Maintenance Supervisor

ZipRecruiter; Fontana (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking an On-Site Maintenance Supervisor to oversee maintenance operations, ensuring quality living conditions in the community. The role involves supervising technicians, managing repairs, and maintaining safety standards. Candidates must have relevant experience and certifications, with a strong focus on customer service.

Qualifications

• 3-5 years industry or maintenance experience.
• 1-2 years supervisory experience.

Responsibilities

• Supervise maintenance technicians and manage physical operations.
• Perform maintenance duties including electrical, HVAC, plumbing repairs.
• Ensure safety inspections are completed and discrepancies addressed.

Skills

Effective communication skills

Customer service orientation

Strong organizational skills

Basic computer skills

Education

High School Diploma or equivalent

Tools

EPA certification

HVAC certification

CPO certification

Job description

Job Description

Position: On-Site Maintenance Supervisor

Department: Operations

Reports to (Position): Community Manager

Employment Classification: Non-Exempt

GENERAL SUMMARY:

The On-Site Maintenance Supervisor is responsible for supervising maintenance technicians, diagnosing maintenance issues, making repairs, and completing maintenance requests and unit turns in a timely manner. The Maintenance Supervisor will also be responsible for maintaining the overall condition of the apartment community, including the grounds and common areas, to provide a quality living environment. Successful Maintenance Supervisors will be customer service focused, possess a sense of urgency, and be responsive to team member needs. Must live on-site.

JOB DESCRIPTION:

PRIMARY DUTIES AND RESPONSIBILITIES

1. Actively supervise and monitor maintenance technician team members within the assigned property in coordination with the Community Manager.
2. Manage the organization’s physical operations including heating, ventilation, air conditioning, kitchen equipment, plumbing, and electrical systems.
3. Perform maintenance duties including work orders and preventative maintenance activities, with minimal supervision, and complete documentation accurately and promptly.
4. Ensure apartments are ready for occupancy by performing electrical, HVAC, plumbing, carpentry, and other necessary repairs.
5. Maintain grounds, common areas, and amenities by cleaning, trash pickup, pressure washing, and other tasks as directed.
6. Coordinate with staff and outside contractors regarding maintenance needs and activities.
7. Monitor and maintain inventory levels; authorize purchase orders for supplies and equipment.
8. Ensure all safety and fire inspections are completed and discrepancies addressed; follow safety and sanitation policies.
9. Supervise and assist staff in maintenance and repairs as needed.
10. Comply with all applicable laws and standards, including Fair Housing, OSHA, Local Building Codes, and EEOC. Attend safety meetings and trainings.
11. Respond promptly to emergency situations during work hours and on-call after hours.
12. Follow inventory processes, track usage, and support cost-saving initiatives.
13. Provide high levels of customer service to prospects, vendors, and colleagues.
14. Travel as needed to assist other properties, attend training, or respond to emergencies.
15. Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Directly supervise maintenance technicians, including hiring, training, performance appraisal, and discipline, in accordance with company policies and laws.

SPECIAL POSITION REQUIREMENTS:

• Valid California driver’s license, vehicle insurance, and a clean driving record.
• Ability to travel within and outside the county.

QUALIFICATIONS:

• High School Diploma or equivalent.
• 3-5 years industry or maintenance experience.
• 1-2 years supervisory experience.
• Relevant certifications (EPA, HVAC, CPO).
• Valid California driver’s license and proof of insurance.
• Bilingual skills a plus.

SKILLS:

• Effective communication skills.
• Customer service orientation and ability to stay calm under pressure.
• Strong organizational and prioritization skills.
• Availability to be “on-call” for emergencies.
• Punctuality and attendance.
• Basic computer skills.

PHYSICAL ABILITIES AND WORK ENVIRONMENT:

• Frequent activity involving bending, crouching, pushing, pulling, lifting (up to 25 lbs alone, 50 lbs with assistance), and climbing.
• Manual dexterity for operating equipment and tools.
• Normal hearing, vision, and perception.
• Ability to work indoors and outdoors in all weather conditions.
• Use of safety equipment as required.
• Moderate noise level; occasional distracting or uncomfortable sounds.

*For On-Site Maintenance Associates: The Supervisor must live on-site as a condition of employment. Housing details will be provided.

This description provides the general duties and requirements but is not exhaustive. Management may assign additional duties as needed.