Job Description
Company: Campus Advantage
Location: Muse Omaha
Position Title: Maintenance Supervisor I
Position Type: Full-time / Hourly
Location: On-site
The Maintenance Supervisor I is responsible for all maintenance operations of the property. This includes service requests, preventative maintenance, personnel management, vendor relationships, compliance with safety standards, and delivering exceptional customer service.
DUTIES AND RESPONSIBILITIES:
- Inspect property regularly to identify problems and necessary maintenance, minimize liability concerns, and ensure excellent curb appeal.
- Assist the Property Manager in managing an excellent customer service experience for clients, vendors, and employees.
- Prioritize, assign, and monitor service requests to the maintenance team to ensure timely completion. Assist in completing service requests as necessary.
- Lead, supervise, and train new maintenance team members, including performance management and team development.
- Maintain and conduct a preventative maintenance program to extend asset life and minimize future repairs.
- Coordinate daily cleaning and maintenance activities, following up to ensure completion.
- Maintain all inventory and equipment, ensuring proper storage while adhering to budget guidelines.
- Keep a well-organized and properly stocked maintenance shop, following safety standards and OSHA guidelines.
- Schedule and direct workers in maintenance/repairs related to turn events within budget. Supervise vendors and contractors throughout the turn process.
- Comply with all health and safety regulations on site.
- Conduct scheduled safety inspections.
- Establish strategies to meet workload demands on time.
- Possess basic knowledge of local and state codes for permits, sign ordinances, and pool regulations (if applicable).
- Participate in on-call emergency rotation.
- Assist with interviewing, selecting, and training employees.
- Perform other duties as assigned.
ESSENTIAL SKILLS:
- Strong organizational and leadership skills.
- Great attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and meet tight deadlines.
- Computer literate, with skills in email, MS Office, and related tools.
- Effective time management skills.
- Strong decision-making and problem-solving skills.
QUALIFICATIONS:
- High school diploma or equivalent required.
- 1-2+ years of maintenance supervisory experience required; experience in student housing/multifamily industry is highly preferred.
- HVAC certification, including EPA certification.
COMPETENCIES:
- Knowledge of EEO policies; respect and sensitivity for cultural diversity; promote a harassment-free environment; build a diverse workforce.
- Ethics: Treats people with respect; keeps commitments; inspires trust; works with integrity; upholds organizational values.
- Cost Consciousness: Works within budget; implements cost-saving measures; contributes to profits; conserves resources.
- Delegation: Assigns work appropriately; gives authority; monitors activities; recognizes results.
- Dependability: Follows instructions; takes responsibility; completes tasks on time or communicates delays.
- Leadership: Exhibits confidence; motivates others; influences positively; accepts feedback; recognizes others.
- Managing People: Involves staff in planning; provides feedback; develops skills; fosters quality; improves processes.
- Project Management: Develops and coordinates projects; communicates progress; completes on time and budget.
- Safety and Security: Follows safety procedures; reports unsafe conditions; uses equipment properly.
- Teamwork: Balances responsibilities; values others' views; contributes to team spirit; supports team goals.
Compensation and Benefits: Offers competitive pay, bonus opportunities, and growth prospects. Benefits include medical, dental, vision, 401K match, HSA, FSA, paid time off, parental leave, sick leave, summer hours, team events, employee assistance, volunteer leave, onboarding programs, leadership workshops, and more.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Stand, walk, and use hands frequently.
- Climb, balance, bend, kneel, or crawl as needed.
- Talk and hear regularly.
- Occasionally work near moving parts, high places, fumes, or chemicals.
- Work outdoors frequently; lift/move over 50 pounds occasionally.
About Campus Advantage
Campus Advantage is a real estate investment management firm focused on equitable properties across Austin. Since 2003, we strive to deliver superior living experiences through successful communities, providing rewarding living, learning, and career opportunities. We are an equal opportunity employer, considering all qualified applicants without regard to protected characteristics.