Maintenance Supervisor

Peabody Companies; Leominster (MA); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

401(k)

Paid time off

Tuition reimbursement

Wellness programs

Job summary

Peabody Properties seeks a Maintenance Supervisor in Massachusetts to lead day-to-day maintenance across properties and oversee a team of technicians. You will supervise workloads, coordinate turnovers, and ensure safety, quality, and timely issue resolution.

The role requires hands-on maintenance with strong leadership, organization, and communication skills. You will report to the Senior Service Manager and support budgeted operations and preventative programs.

Qualifications

• High School Diploma or GED is required.
• Minimum five years in facilities maintenance or related field.
• Prior supervisory or team management experience preferred.
• Knowledge of building systems (electrical, plumbing, HVAC, carpentry, painting).
• Strong organization, communication, and problem-solving abilities.

Responsibilities

• Performs hands-on maintenance as needed to support the team.
• Supervises technicians, ensuring safe, efficient work per Peabody standards.
• Assigns, prioritizes, and tracks work orders for timely completion.
• Coordinates daily staffing and workload distribution across the property.
• Oversees unit turnovers to ready vacants for re-rental.
• Develops and monitors preventative maintenance schedules.
• Maintains buildings, grounds, and mechanical spaces to standard.
• Oversees seasonal maintenance including snow removal and landscaping.
• Provides guidance and training to staff, ensures quality and accountability.
• Manages supplies, inventory, and purchase orders.
• Evaluates issues and recommends repairs or contractor services.
• Coordinates emergency maintenance and on-call coverage.
• Keeps Senior Service Manager informed on staffing and conditions.
• Performs other duties as assigned to support operations.

Skills

Supervisory experience

Facilities maintenance

Electrical knowledge

HVAC knowledge

Communication skills

Problem-solving

Education

High School Diploma or GED

Tools

Work order systems

Office software

Job description

Description

The Maintenance Supervisor is responsible for providing the job responsibilities and duties of a maintenance technician while also overseeing and coordinating the day‑to‑day maintenance operations of assigned properties to ensure buildings, apartments, grounds, and mechanical systems are maintained in a safe, efficient, and satisfactory manner. While still a integral part of the hands‑on function of the maintenance department, the Maintenance Supervisor provides the supervision and communication necessary for the team to operate collaboratively. Reporting to the Senior Service Manager, this position provides direct supervision and direction to maintenance technicians, ensuring that maintenance activities are appropriately assigned, prioritized, completed, and documented. The Maintenance Supervisor serves as the primary point of contact for daily maintenance operations and is responsible for managing staff workloads, coordinating unit turnovers, overseeing preventative maintenance, and addressing routine operational issues. This position is designed to provide additional management capacity by assuming day‑to‑day maintenance oversight and staff supervision, allowing the Senior Service Manager to focus on broader property operations, strategic priorities, budgeting, and overall departmental management. The Maintenance Supervisor will also perform hands‑on maintenance work when necessary to support operational needs.

Functions And Responsibilities Of The Position

• Performs hands‑on maintenance duties including all duties on the Maintenance Technician job description as needed to support the team and ensure effective property operations.
• Provides direct supervision and direction to maintenance technicians, ensuring work is completed efficiently, safely, and in accordance with Peabody standards.
• Assigns, prioritizes, and monitors maintenance work orders to ensure timely completion and proper documentation.
• Coordinates daily staffing, scheduling, workload distribution, and maintenance coverage across the property.
• Oversees and performs unit turnovers to ensure vacant units are prepared for re‑rental within established time frames and meets Peabody standards.
• Develops and monitors preventative maintenance schedules and conducts routine property inspections to identify maintenance needs and potential issues.
• Ensures buildings, units, common areas, grounds, and mechanical spaces are properly maintained, clean, safe, and presentable.
• Oversees seasonal maintenance activities, including snow and ice removal, landscaping, and grounds maintenance.
• Provides guidance, training, and support to maintenance staff while monitoring work quality, productivity, and accountability.
• Coordinates maintenance supplies, inventory, purchase orders, receipts, and equipment needs in accordance with established procedures.
• Evaluates maintenance concerns and recommends necessary repairs, replacements, or outside contractor services to the Senior Service Manager.
• Coordinates emergency maintenance response and participates in on‑call coverage as required.
• Maintains regular communication with the Senior Service Manager regarding staffing, property conditions, outstanding work orders, major repairs, and operational concerns.
• Performs other duties as assigned by the Senior Service Manager or other Senior Staff to facilitate effective operations.

Qualifications For The Position

• High School Diploma or GED required.
• Minimum of five years of experience in facilities maintenance, building operations, or a related field preferred.
• Prior supervisory, leadership, or team management experience preferred.
• General knowledge of building maintenance systems, including electrical, plumbing, HVAC, appliances, carpentry, painting, and general repairs.
• Strong organizational, communication, and problem‑solving skills.
• Ability to effectively delegate responsibilities, manage competing priorities, and hold staff accountable.
• Proficient computer skills, including work order management systems and standard office applications.
• Excellent customer service and interpersonal skills.
• Reliable transportation and ability to travel between Peabody properties as required.
• Ability to respond to emergencies and work flexible hours when necessary.

Position Expectations

The Maintenance Supervisor is expected to function as the day‑to‑day leader of the maintenance team, taking ownership of maintenance operations, staff performance, work order completion, and overall property maintenance standards. The position requires a proactive, organized, and hands‑on leader who can independently manage routine maintenance operations, resolve day‑to‑day challenges, and identify issues requiring escalation to the Senior Service Manager. The overall goal of this position is to strengthen maintenance operations, improve staff accountability and efficiency, and provide additional management capacity to support the Senior Service Manager and the effective operation of Peabody properties.

Compensation and Benefits:

Peabody Properties offers competitive pay $40/hr.- 45/hr. along with a rich benefits package that includes, but is not limited to, medical, dental, 401(k), STD, life insurance, Employee Assistance Programs (EAP), paid time off, paid holidays, paid training, tuition reimbursement, wellness programs, employee referral bonuses, and flex spending.

EEO Statement:

Peabody Properties, Inc. is an Equal Opportunity Employer and is committed to workforce diversity. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. If you require a reasonable accommodation because of a disability for any part of the employment process, please e-mail our Talent Acquisition Manager and let us know the nature of your request and your contact information. Smoke‑free workplace. Drug‑free work environment.

Peabody Properties participates in E-Verify.

Position Requirements

About the Organization With a growing workforce of more than 600 team members, The Peabody Companies manages more than 14,650 units of residential housing. We offer property management, leasing, marketing, facility maintenance, accounting and finance, compliance, quality assurance, as well as sales and brokerage services. Our portfolio includes conventional and multi‑family housing (single high‑rise to scattered sites), senior communities, veteran's housing and supportive housing services. We are a management company that truly does it all, and we continue to grow.

OUR VISION:

We put the HOME in housing.

OUR MISSION:

• FISCAL responsibility to our clients;
• INTEGRITY in all aspects of our business practices;
• STABILITY for 45+ years of meeting our client's business needs;
• HUMILITY in relationships with clients, residents and employees and a commitment to always listen.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.