Maintenance Supervisor

ARCAN Capital; Franklin (VA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

PTO/Sick leave

401k with match

Job summary

Arcan Capital is seeking a Maintenance Supervisor to lead a maintenance team across communities, overseeing repairs, groundskeeping, and preventive maintenance. The role ensures safety, compliance, and high-quality resident service while developing staff and managing vendor relationships.

The ideal candidate brings strong technical expertise in HVAC, plumbing, electrical, and carpentry, plus supervisory experience and a commitment to excellent customer service.

Qualifications

• 2–5 years of maintenance experience, preferably in multi-family housing.
• HVAC, EPA, and/or CPO certifications required.
• Strong leadership and training abilities.
• Valid driver’s license may be required depending on property needs.

Responsibilities

• Prepare market-ready apartments, including painting, carpet repairs, cleaning, and general maintenance.
• Oversee routine interior and exterior maintenance (snow/ice removal, gutter cleaning, HVAC servicing, plumbing, electrical, carpentry).
• Respond promptly to maintenance requests from residents and staff with professional service.
• Recruit, train, and supervise maintenance team, with coaching and evaluations with the Property Manager.
• Implement and track preventative maintenance schedules and ensure safety/compliance.

Skills

Leadership and training

Customer service

Communication

Organizational skills

Problem solving

Technical maintenance

Education

HVAC certification (HVAC, EPA, CPO)

High school diploma or equivalent

Supervisory experience preferred

Job description

Maintenance Supervisor

Job Description

Arcan Capital is committed to providing exceptional living experiences through well-maintained communities. The Maintenance Supervisor ensures this by leading a team, overseeing repairs, groundskeeping, and property upkeep with a focus on quality and efficiency. This role requires strong leadership, technical expertise, and problem-solving skills to manage service requests, enforce safety protocols, and maintain compliance.

The Maintenance Supervisor is a hands‑on leader responsible for overseeing all maintenance operations while mentoring and developing a high‑performing team. This role ensures the community remains safe, well‑maintained, and visually appealing by managing interior and exterior repairs, groundskeeping, and preventative maintenance. In addition to responding to resident service requests with a commitment to exceptional customer service, the Maintenance Supervisor plays a key role in training and guiding the maintenance staff, fostering a culture of continuous learning and professional growth. This position requires strong technical expertise, problem‑solving skills, and the ability to effectively coach and empower team members to uphold the highest maintenance standards.

About Arcan Capital

Founded in 2016, Arcan Capital is a rapidly growing company specializing in the acquisition and management of apartment properties across the southeastern United States. With a team of over 80 employees—and plans to expand this year—you will be an integral part of our success, ensuring a seamless leasing experience and contributing to our engaging company culture.

At Arcan Capital, we believe in fostering a collaborative, engaging, and service-driven culture. We are dedicated to providing outstanding living experiences for our residents while supporting the professional growth of our employees.

Key Responsibilities

• Prepare market-ready apartments, including painting, carpet repairs, cleaning, and general maintenance, to ensure a high-quality move-in experience.
• Oversee and perform routine interior and exterior maintenance, such as snow/ice removal, gutter cleaning, HVAC servicing, plumbing, electrical, and carpentry repairs.
• Respond promptly and professionally to maintenance requests from residents and staff, ensuring timely resolution of issues.
• Recruit, train, and supervise maintenance team members, providing ongoing coaching and performance evaluations with the Property Manager.
• Implement and track preventative maintenance schedules while ensuring compliance with safety protocols and regulatory requirements.
• Manage vendor relationships for contracted services like landscaping, painting, and asphalt work.
• Maintain resident privacy and uphold professional conduct, delivering superior customer service at all times.
• Adhere to all local, state, and federal housing laws, fair housing regulations, and OSHA safety standards.

Qualifications & Skills

• Strong technical expertise in HVAC, plumbing, electrical, carpentry, and mechanical systems, with the ability to troubleshoot and perform repairs.
• Proven leadership and training skills to mentor and develop maintenance staff effectively.
• Excellent customer service and communication abilities, ensuring a high-quality resident experience.
• Strong organizational, multitasking, and problem-solving skills in a fast‑paced environment.
• Proficiency in computer applications, including email and maintenance management software.
• Flexibility to work on‑call, weekends, and holidays, with adherence to OSHA, fair housing, and regulatory standards.

Education & Experience (Preferred but Not Required)

• High school diploma or equivalent required.
• 2-5 years of maintenance experience, preferably within a multi‑family housing environment.
• Prior experience in personnel supervision is preferred.
• HVAC, EPA, and/or CPO certifications required.
• Valid driver’s license and reliable transportation may be required based on property‑specific needs.

Why Join Arcan Capital?

Supportive and people-focused culture

We believe in fostering long‑term relationships with our employees and residents.

Opportunities for growth

We invest in our team members and offer career development opportunities.

Competitive compensation & benefits

Including medical, dental, vision, two weeks paid vacation,5 days of PTO/Sick leave, matching 401k program and more.