Maintenance Supervisor

Artcraft Management Inc.; Suffolk (VA); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Competitive hourly pay

Medical, dental, and vision benefits

Paid time off and holidays

401(k)

Ongoing training and career advance

Job summary

Artcraft Management is seeking a Maintenance Lead Technician to oversee day-to-day maintenance for our community, lead a small team, and ensure resident satisfaction. The role emphasizes hands-on problem solving, preventive maintenance, and coordinating turns to prepare homes for new residents.

The ideal candidate has 3+ years in property maintenance, strong HVAC and electrical skills, and excellent customer service. Virginia driver’s license and EPA certification are preferred.

Qualifications

• 3+ years of apartment or building maintenance experience.
• Leadership or supervisory experience preferred.
• EPA certification preferred.
• Valid Virginia driver's license.
• Excellent customer service and communication skills.
• Ability to lift up to 50 pounds and work both indoors and outdoors.

Responsibilities

• Lead the day-to-day maintenance operations for the community.
• Complete service requests and ensure excellent resident service.
• Coordinate apartment turns to prepare homes for new residents.
• Perform preventive maintenance to keep the property operating efficiently.
• Troubleshoot and repair HVAC systems, appliances, plumbing, electrical, carpentry, and other building systems.
• Supervise and mentor the maintenance team.
• Maintain inventory and work with vendors when needed.
• Help maintain beautiful grounds and common areas.
• Participate in an on-call rotation for emergency maintenance.

Skills

HVAC systems

Leadership

Customer service

Communication

Maintenance supervision

Education

EPA certification

Virginia Driver's License

Job description

Are you an experienced apartment maintenance professional who enjoys solving problems, leading a team, and taking pride in a well-maintained community?

Artcraft Management is looking for aMaintenance Lead Technician who is hands-on, organized, and committed to providing exceptional service to our residents. If you enjoy a variety of work, have strong HVAC and maintenance skills, and want to work for a company that values its employees, we'd love to meet you.

What You'll Do

• Lead the day-to-day maintenance operations for the community.
• Complete service requests and ensure excellent resident service.
• Coordinate apartment turns to prepare homes for new residents.
• Perform preventive maintenance to keep the property operating efficiently.
• Troubleshoot and repair HVAC systems, appliances, plumbing, electrical, carpentry, and other building systems.
• Supervise and mentor the maintenance team.
• Maintain inventory and work with vendors when needed.
• Help maintain beautiful grounds and common areas.
• Participate in an on-call rotation for emergency maintenance.

What We're Looking For

• 3+ years of apartment or building maintenance experience.
• Leadership or supervisory experience preferred.
• Strong knowledge of HVAC, plumbing, electrical, appliances, and general repairs.
• EPA certification preferred.
• Valid Virginia driver's license.
• Excellent customer service and communication skills.
• Ability to lift up to 50 pounds and work both indoors and outdoors.

Why Join Artcraft Management?

At Artcraft Management, we believe our people make the difference. We offer a supportive team environment where your experience is respected, your ideas are valued, and your work has a direct impact on our residents and communities.

We offer:

• Competitive hourly pay
• Medical, dental, and vision benefits
• Paid time off and holidays
• 401(k)
• Ongoing training and career advancement opportunities
• Stable, locally owned property management company
• A team that values integrity, accountability, and service

If you're ready to join a company where your skills matter and your career can grow, we'd love to hear from you.

Qualifications

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
• Certificates, licenses and registrations required: Possession of valid Virginia Driver's License and proof of insurance. Running maintenance errands is an essential function of this position.

Other skills required

• Technical training in one or more trades, or a minimum of 2 to 3 years of maintenance experience.
• Must possess a basic knowledge of, and the ability to supervise others and have an understanding of the principles and procedures of building maintenance.
• Must be able to work well with others (other employees, residents, and vendors).
• This is a position with profit/loss responsibility.
• Must have a general knowledge of maintenance and must be familiar with the interrelationship of maintenance, marketing, and management.
• Position requires a high degree of energy and human relations skills.
• This is a combination work/supervisor's position.
• Must be an excellent communicator and motivator. Requires personal contact, proper conduct, and a high level of competence and efficiency.
• This position involves overtime, holiday and weekend work, ownership of hand tools, and handling on-call emergencies, The capacity to perform sustained manual labor, work in inclement weather and climbing ladders and working on roofs is also required.