Maintenance Supervisor

ZipRecruiter; Buffalo (NY); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading company in Buffalo seeks a Maintenance Supervisor to oversee the maintenance of multifamily residential buildings. The ideal candidate will lead a team, manage service requests, and ensure quality while maintaining compliance with regulations. Strong leadership and a solid background in maintenance are essential for success in this role.

Qualifications

• 5+ years of experience in general or residential maintenance.
• OSHA certification required.
• Valid driver's license and reliable transportation.

Responsibilities

• Supervise Maintenance Technicians and Cleaning Staff.
• Manage maintenance of residential buildings to high standards.
• Oversee service request system and work orders.

Skills

Leadership

Problem Solving

Communication

Attention to Detail

Organization

Education

GED or High School diploma

Associate's degree preferred

Job description

Job Description

Reporting to the Facilities Manager, the Maintenance Supervisor will be responsible for the day-to-day maintenance oversight of one or more multifamily residential buildings located throughout the Buffalo Metropolitan Area. In addition, the Maintenance Supervisor will successfully lead a team of Maintenance Technicians and Cleaning staff.

Duties Include:

• Supervising Maintenance Technicians and Cleaning Staff and providing team leadership by setting a strong example and clear expectations for all team members and ensuring they understand their roles and expectations.
• Managing the maintenance responsibilities of assigned residential building(s) to a high standard of quality and care.
• Overseeing service request system, ensuring the completion of work orders in a timely manner, and offering suggestions to improve it if possible.
• Understanding, helping to set and meet monthly budget goals.
• Helping to schedule and supervise contracted services as needed (H.V.A.C., electrical, plumbing, elevators, boilers, carpet cleaning, painters, snow removal, landscaping, etc.), to ensure quality of work and timeliness.
• Helping identify and carry out necessary capital improvement projects.
• Maintaining supplies and equipment inventory and service/repair logs monthly to provide a record of performance.
• Developing and maintaining positive relationships with suppliers, contractors, vendors, and regulatory agencies of the community.
• Developing clear understanding of site and unit layouts, property features, and areas of concern.
• Visiting property amenities, common areas, and vacant units regularly to ensure that all comply with the highest standards of cleanliness, reliability, and safety.
• Maintaining "On Call" availability and handling property emergency situations during business hours and after-hours in an efficient way.
• Ensuring that someone from the maintenance team is always available in case of emergency.
• Helping the Facilities Manager and/or Property Manager to develop preventative maintenance and repair/replacement programs.
• Ensuring that all properties meet government regulations and environmental, health, and security standards.
• Working closely with the Facilities and/or Property Manager on other tasks, as required, and executing assigned tasks and initiatives with accuracy, urgency, and care.
• Ability to work evenings and weekends when necessary.

Qualifications:

• 5+ years of experience in general maintenance or residential maintenance fields
• GED or High School diploma required; Associate's degree preferred
• Demonstrate advanced understanding of contracting practices, building equipment operations (including heat pumps, central fire systems, boilers, cooling towers, elevators, makeup air, etc.), and vendor management.
• OSHA certification required.
• Advanced knowledge and demonstrated work experience in plumbing, electrical, and HVAC.
• Must have a valid driver's license and reliable transportation.

Skills:

• Ability to lead a maintenance team and make decisions effectively.
• Ability to recognize problems and provide practical solutions.
• Demonstrate a strong sense of personal accountability and honesty.
• Excellent organizational skills and ability to succeed in a fast-paced environment.
• Outstanding skills in interpersonal relations and communication.
• Dynamic, outgoing, and positive personality with an approachable and collaborative attitude.
• Advanced understanding of and compliance with federal and state landlord-tenant laws and Fair Housing laws and standards.
• Hands-on approach supported by strong attention to detail.