Maintenance Supervisor

Highlands-Vista-Group-Management; Madison (WI); On-site; USD 3,720,000 - 4,133,000; Full time

Job summary

Highlands Vista Group in Madison, WI is seeking a Maintenance Supervisor to oversee maintenance operations, supervise at least one technician, coordinate with vendors, and manage the property’s maintenance needs within budget guidelines to ensure safety and high-quality living spaces.

The role requires strong mechanical and electrical knowledge, CMMS proficiency, HVAC experience, and leadership to guide maintenance teams and ensure timely responses to resident requests.

Qualifications

• 3+ years of residential maintenance experience.
• Experience supervising maintenance teams.
• Strong mechanical and electrical knowledge.
• Familiarity with high and low voltage systems.
• Proficient with CMMS for maintenance management.
• Experience with HVAC systems and PLCs.
• Ability to read schematics.

Responsibilities

• Supervise at least one Maintenance Technician and provide training.
• Complete and oversee service requests and ensure safety standards.
• Manage make-ready process for vacant units with vendor coordination.
• On-call rotation as scheduled by the property team.
• Maintain grounds, amenities, and common areas.
• Inspect contractor work for quality.
• Order supplies and create purchase orders.
• Track inventory within budget.
• Respond to resident inquiries promptly.
• Support cost-saving by repairs rather than replacements.
• Perform routine inspections and preventative maintenance.
• Assist with snow removal and seasonal upkeep.
• Provide updates on maintenance activities and budget adherence.
• Ensure safety protocols and company policies.

Skills

Maintenance supervision

Residential maintenance

HVAC systems

Electrical knowledge

CMMS experience

Leadership

Schematics reading

Tools

CMMS software

Vendor coordination tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Maintenance Supervisor

Full Time Madison, WI, US

Salary Range: $27.00 To $30.00 Hourly

Company Overview

Highlands Vista Group ("HVG") was formed in 2018 with a long-term investment strategy in multifamily real estate. HVG cultivates a best-in-class environment where residents, employees, and investors can all grow over the long-term through a strategy of acquiring and managing apartment communities in underserved US markets. Demonstrating strong growth since its founding, HVG is headquartered in Denver, Colorado and currently owns and manages 50+ properties throughout the US Southeast and Midwest. We follow a common PATH of being Passionate, Authentic, Trustworthy, & Hardworking.

Job Summary

The Maintenance Supervisor is responsible for overseeing the maintenance operations of the property, ensuring all systems and facilities are in excellent condition while maintaining high customer service standards. This role involves supervising at least one Maintenance Technician, coordinating with vendors and contractors, and managing the property’s maintenance needs within budgetary guidelines. The Maintenance Supervisor plays a key role in ensuring the safety, cleanliness, and overall quality of the community.

Key Responsibilities

• Supervise at least one Maintenance Technician, delegating tasks and providing training.
• Complete and oversee service requests, ensuring safety standards are met.
• Manage the "make-ready" process for vacant units, including inspections and vendor coordination.
• On-call rotation as scheduled by the property team to meet coverage needs.
• Maintain cleanliness and appearance of grounds, amenities, and common areas.
• Inspect contractor and vendor work to ensure quality standards.
• Order supplies and create purchase orders.
• Track and maintain inventory of parts and supplies within budget.
• Respond promptly to resident inquiries and maintenance requests.
• Support cost-saving initiatives by repairing rather than replacing items when possible.
• Conduct routine property inspections and preventative maintenance.
• Assist with snow removal and seasonal upkeep.
• Provide updates on maintenance activities and budget adherence.
• Ensure compliance with safety protocols and company policies.
• Perform all other duties as needed.

Desired Skills, Experience, and Qualifications

• 3+ years of residential maintenance experience.
• Proven experience in supervising maintenance teams and managing industrial maintenance operations.
• Strong mechanical and electrical knowledge, including familiarity with high and low voltage systems.
• Proficient in using CMMS for maintenance management and scheduling.
• Experience with HVAC systems and programmable logic controllers.
• Excellent leadership and project management skills, with the ability to read and interpret schematics.

Maintenance Career Path

• Level 1: Maintenance Tech I
• Level 2: Maintenance Tech II
• Level 3: Maintenance Tech III
• Level 4: Senior Maintenance Tech
• Level 5: Maintenance Supervisor
• Level 6: Senior Maintenance Supervisor
• Level 7: Regional Maintenance Supervisor
• Level 8: Senior Regional Maintenance Supervisor