Maintenance Supervisor

Pantzer LLC; Marlborough (MA); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with match

PTO 17 days + holidays

Housing discount

Job summary

Pantzer LLC is seeking a Maintenance Supervisor for The Point at Green District in Marlborough, MA. The role oversees the onsite maintenance team, coordinates with the property manager, and ensures timely, high-quality service to residents.

Candidates should have 1–3 years of leadership experience, HVAC know‑how, and strong English communication. The position is onsite with a schedule Monday–Friday, with on‑call requirements and potential overtime in emergencies.

Qualifications

• Minimum 1–3 years of leadership experience as Maintenance Supervisor.
• HVAC experience and certification or willingness to obtain.
• Proven experience managing staff and multiple projects.
• Ability to read and communicate effectively in English, both verbally and in writing.

Responsibilities

• Overseeing onsite maintenance team.
• Collaborating with Property Manager and onsite management.
• Providing training to maintenance staff.
• Responding to service requests promptly and maintaining quality standards.
• Ensuring compliance with codes and safety protocols.
• Managing inventory, parts, and supplies.
• Handling plumbing, electrical, HVAC repairs as needed.
• Overseeing apartment turnover and inspections.
• Building relationships with vendors to meet budgets.
• Coordinating 24/7 emergency coverage.

Skills

Leadership

HVAC knowledge

English communication

Driver's license

MS Office

Tools

Microsoft Office

Job description

Maintenance Supervisor - The Point at Green District

Location: 1000 Green District Blvd Marlborough, MA 01752

Salary Range: $36-$38/hr. + Monthly renewal commission and up to 15% quarterly bonus

Schedule: Monday-Friday: 8:00am-5:00pm (On call required)

At Pantzer, we believe in supporting professional growth, channeling expertise into action, and creating purpose and value in our communities on every level. An award-winning company with a solid history of success; we are seeking individuals who want to join us as we grow and expand our mission of delivering exceptional residential experiences.

Primary Responsibilities for the Maintenance Supervisor:

• Overseeing onsite maintenance team
• Working closely with Property Manager and onsite management team
• Providing leadership and guidance to foster a productive team environment and achieve property maintenance goals
• Providing effective training to new maintenance staff members
• Delivering professional, quality services to residents and responding to service requests in a timely manner
• Adhering to all applicable codes and standards and ensuring compliance with all safety protocols.
• Providing effective maintenance management throughout all areas of the property
• Controlling inventory, ordering and delivery of approved supplies and equipment
• Performing various community maintenance services relating to plumbing repair, appliance repair, minor electrical repairs, HVAC troubleshooting and repairs
• Managing apartment turnover process for efficient resident move-ins
• Completing all required inspections
• Establishing effective relationships with vendors and partners to maximize quality of service to residents and meet budgeting objectives
• Managing staffing schedule to ensure 24/7 emergency coverage

The Property - The Point at Green District

• Class A Property
• 235 Units
• Built in 2022
• Dedicated onsite management and maintenance

What We’re Looking for in a Maintenance Supervisor Candidate:

• Must live within 30 minutes of the property if on-call is required
• Valid driver's license required
• Must be able to read and communicate effectively in English, both verbally and in writing
• Great people skills and a desire to provide residents an exceptional residential experience through superior in-person service and quality maintenance management
• Thoughtful leadership skills to foster a supportive and productive onsite team environment
• A minimum of 1 to 3 years of leadership experience as a Maintenance Supervisor
• A strong working knowledge of all aspects of multi‑family property maintenance
• HVAC experience and certification or willingness to obtain
• Proven experience managing staff and multiple projects
• Experience with working in various digital platforms including Microsoft Office Suite and various industry‑related software platforms.
• Knowledge of relevant local, state, and federal codes and regulations.
• Ability to maintain a “can do” attitude to ensure the property’s success
• Willingness to work weekends/holidays in an emergency situation
• Successful completion of required background and drug screening prior to start of employment

What We Offer:

• Comprehensive Benefits including Medical, Dental, Vision, Life and Disability Insurance
• Health Savings & Flexible Spending Accounts including HSA, Health Care FSA and Dependent Care FSA
• 401(k) with Company Match after just 2 months of service
• Generous Paid Time Off starting with 17 PTO days, plus 2 Floating Holidays and 7 Company Paid Holidays, with additional PTO based on tenure
• Paid Parental and Maternity Leave
• Additional Financial Protection through Critical Illness, Accident and Hospital Indemnity coverage
• Employee Support & Lifestyle Benefits including EAP, Legal Plans, Pretax Commuter Benefits, Allstate Identity Protection and Pet Insurance
• Onsite Housing Discount subject to apartment availability
• Monthly Leasing & Renewal Commissions with additional earning potential (this will VARY based on positions)