Maintenance Supervisor

GOEBEL FIXTURE COMPANY; Norcross (GA); On-site; USD 45,000 - 51,000; Full time

Benefits offered by this job

Competitive pay

Paid time off and holidays

Medical, Dental, Vision coverage

Job summary

Carter-Haston is seeking a Maintenance Manager to oversee daily maintenance operations at our community in Norcross, GA. You will mentor Service Technicians and Grounds Keepers and ensure timely handling of service requests.

Responsibilities include coordinating 24/7 emergency coverage, scheduling, and supervising external contractors, while maintaining the 5 Basic Standards. Strong leadership and HVAC/EPA certification are desired.

Qualifications

• One to three years experience in Multi-family Property Management Maintenance or related field.
• HVAC/EPA Certification is required or preferred.
• Pool Certification is preferred or willingness to obtain.
• CAMT Certification preferred or willingness to obtain upon employment.
• Proficiency with industry software systems; Onesite preferred.
• Proficiency with hand and power tools, drywall/appliance/plumbing repair.
• Strong leadership and team management skills; ability to train team members.

Responsibilities

• Manage day-to-day maintenance operations for assigned community and mentor technicians.
• Process and schedule service requests within 24-hour policies; communicate action plans to residents.
• Coordinate Maintenance personnel for 24/7 on-call emergency coverage.
• Coordinate services such as trash, extermination, painting, and carpet cleaning/replacement.
• Implement emergency procedures with Community Manager.
• Update make-ready board and ensure vacant units are market-ready.
• Perform preventative maintenance and recruit/train staff as needed.
• Conduct daily property walks and maintain Carter-Haston 5 Basic Standards.
• Oversee performance and corrective actions for team members.
• Schedule and inspect work by contractors/vendors.
• Control expenditures and stay within budget.
• Fill in as Assistant Service Manager, Service Technician, Groundskeeper, or Housekeeper.

Skills

Leadership

Team management

Communication

Education

HVAC/EPA Certification

CAMT Certification

Pool Certification

Tools

OneSite

Job description

• Base Pay $33.00 - $37.00 / Hour
• Other Compensation Additional bonus opportunities
• Job Category Maintenance, Onsite
• Employee Type Full Time

Description

Employment Philosophy

Carter-Haston places the highest emphasis on our culture of taking care of people. Our culture begins with a commitment to care for each other and is the foundation for developing positive relationships. We believe our success has been built upon our responsiveness to these relationships and our ability to act upon them with integrity. To help guide us towards this goal, all members of Carter-Haston team follow a management approach rooted in the core principles of the 5 Basics and 5 Ps, ensuring excellence in property management.

The 5 Basics

• Community Appearance
• Intentional Presentation
• Exceptional Homes
• Resident Satisfaction

The 5 Ps

• Personality
• Purpose
• Passion
• Preparation

Carter-Haston is an Equal Opportunity Employer and a Drug Free Workplace and complies with ADA regulations as applicable.

Responsibilities

• Responsible for managing the day-to-day maintenance operations of your assigned community and serving as a mentor to Service Technicians and Grounds Keepers
• Process and schedule service requests to remain in compliance with 24-hour policies; initiate follow up procedures for service requests and communicate action plan to resident for service requests not able to be completed within 24-hours; and obtain and document feedback regarding maintenance performed
• Schedule and coordinate Maintenance personnel availability to ensure 24/7 coverage for the community’s emergency on-call services
• Coordinate services such as trash collection, extermination, painting, and carpet cleaning/replacement, and others as needed
• Implement emergency procedures in conjuncture with Community Manager
• Update make ready board and Onesite daily. Ensure all vacant units are market-ready for occupancy and comply with company standards.
• Perform preventative maintenance
• Assist with recruiting, interviewing, hiring, and training individuals for an effective service and grounds staff
• Conduct daily property walks and remove litter, debris, and pet waste; Complete monthly property walk with Community Manager to maintain Carter-Haston's 5 Basic Standards
• Responsible for snow/ice removal of community including walkways, sidewalks, and parking lots
• Assess service team member’s performance to gauge effectiveness and adherence to company policies and procedures; develop corrective action or performance improvement plans as needed
• Schedule and inspect work performed by outside contractors/vendors
• Control expenditures, maintain shop inventory and supply levels, and stay within the parameters set forth in the approved annual budget in conjuncture with Community Manager
• Fill in as Assistant Service Manager, Service Technician, Groundskeeper, or Housekeeper should the need arise

Requirements

Qualifications

• One to three years experience in Multi-family Property Management Maintenance or related field
• HVAC/EPA Certification
• P ool Certification
• CAMT Certification Preferred or willingness to obtain upon employment
• Proficiency with industry software systems; Onesite preferred
• Proficiency with various hand and power tools, drywall/appliance/plumbing repair
• Strong leadership and team management skills and ability to train team members of all positions; promote time management and ability to meet deadlines amongst team members
• Exceptional oral and written communication skills
• Ability to work a flexible schedule including on-call and after hour emergency rotations as well as weekends when needed

Summary

Benefits Overview

Carter-Haston believes our employees are our most valuable asset and are essential to our continued success. This is why we proudly offer a comprehensive and valuable benefits package designed to fit the needs of our employees and their families.

We offer eligible associates the following:

• Competitive Compensation
• Paid Vacation, Sick Days, Holidays and Floating Holiday
• Medical, Dental, Vision and Disability Coverage