Maintenance Service Manager - Lead & Grow Teams

HomeTeam Pest Defense, Inc. in; Kyle (TX); On-site; USD 63,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Medical, dental, vision

Company paid life & AD&D

401(k) match

Employee stock purchase plan

Paid time off

Tuition reimbursement

Scholarship awards

Advancement opportunities

Recognition program

Friendly work environment

Professional growth

Job summary

HomeTeam Pest Defense, Inc. in Kyle, TX, seeks a Service Manager (Maintenance) to lead field service operations and drive revenue. You will schedule routes, supervise technicians, resolve customer issues, and maintain licenses, while fostering a positive team environment.

Qualifications include 3+ years in management, strong leadership, and experience in sales/marketing/admin tasks. Benefits include medical, dental, vision, life/AD&D, 401(k) match, and growth opportunities within the company.

Qualifications

• Must be 18 years or older with a high school diploma or GED; College degree preferred
• Must have experience with sales, marketing, and office administration
• Experience supervising, coaching, and developing staff
• 3 or more years' experience in a management role

Responsibilities

• Ensure daily assigned revenue is completed
• Maintain a high level of service quality
• Standardize pest control technician service routes to improve route density
• Schedule and review daily routes with technicians
• Handle customer complaints; investigate and resolve customer service concerns
• Assist technicians with field service requests and delinquent accounts
• Order and maintain equipment, supplies and materials required for service work
• Create a positive work environment
• Attract and select high caliber employees, while maintaining qualified staff
• Actively manage performance and motivate service staff
• Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates
• Maintain appropriate certification/licensing as required by the state or by branch management
• Coordinate training and licensing of new and existing service personnel
• Coordinate and/or provide continuing training as needed
• Maintain truck inventory records and perform periodic inspections
• Delegate duties and examine work for accuracy and neatness
• Maintain record of all commercial vehicle licenses and pest control licenses
• Assist General/Branch Manager in other duties assigned
• Work weekends as necessary to assist the technicians
• Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.

Skills

Sales experience

Marketing

Office administration

Staff development

Supervising

Coaching

Managing

Education

High school diploma or GED

College degree preferred

Tools

None

Job description

HomeTeam Pest Defense, Inc. in Kyle, TX, seeks a Service Manager (Maintenance) to lead field service operations and drive revenue. You will schedule routes, supervise technicians, resolve customer issues, and maintain licenses, while fostering a positive team environment.

Qualifications include 3+ years in management, strong leadership, and experience in sales/marketing/admin tasks. Benefits include medical, dental, vision, life/AD&D, 401(k) match, and growth opportunities within the company.