Maintenance Technician

New England Botanic Garden; Boylston (MA); On-site; USD 32,000 - 34,000; Full time

Job summary

New England Botanic Garden at Tower Hill in Boylston, MA is seeking a Full-Time Maintenance Technician to support facilities operations.

You will perform light electrical, plumbing, mechanical and carpentry tasks, paint interiors/exteriors, and assist with snow removal while maintaining safety and guest experience. The schedule is Sunday-Thursday with rotating on-call responsibilities.

Qualifications

• High School diploma or equivalent.
• 2–3 years proven work experience in a maintenance or facility support position.
• Experience working with the public, customer service.
• Strong work ethic.

Responsibilities

• Perform repairs in electrical, plumbing, HVAC, carpentry as assigned by Facilities Manager.
• Perform routine maintenance to building and equipment per schedule.
• Exterior or interior painting or staining of walls, trim, doors, furniture or structures.
• Support snow removal operations under direction of Facilities Manager or Director of Horticulture.
• Notify Facilities Manager when repairs exceed in-house capability; contact vendor if needed.
• Respond to staff requests for maintenance or repairs, prioritizing safety.
• Provide guidance to outside vendors when applicable.
• Assist with custodial duties or setups during staffing issues when needed.
• Share on-call after-hours responsibilities on a rotating basis.
• Be welcoming to all staff and the public; respect staff differences and pronouns.
• Attend IDEA workshops and training sessions.
• Report safety concerns promptly and comply with policies.
• Other duties as assigned.

Skills

Customer service

Strong work ethic

Public interaction

Education

High School diploma or equivalent

Job description

Job Details: Job Location: New England Botanic Garden at Tower Hill - Boylston, MA, Position Type: Full Time, Salary Range: $23.00 - $25.00Hourly, Position Overview

Responsibilities

• Using tools and equipment provided, perform repairs as assigned by Facilities Manager, including light electrical, plumbing, mechanical, HVAC and carpentry.
• Performs routine maintenance to building and equipment in accordance with pre-determined schedule or assignment by Facilities Manager.
• Exterior or interior painting or staining of walls, trim, doors, furniture or structures.
• Supports snow removal operations under the direction of the Facilities Manager and/or Director of Horticulture. Tasks may include but are not limited to plowing (with appropriate experience and license), shoveling snow, operating a snowblower and applying ice melt as needed.
• Notification to Facilities Manager when required repairs are too technical to complete by in-house staff. When the manager is not available, notify CFOO and/or contact vendor for completion.
• Responds to staff requests for maintenance or repairs, prioritizing safety issues first.
• When applicable, provide help or guidance to outside vendors.
• In the event of staffing issues, help or perform custodial duties such as cleaning or setups.
• Will share on-call after-hours responsibilities on a rotating basis.
• Be welcoming to all staff and the public and respectful of staff differences and preferences.
• Use gender-neutral communication styles and respect everyone's pronouns.
• Attend Inclusion, Diversity, Equity, and Accessibility (IDEA) workshops and training sessions.
• Work with an awareness of surroundings and be vigilant to any possible threat to the safety of staff and the public, or NEBG. Ensure all concerns are reported promptly.
• Comply with provisions of the current Employee Handbook, all published personnel policies and job description requirements.
• Other duties as assigned.

Schedule

The standard work schedule for this position is Sunday-Thursday. However, at times, the technician will need to be flexible with this schedule based on the needs of the event calendar.

Physical Demands / Working Conditions

• Must be able to lift 50 pounds repeatedly.
• Must be able to work indoors and outdoors in all seasonal extremes.
• Must be able to bend, squat, kneel, stand, and walk for extended periods of time.
• Must be able to work with appropriate tools and machinery.
• Must be able to effectively use standard office technology including telephones and computers, and Microsoft Office software including Outlook, Word, and Teams.

Note: Duties described above, other duties and physical demands have been identified as essential functions as required by the Americans with Disabilities Act.

Qualifications

• High School diploma or equivalent
• 2-3 years proven work experience in a maintenance or facility support position
• Experience working with the public, customer service
• Strong work ethic