Maintenance Supervisor | The Lex

Pillar Properties; Tacoma (WA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Maintenance Supervisor to lead a dedicated team at a premier property in Tacoma. This role is essential for maintaining high standards through preventative maintenance and exceptional service. You'll have the opportunity to develop your skills in a supportive environment that values long-term investment in its employees. With a focus on quality and a commitment to fostering a family-like atmosphere, this position offers a chance to make a significant impact in the community while enjoying competitive compensation and a range of benefits. Join a company that prioritizes both professional growth and employee well-being.

Benefits

Paid Time Off

401(k) with Company Match

Comprehensive Medical, Dental, and Vision

Fitness Reimbursement

Tuition Reimbursement

Housing Discount

Cellphone Allowance

Company-paid EAP

Paid Designations

Opportunities for Advancement

Qualifications

• 3+ years of related work experience or equivalent education.
• Ability to obtain EPA certification within 90 days of hire.

Responsibilities

• Lead on-site maintenance staff and diagnose repairs in HVAC, plumbing, and electrical.
• Conduct daily inspections for maintenance issues and document them.
• Manage budgets and ensure timely repairs to vacant apartments.

Skills

HVAC

Electrical Systems

Plumbing

Carpentry

Preventative Maintenance

Customer Service

Project Management

Communication Skills

Education

High School Diploma or GED

Electrical or Plumbing Certification

Tools

Microsoft Office 365

R&M Systems

Job description

Pillar Properties has an exciting opportunity available for a Maintenance Supervisor to join our team at our beautiful property, The Lex, located in Tacoma, WA!

The Maintenance Supervisor is critical to our success and assists in all maintenance aspects of their property. We develop high-quality buildings on our terms. Our maintenance team makes the difference using a strategy focused on long-term investments, through preventative maintenance and exceptional service. We provide our maintenance teams the resources and support to be empowered to make the right decision at every turn. This includes appropriate physical plant budgets and opportunities to foster and grow your skill sets.

Who We Are

Pillar Properties is a privately-owned family property developer, owner, and operator with a proud history of success. Our approach is unwaveringly human, treating every relationship like family. Pillar Properties is a remarkable place to build your career.

We are on the list of Seattle Business Magazine's Washington's 100 Best Companies to Work For AND the Puget Sound Business Journal roster of Washington's Best Workplaces (2018, 2019, 2020, 2021, 2022, 2023).

We develop high-quality buildings on our terms. Our maintenance team makes the difference using a strategy focused on long-term investments, through preventative maintenance and exceptional service. We provide our maintenance teams the resources and support to be empowered to make the right decision at every turn. This includes appropriate physical plant budgets and opportunities to foster and grow your skill sets.

Compensation

• Actual pay rate within stated pay range is determined based on relevant factors in compliance with state and local wage laws.
• Renewal and Quarterly/Yearly Bonus earning potential based on property and team performance

What You’ll Do

• Lead the on-site maintenance staff and participate in the diagnosis of problems and repairs in areas such as HVAC, electrical, plumbing, pool, carpentry, dry wall, exterior structural, and appliance
• Maintain all apartments and common areas with preventative maintenance as the standard
• Conduct a daily inspection of both the interior and exterior of the community for any maintenance issues and document them in the appropriate log
• Ensure all repairs and improvements are made to vacant apartments in a timely manner
• Responsible for all in-house plumbing systems (e.g., sinks, toilets, bathtubs, hot water tanks, etc.)
• Responsible for minor electrical work within units and common areas (e.g., light switches, wall outlets, garbage disposals, fixtures, exhaust fans, make up air units, etc.)
• Manage the regularly scheduled paint touch up program for the entire community
• Responsible for the painting of apartments and the majority of common areas
• Inspect apartments when notice to vacate is given for any necessary work
• Maintain a daily log of hot water temperatures
• Conduct monthly, quarterly, semi-annual, and annual testing and maintenance to community equipment as appropriate
• Assist with training and development of safety procedures and hazardous communications
• Complete all written work orders assigned in a timely manner
• Ensure all vehicles are maintained in safe and good running condition and document as required
• Respond to all community emergencies as requested
• Play an active role in the monthly safety meetings and act as chair
• Develop operating income/expense budgets and capital budgets which reflect the owner's objectives for operations at the property
• Familiarize and implement company approved technologies, systems, and procedures related to the property and building management
• Plan, organize, schedule, and check performance of maintenance programs
• Identify, plan, and effectively use authorized maintenance resources within budgetary guidelines for requisitioning special tools and rental equipment
• Require prompt reporting and repair of property and building assets
• Provide sufficient time on training schedules for performance of preventative maintenance on assigned properties and building assets according to maintenance policies, techniques, and practices
• Utilize appropriate measurement and diagnostic equipment for troubleshooting to minimize disassembly and the unnecessary installation of new repair parts and waste of serviceable parts
• Develop and maintain a high degree of maintenance discipline including prevention of equipment abuse. Take appropriate action in instances of abuse
• Ensure personnel are properly trained and licensed, if necessary, for the equipment they operate and the work to be performed.
• Ensure that team training stresses procedures conducive to good preventative maintenance practices, proper operation, and safe handling of equipment
• Maintain maintenance records on each equipment item
• Be thoroughly familiar with inventory and maintain an adequate stock
• Plan and schedule to check that current preventative maintenance services are in accordance with manufacturer MIM's
• Travel as assigned between local properties, if applicable
• Other duties as assigned

What You Bring

• High school diploma or general education degree (GED) required
• At least three (3) years of related work experience, or equivalent combination of education and work experience preferred
• Must be able to obtain an EPA certification within 90 days of hire (if applicable)
• Must be at least 18 years of age
• Electrical, boiler, plumbing, engineering, or related certification is preferred
• Intermediate knowledge of Microsoft Office 365
• Strong knowledge of industry R&M systems (online work order systems)
• Ability to effectively communicate in both verbal and written form with residents, employees, and vendors
• Proven ability to manage and work successfully with vendors to complete maintenance projects as needed
• Strong knowledge of alarms and emergency systems or the ability to be trained
• Working knowledge of electrical & plumbing systems, floor care, HVAC, suppression/irrigation systems, appliances, and elevator mechanics
• Working knowledge of budgets
• Strong prep and painting abilities
• Basic vehicle inspection abilities and minimal vehicle maintenance knowledge
• Must be able to maintain reports, logs, and file systems as well as meet required deadlines
• Results-driven focus and approach
• Strong customer service skills
• Self-starting personality that can work well with limited direction
• Strong project management skills; results-driven focus and approach
• Adaptable with ability to manage multiple priorities and meet deadlines
• Demonstrates intellectual curiosity; seeks new approaches and challenges that contribute to success at both an individual and team level
• Strong sense of integrity and ethics
• Comfortable in an entrepreneurial culture that places a premium on performance

Physical Requirements
This role involves frequent standing, walking, lifting (up to 90 lbs.), pushing/pulling, and other physical activities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer

• Industry-leading base pay plus monthly and discretionary annual performance bonuses.
• Paid time off – 9 holidays, 15 vacation days
  • 5 personal days (eligible employees)
• Company-paid Employee Assistance Program (EAP)
• Comprehensive medical, dental and vision, flexible spending accounts, as well as life insurance benefits (eligible employees)
• 401(k) with company match and immediate vesting!
• 30-40% housing discount at any Pillar Properties community
• Company-paid short & long-term disability insurance
• Fitness reimbursement, pet insurance discounts, advanced pay, & tuition reimbursement
• Cellphone allowance for eligible positions
• Paid Designations and company-sponsored training
• Opportunities for advancement and a focus on promoting from within

We are a cutting-edge company with high standards for quality. We believe that the next innovative move by Pillar can come from anywhere in the company. All voices contribute to our internal mantra of being Quietly Awesome and that drives us to Build Something Remarkable in all aspects of our business.

If you are seeking deeper connections within the industry and are passionate about helping us operate the best apartment homes in the Puget Sound area, we want to talk to you!

Drug testing and background checks are an employment requirement.

Pillar Properties is an Equal Opportunity Employer.

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