Maintenance Technician

ABM Industries; Baltimore (MD); On-site; USD 39,000 - 48,000; Full time

Job summary

ABM Industries in Baltimore, MD seeks a Maintenance Lead to troubleshoot, repair, and install HVAC and related equipment, coordinating day-to-day maintenance projects to meet contractual commitments. The role also involves guiding a team and ensuring timely, cost-effective service delivery.

This position requires supervisory experience, strong communication, and the ability to manage workloads, schedules, and paperwork while maintaining high safety and quality standards.

Qualifications

• Must be 18 years of age or older.
• Must possess valid, unexpired driver's license.
• High School Diploma, GED or suitable equivalent is required.
• 1 year HVAC or mechanical technician experience preferred.
• 1 year lead or supervisory experience preferred.

Responsibilities

• Maintain records of technical knowledge regarding equipment and concepts.
• Handle heavy workload of calls.
• Inform customer when arriving at or leaving the job and when planning to return.
• Manage workload and job scheduling.
• Complete all required paperwork promptly and accurately.
• Obtain customer signature on all service reports before work begins on spot jobs when applicable.
• Keep manager informed of customer feedback.
• Communicate effectively and promptly with customers and team.
• Provide technical training and knowledge as needed to client and colleagues.
• Collaborate with multiple departments and company representatives.
• Lead smaller work groups when Supervisor is present.
• Report team performance issues to the Supervisor.

Skills

18+ years

Driver's license

High School Diploma or equivalent

HVAC experience

Lead or supervisory experience

Education

High School Diploma or GED

Job description

Job Description

The Maintenance Lead troubleshoots, repairs, maintains, and installs HVAC and related equipment as assigned, and assumes day-to-day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost-effective manner.

Pay: $28/hr-$35/hr

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Responsibilities

• Maintain records of technical knowledge regarding equipment and concepts
• Handle heavy workload of calls
• Inform customer when arriving at or leaving the job and when planning to return
• Manage workload and job scheduling
• Promptly and accurately complete all required paperwork
• Obtain customer signature on all service reports (before work begins when performing spot jobs)
• Keep manager informed of customer feedback
• Communicate effectively and promptly
• Provide technical training and knowledge as needed to client, customer and team
• Collaborate with and across multiple departments and representatives within the Company
• When the Supervisor is present, the lead worker may also be responsible for directing smaller work groups
• Report team performance issues to the Supervisor

Qualifications

Basic Qualifications:

• Must be 18 years of age or older
• Must possess valid, unexpired driver's license
• High School Diploma, GED or suitable equivalent is required

Preferred Qualifications:

• One (1) year of prior HVAC or mechanical technician experience is preferred
• One (1) year of prior lead or supervisory experience is preferred

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

For more information, visit www.abm.com