Maintenance Supervisor, Multifamily

Cushman & Wakefield; Farmers Branch (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Maintenance Supervisor for their multifamily properties. In this role, you'll ensure quality move-in processes and resident satisfaction by providing timely service and personal attention. Your expertise in plumbing, HVAC, and customer service will be key in maintaining a safe and clean environment. This position offers a dynamic work environment where you can make a real impact on residents' lives and contribute to a superior customer experience. If you're passionate about maintenance and service excellence, this is the opportunity for you!

Qualifications

• 3+ years of experience in maintenance roles.
• EPA 608 Type II or CPO certification required.

Responsibilities

• Prepare market-ready apartments and complete resident service requests.
• Maintain grounds and perform on-call emergency procedures.

Skills

Plumbing

HVAC

Carpentry

Electrical

Customer Service

Education

High School Diploma

Vocational Training

Tools

Cleaning Equipment

Job description

Join to apply for the Maintenance Supervisor, Multifamily role at Cushman & Wakefield

Job Title

Maintenance Supervisor, Multifamily

Job Description Summary

The Maintenance Supervisor provides maintenance support and is accountable for delivering on our commitments to our residents. This includes ensuring quality move-in processes, resident satisfaction, timely service, and personal attention to residents.

The Maintenance Supervisor responds to resident service requests and plays a key role in helping Cushman & Wakefield deliver superior customer service.

Essential Job Duties

1. Prepare all market-ready apartments, including painting, carpet cleaning/repair, general repairs, and housekeeping.
2. Complete resident service requests promptly.
3. Possess knowledge of maintenance functions such as plumbing, pool maintenance, HVAC, carpentry, appliances, electrical, painting, caulking, snow removal, scheduling, and life safety.
4. Maintain grounds, pools/hot tubs, common areas, and dog parks, ensuring they are clean and safe.
5. Perform on-call emergency procedures as needed.
6. Report maintenance issues affecting budget, safety, property damages, or common areas to the manager.
7. Schedule and perform preventative maintenance, keeping records of activities.
8. Be knowledgeable of housing laws, codes, policies, and systems related to maintenance.
9. Attend training programs as required.
10. Provide excellent customer service and maintain professionalism.

Competencies

1. Ability to work any shift from Sunday to Saturday.
2. Knowledge of safe use of cleaning agents and equipment.
3. Basic math skills including addition, subtraction, multiplication, and division.
4. Ability to interpret data and prepare graphs.
5. Valid Driver's License required.
6. Certifications: CPO (if required), EPA 608 Type II minimum.
7. Follow safety policies and procedures.

Education & Experience

• High School Diploma, GED, or vocational training.
• At least 3 years of related experience.
• EPA 608 Type II or CPO certification required.

Work Environment

Work is performed in a professional office environment with travel between properties, often in varying weather conditions.

Physical Demands

Must be able to stand, walk, ascend/descend stairs, and lift objects up to 100 pounds as needed. Travel up to 10% may be required.

Other Duties

This description is not exhaustive; additional duties may be assigned.

Cushman & Wakefield is an Equal Opportunity Employer. For accommodations under the ADA, contact the provided phone number or email.