Maintenance Tech

McDonald's Restaurants Limited; Norwood (MA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Training opportunities

Job summary

McDonald's is seeking a skilled QSR Maintenance Technician to maintain, troubleshoot, and repair essential kitchen equipment including grills, fryers, and soft-serve machines. The role requires experience with commercial equipment, strong problem-solving, and adherence to safety standards to keep restaurant operations running smoothly.

The candidate should be detail-oriented, mechanically inclined, and able to read technical manuals and schematics.

Qualifications

• Experience as a restaurant equipment technician or related field.
• Strong knowledge of commercial kitchen equipment and troubleshooting.
• Ability to read manuals, schematics and diagrams.

Responsibilities

• Diagnose and repair grills, fryers, ovens, soft-serve machines and refrigeration.
• Perform routine preventive maintenance to reduce downtime.
• Troubleshoot mechanical, electrical, and plumbing issues on equipment.
• Ensure safety standards and regulations are followed during service.
• Keep accurate service records and inventory of parts used.
• Respond promptly to emergency repair calls to minimize disruption.
• Collaborate with staff and management on equipment concerns.
• Provide recommendations for replacement or upgrades when needed.
• Stay updated on new equipment technologies and maintenance practices.
• Complete and maintain required training certifications.

Skills

Mechanical aptitude

Troubleshooting

Safety-conscious

Communication

Tools

HVAC/R tools

Electrical testing meters

Refrigeration tools

Job description

QSR Maintenance Technician

Position Summary:

We are seeking a skilled and reliable Quick Service Restaurant (QSR) Maintenance Technician to join our team. This role involves maintaining, troubleshooting, and repairing essential kitchen equipment, including grills, soft-serve machines, fryers, and other appliances, ensuring they operate efficiently to support daily restaurant operations. The ideal candidate is detail-oriented, mechanically inclined, and experienced in working with commercial kitchen equipment, preferably McDonald’s or a similar QSR.

Key Responsibilities:

• Diagnose and repair various quick-service restaurant equipment such as grills, fryers, soft-serve machines, ovens, and refrigeration systems.

• Perform routine preventive maintenance to minimize downtime and extend the life of equipment.

• Troubleshoot mechanical, electrical, and plumbing issues with equipment and provide effective solutions.

• Ensure compliance with safety standards and regulations when repairing or servicing equipment.

• Maintain accurate service records, including work orders and inventory of parts used.

• Respond promptly to emergency repair calls to minimize disruption to restaurant operations.

• Collaborate with restaurant staff and management to identify and address equipment concerns.

• Provide recommendations for equipment replacement or upgrades when necessary.

• Stay updated on new equipment technologies and maintenance practices.

• Complete and maintain all required training certifications.

Qualifications:

• Proven experience as a restaurant equipment technician or in a related field (HVAC, electrical, or appliance repair preferred).

• Strong knowledge of commercial kitchen equipment, including troubleshooting techniques.

• Familiarity with electrical systems, mechanical systems, and refrigeration principles.

• Ability to read and interpret technical manuals, schematics, and diagrams.

• Excellent problem-solving skills and attention to detail.

• Effective communication skills to explain repair needs and solutions to restaurant staff.

• Ability to work independently and manage time efficiently.

• Valid US driver’s license and reliable transportation

Physical Requirements:

• Ability to lift and carry up to 50 pounds.

• Comfortable working in confined spaces and around hot equipment.

• Ability to stand, crouch, and climb ladders for extended periods.

• Must have open availability.

Preferred Qualifications:

• Certification in HVAC, electrical, or refrigeration repair.

• Experience working with specific brands or models of QSR equipment.

• Familiarity with health and safety regulations in the food service industry.

Compensation and Benefits:

Salary: $80k-$100k per year based on experience.

• Comprehensive health benefits package.

• Paid time off (accrual begins after 6 months.

• Ongoing training and professional development opportunities.

If you’re a hands-on professional with a knack for solving technical challenges and keeping restaurant operations running smoothly, we’d love to have you on our team!

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.