Maintenance Shop Supervisor

Pilatus Aircraft USA Ltd; Westminster (MD); On-site; USD 105,000 - 123,000; Full time

Benefits offered by this job

Paid holidays and vacation

Health/dental/vision premiums

HSA contributions

401(k) matching

Life and long-term disability coverage

Tuition assistance

Job summary

Pilatus Aircraft USA Ltd is seeking a Maintenance Shop Supervisor to oversee maintenance operations in Westminster, MD. You will lead multiple teams, ensure FAA compliance, and coordinate maintenance records and priorities in a fast-paced service environment.

The role requires an FAA A&P certificate, 10+ years in aircraft maintenance with leadership experience, and strong knowledge of aircraft systems. Expect collaboration across crews, adherence to safety standards, and opportunities for growth

Qualifications

• FAA Airframe and Powerplant (A&P) certificate required; IA preferred.
• Minimum 10 years of aircraft maintenance experience, 2+ years in lead/supervisory role.
• Strong knowledge of FAA regulations, aircraft systems, and maintenance practices.
• Proficiency with technical manuals, maintenance docs, and MS Office.
• Proven leadership, organization, and problem-solving in a fast-paced setting.

Responsibilities

• Oversee daily aircraft maintenance operations, planning, scheduling, and shop load.
• Lead and mentor Aircraft Maintenance Crew Chiefs and Technicians across teams.
• Ensure compliance with FAA regulations and repair station requirements.
• Review and approve maintenance records and work orders for accuracy.
• Monitor performance, quality, workflow, and corrective actions.
• Coordinate between technicians and leadership to maintain continuity.
• Support workforce planning, training, and performance management.
• Provide hands-on maintenance during staffing gaps and AOG support.

Skills

FAA A&P certification

Leadership

FAA regulations knowledge

Maintenance planning

MS Office proficiency

Aircraft systems knowledge

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Description

Take-off with Pilatus! If you would like to be part of an outstanding team of aviation enthusiasts, we invite you to explore our job opportunity. We are seeking a Maintenance Shop Supervisor to support maintenance operations in Westminster, MD. The Supervisor is responsible for oversight of daily aircraft maintenance activities across multiple teams, leadership of maintenance personnel, and coordination of operational priorities in a fast-paced service environment.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Oversight of daily aircraft maintenance operations including planning, scheduling, shop load management, and resource allocation
• Leadership, mentoring, and support of Aircraft Maintenance Crew Chiefs and Technicians across multiple maintenance teams
• Compliance with FAA regulations, Certified Repair Station requirements, and approved maintenance procedures
• Review and approval of maintenance records, work orders, and operational documentation for accuracy and completeness
• Monitoring of operational performance, maintenance quality, workflow efficiency, and corrective action initiatives
• Coordination between technicians, leadership, and support teams to ensure alignment, issue resolution, and operational continuity
• Support of workforce planning, training, employee development, and performance management activities
• Support of maintenance operations during Crew Chief or AOG staffing gaps, including hands-on maintenance activities as required
• Oversight of tools, equipment, facilities, and workplace safety standards
• Identification and implementation of process improvements to support operational efficiency and maintenance performance

Requirements

• High school diploma or GED required
• FAA Airframe and Powerplant (A&P) certificate required; Inspection Authorization (IA) strongly preferred
• Ideal candidate has minimum 10 years of aircraft maintenance experience, including 2 years in a lead or supervisory role; military aircraft maintenance experience accepted
• Strong knowledge of FAA regulations, aircraft maintenance practices, and aircraft systems including airframes, engines, hydraulics, and electrical systems
• Proficiency with technical manuals, maintenance documentation, specialized test equipment, and Microsoft Office applications
• Strong leadership, organizational, communication, and problem-solving skills in a fast-paced operational environment
• High attention to detail, commitment to safety and quality, and ability to support multiple operational priorities and staffing needs as required
• Occasional travel may be required

What We Offer

• 11 paid holidays a year, plus 15 days of paid vacation time, and 6 days of paid sick/personal time to start with an increase to 20 days of paid vacation time after 5 years with Pilatus
• 90% of medical, dental, and vision premiums paid for single coverage and 80% for family coverage, averaging $9,600 annually
• Monthly health savings account (HSA) contributions totaling $2,250 for single coverage and $3,000 for family coverage annually
• 401(k) retirement plan matching up to 6%
• Life and long-term disability insurance premiums paid in full
• Tuition assistance available annually after the first year

The salary is $105,000 - $123,000 per year. This range represents Pilatus Aircraft USA Ltd.’s estimate of the compensation reasonably expected for this position at the time of posting. Actual compensation will be determined based on factors including relevant skills and experience, education, job location, internal equity, market data, and business considerations. The hiring range may be modified in the future based on business or market conditions. Any bonus, incentive compensation, benefits, or other forms of compensation are subject to the terms and conditions of the applicable plans, programs, and policies and may be modified in accordance with applicable law.

With over 3,000 employees and about 200 apprentices at its headquarters in Stans, Switzerland, completion center in Broomfield, Colorado, and multiple service centers across Westminster, MD, Rock Hill, SC, Chamblee, GA and Sarasota, FL, the Pilatus family unites people from over 40 countries. We offer a secure, innovative, international, and sustainable work environment. Courage, vision, and outstanding performance have made us a strong company. Our culture is shaped by a high level of quality awareness, close customer relationships, and a high degree of employee commitment.

Pilatus Aircraft USA Ltd. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.