Maintenance Supervisor

The NRP Group LLC; Washington (District of Columbia); On-site; USD 38,572 - 44,083; Full time

Benefits offered by this job

Commission and bonus opportunities

Paid vacation and sick leave

Medical/Dental/Vision/Life insurance

401(k) match

Training and growth opportunities

Job summary

The NRP Group LLC is seeking a Maintenance Supervisor in Washington, DC, to oversee all maintenance services for the property. This role requires excellent management skills and a strong commitment to customer service.

Responsibilities include coordinating maintenance tasks, ensuring safety compliance, and managing budgets effectively. The ideal candidate will have a background in property maintenance and the ability to lead a team.

Benefits include commissions, paid leave, and several insurance options.

Qualifications

• Experience in a supervisory role in property management or maintenance.
• Strong knowledge of HVAC, plumbing, and electrical systems.
• Ability to manage and train a team effectively.

Responsibilities

• Oversee and coordinate all maintenance activities at the property.
• Ensure excellent customer service from maintenance staff.
• Conduct safety meetings and training sessions.
• Manage maintenance budgets and inventory.

Skills

Customer service

Preventative maintenance

Team leadership

Budget management

Education

High school diploma or equivalent

Tools

Maintenance software

Safety equipment

Job description

Position Overview

Maintenance Supervisor – Washington, DC (property Emblem). Salary range: $28/hr to $32/hr depending on experience.

Benefits

• Commission and bonus opportunities
• Paid vacation and sick leave
• 11 paid holidays
• Paid maternity & parental bonding leave
• Short & long term disability
• Medical/Dental/Vision/Life insurance
• 401(k) match
• Training, certification, & growth opportunities
• Employee referral & recognition programs

Essential Functions

Maintenance Services

• Direct and oversee all aspects of maintenance of the community Schedule and perform preventative maintenance, inspections, nighttime lighting audits, and janitorial services
• Maintain accurate records for all required reporting and record keeping outlined by NRP policy
• Walk the property daily to uphold curb appeal and monitor safety issue
• Schedule and coordinate apartment turns, including assistance with resident move out and apartment renovations
• Follow expense guidelines, monitor operating expenses, and make recommendations for cost saving strategies for the community
• Manage inventory and storage area, purchasing adequate maintenance materials for service requests and apartment turns, keeping an accurate log of supplies
• Communicate and advise Community Manager on recommendations for capital improvements and maintenance requirements for annual budget
• Coordinate all contracted services. Solicit and analyze bids, assess work once completed, and track invoices to guarantee timely payment
• Complete all service requests and apartment turnovers in line with NRP policy and procedure
• Supervise use of property golf carts and all other major tools and equipment when applicable
• Notify Community Managers with solutions for any safety or liability concerns as well as preventative maintenance needs
• Conduct and document monthly safety meetings including procedures, training, safety equipment, MSDA and use of equipment
• Perform other duties as required

Customer Service

• Complete service requests from residents and team members in a timely fashion, in accordance with company policy
• Ensure excellent customer service with courteous and professional attitude toward all customers and team members
• Audit key tracking system daily and weekly
• Participate in after-hours emergency requests and ensure property staff coverage 24 hours a day, 7 days a week
• May occasionally be required to assist at other properties
• Run errands to support the property as necessary

Personal Development

• Support and assist Community Manager and Recruiting Department with new hire selection
• Train, coach, and mentor team members, ensuring appropriate training is received
• Create a team environment: hold weekly team meetings; manage by goals, open communication
• Generate work and on-call schedule for service employees
• Provide ongoing feedback to team members. Evaluate team members through scheduled formal written performance reviews. Take corrective action as necessary according to company policy.
• Provide recommendations for compensation adjustments, promotions, and terminations

Equal Employment Opportunity

The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.