Maintenance Support Manager

Whistle Express Car Wash; Charlotte (NC); On-site; USD 117,000 - 209,000; Full time

Job summary

Whistle Express Car Wash is seeking a Maintenance Support Manager to oversee maintenance operations across multiple markets. You will lead regional technical teams, develop programs and standards, and drive improvements in uptime and cost efficiency.

The role requires strong technical background in car wash systems, exceptional leadership, and proven ability to manage multi-unit operations. This position is based in the Charlotte area with on-site responsibilities.

Qualifications

• 5–7 years of progressive maintenance experience with supervisory responsibilities.
• Strong technical background in car wash systems or similar automated equipment.
• Exceptional communication and leadership skills.
• Proven ability to lead multi-unit technical operations.

Responsibilities

• Lead, develop, and coach Maintenance Supervisors and regional technical teams.
• Create and implement maintenance programs, standards, and best practices.
• Oversee regional budget, parts management, and vendor relationships.
• Review and analyze uptime, repair costs, and maintenance KPIs.
• Identify systemic issues and drive long-term improvement initiatives.
• Partner with Operations, Training, and Safety teams to align on priorities.
• Ensure strong execution of maintenance support for new site openings.
• Provide escalation support for complex or high-impact equipment failures.

Skills

Leadership

Coaching

Data-driven decisions

Strategic thinking

Tools

Car wash systems

Job description

The Maintenance Support Manager oversees maintenance operations across multiple markets, providing leadership to Maintenance Supervisors and ensuring consistent execution of maintenance standards, training, and regional performance outcomesKey ResponsibilitiesLead, develop, and coach Maintenance Supervisors and regional technical teamsCreate and implement maintenance programs, standards, and best practicesOversee regional budget, parts management, and vendor relationshipsReview and analyze uptime, repair costs, and maintenance KPIsIdentify systemic issues and drive long-term improvement initiativesPartner with Operations, Training, and Safety teams to align on prioritiesEnsure strong execution of maintenance support for new site openingsProvide escalation support for complex or high-impact equipment failuresQualifications5–7 years of progressive maintenance experience, including supervisory responsibilitiesStrong technical background in car wash systems or similar automated equipmentExceptional communication and leadership skillsProven ability to lead multi-unit technical operationsSuccess Factors / CompetenciesStrategic thinking & systems-level leadershipData-driven decision-makingTraining, coaching, and team developmentAbility to influence cross-functional partnersBase Pay Range$117,000.00 - $208,900.00