Maintenance Technician

Brookfield Asset Management; Alpharetta (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) match

Wellness credits

PTO

Job summary

Maymont Homes is seeking a Maintenance Technician to service a portfolio of single-family rental homes across multiple properties, including Alpharetta and surrounding areas. The role emphasizes safety, resident satisfaction, and asset preservation, with strong emphasis on timely repairs and precise documentation.

Ideal candidates have 3+ years in residential upkeep, solid communication skills, and proficiency with mobile work order systems.

Qualifications

• High school diploma or equivalent required.
• 3+ years of experience in residential maintenance or related field.
• Strong organizational and time-management skills.
• Effective written and verbal communication skills.
• Proficiency in mobile technology and work order systems.

Responsibilities

• Perform preventative, corrective, deferred, and emergency maintenance across assigned properties.
• Diagnose and complete repairs related to HVAC, plumbing, electrical, appliances, and general home systems.
• Complete and document work orders accurately and promptly using company-issued mobile devices.

Skills

Strong organizational and time‑manage

Effective written and verbal comms

Analytical thinking and problem‑solv

Mobile tech and work order systems

Manage multiple priorities

Education

High school diploma or equivalent

Job description

Location

Charleston - 997 Morrison Drive, Suite 402

Business

Our Growth, Your Opportunity

At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry—we are a company that puts people and communities at the heart of everything we do.

As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.

Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.

Job Description

Position: Maintenance Technician

Location: Alpharetta, GA area (on the road)

Position Summary

The Maintenance Technician is responsible for performing repairs, renovations, and ongoing maintenance across a portfolio of single-family rental homes. This position supports property operations by ensuring homes are safe, functional, and well-maintained for residents. The role contributes to resident satisfaction, asset preservation, and operational efficiency. It requires strong technical expertise, effective communication, and the ability to manage multiple priorities in alignment with company objectives.

Essential Job Functions

1. Functional Responsibilities

• Perform preventative, corrective, deferred, and emergency maintenance across assigned properties
• Diagnose and complete repairs related to HVAC, plumbing, electrical, appliances, and general home systems
• Complete and document work orders accurately and promptly using company-issued mobile devices

2. Operational / Departmental Support

• Coordinate with dispatch, vendors, and internal teams to ensure timely service completion
• Maintain inventory of tools and supplies needed for daily maintenance activities
• Support property readiness by assisting with renovations, turns, and quality control checks
• Provide a high level of customer service as the primary field representative
• Promote company values and maintain professionalism in all interactions

3. Compliance & Risk Management

• Ensure adherence to applicable federal, state, and local regulations
• Maintain required documentation and reporting standards
• Identify and elevate compliance or safety risks as appropriate
• Follow OSHA and company safety standards; report unsafe conditions promptly

4. Additional Responsibilities

• Maintain a courteous and professional demeanor with residents, vendors, and colleagues
• Currently does not require on-call or emergency work, but may in the future
• Perform other duties as assigned to support business objectives

Performance Expectations & Key Metrics

• Complete an average of 3-5 work orders per day, depending on work order complexity and market volume
• Maintain 90% or greater completion rate for assigned work orders
• Complete at least 85% of work orders without vendor involvement.
• Maintain repeat visits for the same issue below 5% monthly
• Achieve resident net promoter scores of 8 or higher through resident survey platforms
• Maintain 100% compliance with company safety policies, required certifications, and operational procedures
• Complete required documentation, photos, and work order notes within the same day of service completion
• Maintain inventory, tools, and company equipment in accordance with company standards and audit requirements
• Complete all required training and compliance courses by assigned deadlines

Required Qualifications

Education

• High school diploma or equivalent required

Experience

• 3+ years of experience in residential maintenance or related field

Skills & Competencies

• Strong organizational and time-management skills
• Effective written and verbal communication skills
• Analytical thinking and problem-solving ability
• Proficiency in mobile technology and work order systems
• Ability to manage multiple priorities and meet deadlines

Preferred Qualifications

• Experience in single-family rental or property management environments
• Certifications in HVAC, electrical, or plumbing trades
• Industry certifications or licenses: EPA Certification, HVAC Certification, or equivalent

Physical Requirements

• Ability to perform physical tasks commonly associated with property maintenance and field operations, including but not limited to standing, walking, bending, kneeling, crouching, crawling, and climbing ladders or stairs
• Ability to lift, carry, push, and/or pull materials and equipment of varying weights (up to 50 pounds or more, with or without assistance)
• Ability to use hands and tools to handle, control, or feel objects, tools, or controls, including repetitive motions
• Ability to work in various positions and access confined or elevated spaces as required
• Ability to operate standard maintenance tools, equipment, and mobile technology (e.g., smartphones, tablets)
• Ability to communicate effectively in English, both verbally and in writing, as required for safe and effective job performance
• Sufficient vision (with or without correction) to safely perform job duties, including close, distance, and peripheral vision

Work Environment

• Regular work performed in residential properties, including occupied and vacant homes, construction or renovation sites, and outdoor environments
• Frequent exposure to varying weather conditions, including heat, cold, humidity, and precipitation
• Exposure to dust, odors, noise, chemicals, insects, rodents, and other environmental conditions typical of maintenance, repair, and construction work
• Use of personal protective equipment (PPE) as required
• Work may involve travel between multiple properties within an assigned region
• Interaction with residents, vendors, contractors, and internal team members in a professional manner
• Work is often fast-paced with changing priorities, service requests, and deadlines
• On-call, overtime, or extended hours may be required based on business needs, including evenings and weekends

Why work for Maymont Homes?

Our Mission - We Positively Impact the Lives in the Communities We Serve.

Certified Great Place to Work® - Our people make us who we are. This certification celebrates the values and culture that fuel collaboration, innovation, and care.

Outstanding Benefits

• Backed by Brookfield, our benefits include a 5% 401(k) match, wellness credits that reduce healthcare costs, and up to 160 hours of PTO annually for full-time employees.

Career Growth

With continued expansion planned for Maymont, you’ll find meaningful opportunities to grow your skills, advance your career, and make an impact.

Strong Foundation

As part of Brookfield Asset Management, one of the world’s largest real estate asset managers, we have the stability, resources, and vision to keep growing.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT