Maintenance Lead

Artcraft-Mangement-; Richmond (VA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

Paid time off

401(k)

Career advancement

Job summary

Artcraft Management is seeking an experienced Maintenance Lead Technician who leads the daily maintenance operations, mentors a team, and ensures exceptional service to residents. The role requires strong HVAC and trade skills, plus the ability to manage turns, preventive maintenance, and vendor relations.

Ideal candidates have 3+ years in maintenance, a Virginia driver’s license, and strong communication. The position offers a competitive hourly rate with benefits and opportunities for growth.

Qualifications

• 3+ years of apartment or building maintenance experience.
• Strong knowledge of HVAC, plumbing, electrical, appliances, and general repairs.
• Excellent customer service and communication skills.
• Ability to lift up to 50 pounds and work indoors/outdoors.
• EPA certification preferred.

Responsibilities

• Lead the day-to-day maintenance operations for the community.
• Complete service requests and ensure resident service.
• Coordinate apartment turns for new residents.
• Perform preventive maintenance to keep the property efficient.
• Troubleshoot and repair HVAC, plumbing, electrical, appliances, and carpentry.
• Supervise and mentor the maintenance team.
• Maintain inventory and work with vendors when needed.
• Help maintain grounds and common areas.
• Participate in an on-call rotation for emergencies.

Skills

Leadership

HVAC knowledge

Electrical knowledge

Plumbing knowledge

Customer service

Communication skills

Education

High school diploma or GED

EPA certification (preferred)

Virginia Driver’s License

Tools

HVAC equipment

Electrical tools

Plumbing tools

Job description

Are you an experienced apartment maintenance professional who enjoys solving problems, leading a team, and taking pride in a well-maintained community?Artcraft Management is looking for a Maintenance Lead Technician who is hands-on, organized, and committed to providing exceptional service to our residents. If you enjoy a variety of work, have strong HVAC and maintenance skills, and want to work for a company that values its employees, we'd love to meet you.What You'll DoLead the day-to-day maintenance operations for the community.Complete service requests and ensure excellent resident service.Coordinate apartment turns to prepare homes for new residents.Perform preventive maintenance to keep the property operating efficiently.Troubleshoot and repair HVAC systems, appliances, plumbing, electrical, carpentry, and other building systems.Supervise and mentor the maintenance team.Maintain inventory and work with vendors when needed.Help maintain beautiful grounds and common areas.Participate in an on-call rotation for emergency maintenance.What We're Looking For3+ years of apartment or building maintenance experience.Leadership or supervisory experience preferred.Strong knowledge of HVAC, plumbing, electrical, appliances, and general repairs.EPA certification preferred.Valid Virginia driver's license.Excellent customer service and communication skills.Ability to lift up to 50 pounds and work both indoors and outdoors.Why Join Artcraft Management?At Artcraft Management, we believe our people make the difference. We offer a supportive team environment where your experience is respected, your ideas are valued, and your work has a direct impact on our residents and communities.Benefits:Competitive hourly payMedical, dental, and vision benefitsPaid time off and holidays401(k)Ongoing training and career advancement opportunitiesStable, locally owned property management companyA team that values integrity, accountability, and serviceIf you're ready to join a company where your skills matter and your career can grow, we'd love to hear from you.QualificationsHigh school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.Certificates, licenses and registrations required: Possession of valid Virginia Driver’s License and proof of insurance. Running maintenance errands is an essential function of this position.Computer skills required: Microsoft Office Suite; Payroll Systems; Project Management SoftwareOther skills required:Technical training in one or more trades, or a minimum of 2 to 3 years of maintenance experience.Must possess a basic knowledge of, and the ability to supervise others and have an understanding of the principles and procedures of building maintenance.Must be able to work well with others (other employees, residents, and vendors).This is a position with profit/loss responsibility.Must have a general knowledge of maintenance and must be familiar with the interrelationship of maintenance, marketing, and management.Position requires a high degree of energy and human relations skills.This is a combination work/supervisor’s position.Must be an excellent communicator and motivator. Requires personal contact, proper conduct, and a high level of competence and efficiency.This position involves overtime, holiday and weekend work, ownership of hand tools, and handling on-call emergencies, The capacity to perform sustained manual labor, work in inclement weather and climbing ladders and working on roofs is also required.