Maintenance Specialist — Parking & Customer Care Expert

Tier1usa; Worcester (MA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

PayActiv access

Paid training

Free uniform

Health coaching

EAP

401(k) match

Job summary

LAZ Parking in Worcester, MA is seeking a Maintenance Specialist to handle daily janitorial duties for garages and surface lots, ensuring clean, safe spaces and friendly customer service. Responsibilities include sweeping, light maintenance, snow removal, operating small maintenance equipment, and assisting customers.

High school diploma or GED preferred; parking-industry experience helpful. We offer paid training, free uniform, PayActiv, EAP, and 401(k) with match; join a people-first company

Qualifications

• Ability to communicate professionally and effectively.
• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Must be able to work unsupervised.
• Must be able to speak, read, and comprehend the English language.

Responsibilities

• Ensure garages and surface lots are maintained and cleaned on a daily basis.
• General maintenance of the garage and surface lots – sweeping, wiping down surfaces and equipment, emptying trash, painting etc.
• Assist with snow removal and winter upkeep.
• May need to operate garage/floor sweeper and scrubber to ensure floors are clean and safe.
• Greet customers by name and resolve issues with a caring attitude.
• Provide vehicle assistance to customers in garages and surface lots.

Skills

Communication

Customer service

Decision making

Teamwork

English proficiency

Education

High school diploma or GED

Job description

LAZ Parking in Worcester, MA is seeking a Maintenance Specialist to handle daily janitorial duties for garages and surface lots, ensuring clean, safe spaces and friendly customer service. Responsibilities include sweeping, light maintenance, snow removal, operating small maintenance equipment, and assisting customers.

High school diploma or GED preferred; parking-industry experience helpful. We offer paid training, free uniform, PayActiv, EAP, and 401(k) with match; join a people-first company