Maintenance Technician

KETTLER; Chevy Chase (MD); Sur place; USD 28 000 - 40 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Health insurance

Dental insurance

Vision insurance

Life insurance

Prescription coverage

HSA or FSA

401(k) with company match

Résumé du poste

KETTLER is seeking a Maintenance Technician at The Fields of Bethesda in Bethesda, Maryland. The role reports to the Maintenance Manager and involves general maintenance, repairs to apartments and buildings, and responding to residents' service requests.

Compensation is $25 per hour with a robust benefits package including PTO, health/dental/vision insurance, life insurance, prescription coverage, HSA/FSA, and a 401(k) with company match.

Qualifications

• Excellent customer service and timely communications with residents.
• Able to troubleshoot and resolve maintenance issues.
• Strong written and verbal English communication skills.
• Comfortable using a computer and entering work orders.

Responsabilités

• Handle multiple residential service requests daily.
• Respond to resident maintenance requests in HVAC, electrical, plumbing, and appliances; troubleshoot or escalate as needed.
• Participate in maintenance projects.
• Prepare vacant units for market-ready status with turnover repairs.
• Perform preventive maintenance on all systems at the property.
• Repair grounds, apartments, and building exteriors as needed.
• Provide courteous, responsive service and accurate work orders; respond to residents professionally.
• Other duties as assigned.

Connaissances

Customer service

Communication

On-call availability

Problem solving

Outils

Computer

Description du poste

KETTLER currently has an opening for a Maintenance Technician at The Fields of Bethesda, located in Bethesda, Maryland. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you.

The Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, and responding to service requests of residents.

Compensation: $25 an hour

We offer a robust Benefits Package including, but not limited to:

• Paid Time Off
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage
• Tax-Advantaged Spending Accounts (HSA or FSA)
• 401(k) retirement plan with company match

Responsibilities

• Handle multiple residential service requests daily.
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Participating in all maintenance projects.
• Prepare vacant units for market ready status through turn-over repairs and improvements.
• Preventive maintenance repair on all systems at the property.
• Performing general repair of property grounds, apartments, and building exteriors.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

Qualifications

• EPA/CFC Type I & II certifications preferred - Must obtain within 90 days from date of hire.
• 1 year of apartment, hotel, or facilities maintenance experience with intermediate knowledge of HVAC, appliance, electrical, and plumbing repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Outstanding customer service and focus on providing residents with timely and accurate responses.
• Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Ability to use a computer.
• Good English communication skills, both verbal and written.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.