Maintenance - Lowell, MA

LAZ Parking; Lowell (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible Schedule

Paid training

Health coaching

401(k) with employer match

Medical, dental, vision options

Job summary

LAZ Parking is looking for a Maintenance Specialist in Lowell, MA. The role involves janitorial tasks, customer interaction, and ensuring the cleanliness of garages and lots.

Qualifications include some experience in facility maintenance and strong communication skills. The position offers flexible scheduling options, including AM, PM, or Overnight shifts, and comes with a variety of benefits.

Qualifications

• Experience with general facility maintenance required.
• Experience in customer relations is a plus.
• Valid driver's license may be required.

Responsibilities

• Ensure garages and surface lots are maintained and cleaned daily.
• Perform general maintenance tasks like sweeping and emptying trash.
• Operate floor sweeping and scrubbing machines.
• Assist customers and provide vehicle assistance when needed.

Skills

Professional communication

Flexibility

Decision making

Interpersonal skills

Customer service

Education

High school diploma or GED

Job description

Benefits

• Flexible Schedule – we are looking for AM, PM and Overnight shifts
• Pay Activ – On‑demand access to earned wages, get up to 50% of your earned wages immediately
• Paid training
• Free company uniform
• $300 bonus for each person you refer
• Growth opportunities
• Health coaching & resources (one‑on‑one)
• Employee Assistance Program (EAP) – 24/7 confidential counseling
• Smoking cessation program
• 401(k) with employer match
• Medical, dental, vision – three plan options

Job Responsibilities

The Maintenance Specialist is responsible for all janitorial responsibilities for garages and surface lots, ensuring they are maintained and cleaned on a daily basis. They interface with customers, handle disputes, and provide effective communication between departments, co‑workers, customers and clients.

• Ensure garages and surface lots are maintained and cleaned on a daily basis.
• Perform general maintenance: sweeping, wiping down surfaces and equipment, emptying trash, changing light bulbs, painting, etc.
• Assist with snow removal and winter upkeep management.
• Operate garage/floor sweeper and scrubber to ensure floors are safe.
• Ensure all daily duties on maintenance checklist are completed efficiently and timely.
• Greet customers, respond promptly to correspondence, resolve problems, and develop rapport.
• Provide vehicle assistance to customers in garages and surface lots.
• Assist customers via intercom system, in lobbies, lanes, and parking office.
• Promote customer relations with friendly demeanor and can‑do attitude.
• Assist with cashiering functions as needed.
• Perform other duties as assigned.

Education & Experience

• High school diploma or GED preferred but not required.
• Experience with general facility maintenance required.
• Experience in customer relations.
• Parking industry experience is preferred but not required.
• Valid driver’s license and ability to operate maintenance vehicles may be required.

Skills

• Professional and effective communication.
• Willingness to be flexible and work multiple facility locations.
• Ability to handle challenging and emotionally charged situations.
• Ability to work unsupervised.
• Proficient in English language reading, speaking, and comprehending.
• Decisive, independent decision making.
• Sense of urgency and timeliness.
• Excellent team building and interpersonal skills.

Physical Demands

• Ability to lift, push, pull at least 30 pounds.
• Ability to stand, walk, and run for extended periods.
• Ability to bend, stoop, squat and lift frequently.
• Ability to operate machinery including a golf cart.

FLSA Status: Non‑Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. This employer participates in E‑Verify.