance, and ensure safe, efficient plant operations from day one.

You will work collaboratively or independently to support equipment reliability, coordinate with vendors, and follow SOPs while maintaining meticulous upkeep records. This full-time on-site role follows a Tue-Fri, early-morning schedule in Concord, NC.

Qualifications

• High School Diploma or equivalent required.
• 3+ years of maintenance experience in an industrial or food manufacturing environment preferred.
• Electrical certification or training preferred.

Responsibilities

• Perform routine inspections, adjustments, cleaning, and preventative maintenance on production machinery and equipment.
• Troubleshoot mechanical, electrical, or operational issues and perform repairs as needed.
• Assist with installation, setup, and improvement of new or existing equipment.
• Support preventative maintenance programs and equipment reliability initiatives.
• Complete maintenance work orders and document activities in the ERP system.
• Follow SOPs and monitor inventory of spare parts and tools.
• Coordinate with vendors or contractors and assist with parts shipments.
• Collaborate with production to identify issues and improve reliability.

Skills

Mechanical aptitude

Troubleshooting

Mechanical systems

Electrical systems

Hand tools

Power tools

Carpentry

Problem solving

Independent work

Communication

Math skills

Microsoft Office

ERP systems

Education

High School Diploma or equivalent

Electrical certification or training

Tools

Microsoft Office

ERP systems

Job description

Join Us at the Ground Floor of Something Flavorful!

We’ve opened a brand-new, state-of-the-art production facility, and we’re looking for a skilled Maintenance Technician to help keep our operations running safely, efficiently, and realizably. In this hands-on role, you'll play an essential part in maintaining our production equipment, facility systems, and overall plant operations. If you're mechanically inclined, enjoy troubleshooting and problem-solving, and take pride in keeping equipment performing at its best, this is an opportunity to bring your expertise to a growing team and make an impact from day one.

Position Summary and Purpose:

The Maintenance Technician is responsible for maintaining and repairing production equipment, facilities, and building systems to support efficient plant operations. This role performs preventative maintenance, troubleshooting, and general facility upkeep to minimize downtime and maintain a safe working environment.

Maintenance Technicians may work independently or collaboratively depending on experience level and may assist with equipment improvements, maintenance planning, and coordination with vendors or contractors.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment Maintenance

• Perform routine inspections, adjustments, cleaning, and preventative maintenance on production machinery and equipment.
• Troubleshoot mechanical, electrical, or operational issues and perform repairs as needed.
• Assist with installation, setup, and improvement of new or existing equipment.
• Support preventative maintenance programs and equipment reliability initiatives.

Facility Maintenance

• Perform general facility maintenance including minor repairs, painting, patching walls, replacing filters, rust-proofing equipment, and basic carpentry work.
• Maintain building systems, equipment, and infrastructure to ensure proper operation.
• Assemble or repair furniture, fixtures, and facility components as needed.

Work Orders & Documentation

• Complete maintenance work orders and document maintenance activities in the company ERP or maintenance system.
• Maintain accurate records of inspections, repairs, and preventative maintenance tasks.
• Follow established Standard Operating Procedures (SOPs) and maintenance practices.
• Monitor inventory levels of spare parts, maintenance supplies, and tools.
• Assist with ordering replacement parts and maintenance materials as needed.
• Communicate with equipment manufacturers or vendors regarding parts, service, or technical support.
• Pick up parts or coordinate deliveries when necessary.

Operations Support

• Collaborate with production personnel to identify equipment issues and improve reliability.
• Escort and coordinate with third-party contractors performing service or repairs.
• Assist with continuous improvement initiatives related to equipment performance and facility operations.

Safety & Compliance

• Follow all GMP, PPE, personnel safety, and food safety procedures.
• Operate forklifts and other equipment as required.
• Handle tools, equipment, and materials safely and according to procedures.
• Follow all company safety policies and guidelines.

Other Duties

• Perform other maintenance tasks or projects as assigned.

Required Skills and Abilities:

• Strong mechanical aptitude and troubleshooting mindset.
• Working knowledge of mechanical and electrical systems.
• Proficiency with hand tools and power tools.
• Basic carpentry and general repair skills.
• Ability to diagnose and resolve maintenance issues efficiently.
• Ability to work independently and prioritize tasks.
• Professional communication with coworkers, vendors, and service providers.
• Basic math and problem-solving skills.
• Basic computer skills including Microsoft Office and maintenance/ERP systems.

Physical Demands:

The physical responsibilities described here must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is frequently required to sit, stand, bend, as well as talk and hear. Specific vision abilities required by this job include close vision. Must be able to regularly use hands to handle or feel objects, tools, or controls, reach with hands and arms, and climb stairs. The position requires the ability to occasionally lift, push, or pull office supplies up to 50 pounds. Must be able to maintain close visual focus for detailed maintenance work.

Position Type / Expected Hours of Work:

• This is a full-time position. Standard days and hours of work are Tuesday through Friday, 6:00 am to 4:30 pm.

Education and Experience:

• High School Diploma or equivalent required.
• 3+ years of maintenance experience in an industrial or food manufacturing environment strongly preferred.
• Electrical certification or training preferred.