Maintenance Supervisor

NRP Investments LLC; Beech Grove (IN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Commission and bonus opportunities

Paid vacation and sick leave

11 paid holidays

Paid maternity & parental bonding leave

Short & long term disability

Medical/Dental/Vision/Life Insurance

401(k) Match

Training, certification, & growth opportunities

Employee referral & recognition programs

Job summary

NRP Investments LLC is looking for a dedicated maintenance manager to oversee community upkeep and ensure safety and satisfaction for all residents. This role involves direct responsibility for service requests, preventive maintenance, and managing contracted services.

The ideal candidate must demonstrate strong leadership skills, the ability to train and mentor a team, and a commitment to excellent customer service. Join a company recognized as a Top Workplace and promote a culture of growth!

Responsibilities

• Direct and oversee all aspects of maintenance of the community.
• Schedule and perform preventative maintenance, inspections, and janitorial services.
• Maintain accurate records for reporting and record keeping.
• Walk the property daily to uphold curb appeal and monitor safety issues.
• Schedule and coordinate apartment turns and renovations.
• Follow expense guidelines and make recommendations for cost saving strategies.
• Manage inventory and stores for maintenance materials.
• Advise Community Manager on recommendations for capital improvements.
• Coordinate all contracted services and assess completed work.
• Complete all service requests and ensure compliance with company policy.
• Ensure excellent customer service with a professional attitude toward all customers.

Job description

Come join NRP’s A+ team! We’ve been recognized as a “Top Workplace” because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career.

Benefits

• Commission and bonus opportunities
• Paid vacation and sick leave
• 11 paid holidays
• Paid maternity & parental bonding leave
• Short & long term disability
• Medical/Dental/Vision/Life Insurance
• 401(k) Match
• Training, certification, & growth opportunities
• Employee referral & recognition programs

Responsibilities

• Direct and oversee all aspects of maintenance of the community
• Schedule and perform preventative maintenance, inspections, nighttime lighting audits, and janitorial services
• Maintain accurate records for all required reporting and record keeping outlined by NRP policy
• Walk the property daily to uphold curb appeal and monitor safety issues
• Schedule and coordinate apartment turns, including assistance with resident move out and apartment renovations
• Follow expense guidelines, monitor operating expenses, and make recommendations for cost saving strategies for the community
• Manage inventory and storage area, purchasing adequate maintenance materials for service requests and apartment turns, keeping an accurate log of supplies
• Communicate and advise the Community Manager on recommendations for capital improvements and maintenance requirements for the annual budget
• Coordinate all contracted services, solicit and analyze bids, assess work once completed, and track invoices to guarantee timely payment
• Complete all service requests and apartment turnovers in line with NRP policy and procedure
• Supervise use of property golf carts and all other major tools and equipment when applicable
• Notify Community Manager with solutions for any safety or liability concerns as well as preventative maintenance needs
• Conduct and document monthly safety meetings including procedures, training, safety equipment, MSDA, and use of equipment
• Perform other duties as required
• Complete service requests from residents and team members in a timely fashion, in accordance with company policy
• Ensure excellent customer service with courteous and professional attitude toward all customers and team members
• Audit key tracking system daily and weekly
• Participate in after-hours emergency requests and ensure property staff coverage 24 hours a day, 7 days a week
• May occasionally be required to assist at other properties
• Run errands to support the property as necessary
• Support and assist Community Manager and Recruiting Department with new hire selection
• Train, coach, and mentor team members, ensuring appropriate training is received
• Create a team environment: hold weekly team meetings, manage by goals, open communication
• Generate work and on-call schedule for service employees
• Provide ongoing feedback to team members
• Evaluate team members through scheduled formal written performance reviews
• Take corrective action as necessary according to company policy
• Provide recommendations for compensation adjustments, promotions, and terminations

The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.