Maintenance Technician

KETTLER; Washington (District of Columbia); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance

Life Insurance

Prescription coverage

Tax-Advantaged Spending Accounts (HSA)

Job summary

KETTLER is hiring a Maintenance Technician for the Washington, DC area. The role handles general maintenance, repairs in apartments and buildings, and timely responses to resident service requests.

You will work under the Maintenance Manager and contribute to keeping properties safe and comfortable. The position requires 1 year of maintenance experience, EPA/CFC Type I & II certifications (preferred, must obtain within 90 days), a valid driver’s license, and reliable transportation for on-call

Qualifications

• 1 year of apartment, hotel, or facilities maintenance experience.
• EPA/CFC Type I & II certifications preferred; must obtain within 90 days.
• Valid Driver’s License and live within 30 minutes of the property.
• Outstanding customer service and focus on providing residents with timely and accurate responses.
• Must be responsible for taking calls for after hour’s emergency maintenance; nights and weekends on a rotational basis.
• Must have personal/reliable transportation to respond to on-call emergencies.

Responsibilities

• Handle multiple residential service requests daily.
• Respond to maintenance requests in HVAC, electrical, plumbing, and appliance repair; troubleshoot and repair or escalate as needed.
• Participate in all maintenance projects.
• Prepare vacant units for market-ready status through turnover repairs and improvements.
• Perform preventive maintenance on all systems at the property.
• General repair of property grounds, apartments, and building exteriors.
• Demonstrate customer service by treating residents with respect and answering questions.
• Complete work orders with efficiency and urgency.

Skills

Customer service

English communication

On-call readiness

Computer literacy

Physical stamina

Education

EPA/CFC Type I & II certifications (preferred)

Tools

HVAC knowledge

Job description

KETTLER currently has an opening for a Maintenance Technician at St. Elizabeths, located in Washington, DC. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you.

The Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, and responding to service requests of residents.

Compensation: $25.00 - $30.00/hour

We offer a robust Benefits Package including, but not limited to:

• Paid Time Off
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage
• Tax-Advantaged Spending Accounts (HSA or FSA)
• 401(k) retirement plan with company match

Responsibilities

• Handle multiple residential service requests daily.
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Participating in all maintenance projects.
• Prepare vacant units for market ready status through turn-over repairs and improvements.
• Preventive maintenance repair on all systems at the property.
• Performing general repair of property grounds, apartments, and building exteriors.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

Qualifications

• EPA/CFC Type I & II certifications preferred - Must obtain within 90 days from date of hire.
• 1 year of apartment, hotel, or facilities maintenance experience with intermediate knowledge of HVAC, appliance, electrical, and plumbing repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Outstanding customer service and focus on providing residents with timely and accurate responses.
• Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Ability to use a computer.
• Good English communication skills, both verbal and written.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.