Maintenance Supervisor

American Property Management, Inc; Delaware; On-site; USD 82,000 - 87,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401k with company match

Paid sick leave

Paid vacation and holidays

Job summary

American Property Management, Inc. is seeking an experienced Maintenance Supervisor for an on-site role at a 131-unit senior tax-credit community built in 2018.

The schedule is Monday–Friday, 7am–4pm, with potential extra hours and strict on-site requirements within 30 miles of the property. You will supervise the maintenance department and contracted staff, manage purchasing and budgeting, and ensure timely unit turnovers.

Qualifications

• 4+ years’ experience in multifamily and/or hotel maintenance in the last 10 years.
• 2+ years’ experience in a maintenance supervisory role.
• Must be well‑versed in unit turn process from start to finish.
• Experience tracking and maintaining inventory.
• Must be comfortable with budgeting and purchasing procedures.
• Strong communication and teamwork skills; customer service experience required.

Responsibilities

• Supervise the property maintenance department and on‑site staff and contractors.
• Exercise discretion and sound judgment to evaluate quality of work.
• Purchase within budget parameters and manage vendor relationships.
• Train maintenance personnel on equipment use and safety.
• Maintain grounds, common areas, and turnover-ready units to company standards.
• Ensure equipment is serviced regularly and respond to emergencies as needed.

Skills

Maintenance supervision

Budgeting

Customer service

Inventory management

Preventative maintenance

Teamwork

Education

High school diploma or GED

Tools

Excel

Word

Outlook

Job description

About American Property Management

Founded in Bellevue, Washington in 1987, American Property Management stands proud as a leader in property management. With over three decades of dedicated service, our expertise shines in the realm of multifamily community management. We currently have 5,500+ units under management and strive to showcase excellence to our internal and external stakeholders. At APM, our teams leverage modern technology and AI tools to automate routine work, surface insights faster, and free up time for high‑impact, human problem‑solving. Through AI and other technology, we have been able to reduce the times our teams spend in delinquency follow-up, prospect follow-up, resident follow-up and questions, renewal follow-up, and work order follow‑up and questions. We don’t replace people with technology – we use AI as a smart assistant so our teams can collaborate better, make data‑informed decisions, and focus on the work that matters most. We are looking for people who are curious and innovative, excited to experiment with new tools, and passionate about using technology to drive our company forward.

To learn more about us: https://www.americanpropertymgmt.com/about-us

Position Overview

Schedule – Monday - Friday 7am to 4pm- Flexibility to work additional hours may be required to meet company/project needs.

On‑Site Requirement: This position requires physical presence at your job location during the scheduled hours. Please note that we are unable to consider current residents of the property for this position. **Must live within 30 miles of the property and have reliable transportation. If relocating, relocation must be completed prior to start date.

Property Information – 131‑unit senior tax‑credit community built in 2018.

Compensation Package– Salary: $82,000 to $87,000 / Year * Bonus Incentives include: Monthly Leasing Bonuses! Competitive medical, dental, and vision benefits. Employer pays 85% of employee’s premium. 401k contribution opportunity with an annual company match. Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year). Paid vacation starting at two weeks and increasing with tenure. 11 paid holidays, including 2 personal holidays of your choice. * The above compensation is a range. Offers are made based on a candidate’s experience and the geographical location of this position.

What We Offer

• Competitive starting wages (listed above).
• A company‑wide commitment to diversity and inclusion.
• A positive work environment where employee’s contributions are valued.
• A fun culture with team‑building activities and events.
• Comprehensive training programs and development opportunities.

What We’re Looking For

• 4+ years’ experience in multifamily and/or hotel maintenance required in the last 10 years.
• 2+ years’ experience in a maintenance supervisory position, including the oversight and management of employees preferred.
• Must be well‑versed in the unit turn process from start to finish.
• Must have experience in tracking and maintaining inventory.
• Must be well‑versed in maintaining budget and ordering procedures.
• Ability to assess and perform preventative maintenance and safety hazards on an ongoing basis.
• Experience providing great customer service to residents and/or customers is required.
• Prior experience with Capital Improvements preferred.
• Reliable transportation is required.
• HVAC certification preferred.
• CPO certification preferred.
• Must be able to provide your own basic hand tools – the Company will provide power tools.
• High school diploma or GED required.
• Demonstrates exceptional attention to detail and organizational abilities.
• Proficient in effective communication and teamwork.
• Maintains a positive outlook and embraces a collaborative team approach.
• Shows responsibility and takes pride in their work.
• Fluent in English, with strong reading, speaking, and writing skills.
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

Your Role

• Supervise the property maintenance department and contracted employees working on‑site.
• Must be able to exemplify and exercise discretion and sound independent judgment to evaluate quality of work.
• Responsible for purchasing within budget parameters.
• Train and supervise maintenance personnel in the use of equipment and chemicals.
• Maintain grounds, work and storage areas and dumpster areas on a daily basis to ensure curb appeal up to company standards.
• Paint and clean as needed to ensure timely unit turnover.
• Ensure lawns are mowed and trimmed and entryways, walkways and driveways are blown and free of debris.
• Ensure equipment is serviced on a regular basis to maintain safe operations.
• Must be able to be on‑call for emergencies or snow removal.
• Maintain and enforce all company policies and procedures as established in the Operations Manual.
• Must be able to clean units as needed.

Our Mission & Culture

At American Property Management, “We are committed to being the ‘Best Asset Management Company in the West’ by setting the industry standard in customer service and honoring our customers who rely on us for continued exemplary service year after year.” To fulfill this mission, we prioritize respect, collaboration, integrity, and transparency. These core principles guide our interactions and decisions, creating a work environment where every voice is heard and valued. We understand that our employees are the cornerstone of our success, and we foster a culture that encourages teamwork and open communication. Our commitment to integrity and transparency not only shapes the way we do business but also how we support and appreciate our dedicated team members. By nurturing these values and striving to exceed customer expectations, we create a stronger, more successful company where everyone has the opportunity to thrive.

Candidate Screening & Interview Process

• We encourage all qualified applicants to apply for this position. Candidates should be prepared to complete an online assessment test.
• After submitting your application, you may be invited to take part in a preliminary virtual interview conducted by a member of our Human Resources team.
• Those who advance will participate in additional virtual and/or on‑site interviews with the Hiring Manager(s).

Background Checks and Screenings

• Candidates should be prepared to undergo a background check and complete a 4‑panel drug screening.
• Depending on the position, the background check may involve professional reference checks, credit checks, county and nationwide criminal history reviews, social media screenings, as well as education, certification, and employment verifications.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER AND AFFIRMATIVE ACTION EMPLOYER

We are a proud Equal Opportunity Employer and are dedicated to fostering an inclusive workplace.

We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.

We encourage applicants of all races, colors, religions, genders, sexual orientations, gender identities or expressions, national origins, ages, disabilities, veteran status, and all other characteristics to apply.

Our commitment to equality, respect, and inclusivity means we strive to reflect the communities we serve and welcome the unique contributions that come from diverse perspectives.

Founded in Bellevue, Washington in 1987, American Property Management stands proud as a leader in property management. With over three decades of dedicated service, our expertise shines in the realm of multifamily community management. We currently have 5,500+ units under management and strive to showcase excellence to our internal and external stakeholders. At APM, our teams leverage modern technology and AI tools to automate routine work, surface insights faster, and free up time for high‑impact, human problem‑solving. Through AI and other technology, we have been able to reduce the times our teams spend in delinquency follow‑up, prospect follow‑up, resident follow‑up and questions, renewal follow‑up, and work order follow‑up and questions. We don’t replace people with technology – we use AI as a smart assistant so our teams can collaborate better, make data‑informed decisions, and focus on the work that matters most. We are looking for people who are curious and innovative, excited to experiment with new tools, and passionate about using technology to drive our company forward.