Maintenance Operations Manager - Facilities Management

Pima County; Tucson (AZ); On-site; USD 79,000 - 111,000; Full time

Job summary

Pima County in Tucson, AZ is seeking a Maintenance Operations Manager to direct and manage complex maintenance operations and lead a maintenance workforce. The role includes planning, directing, and controlling activities for facilities, transportation, and drainage systems, and ensuring high-quality service.

This salaried position requires a bachelor's degree in business/public administration or civil engineering plus four years of public works or facilities management experience, including two

Qualifications

• Bachelor's degree in business/public administration, civil engineering or related field with four years of professional experience in public works maintenance and facilities management including two years supervisory/administrative experience.
• Experience with preparing and analyzing maintenance reports and budgets.

Responsibilities

• Plans, organizes, directs and manages maintenance, construction and related equipment maintenance and repair activities.
• Plans, schedules and coordinates the division's activities with other divisions and supported agencies.
• Reviews maintenance methods and productivity; recommends improvements and oversees scheduling.
• Directs equipment repair activities and may write specifications for equipment and materials.
• Maintains records and prepares reports; develops departmental policies and budgets.
• Evaluates training and development of division staff; ensures quality and safety compliance.
• Assists with contracts, specifications, and submittal review; oversees vendor relationships.
• Responds to maintenance and operations inquiries and issues, including after-hours on-call as needed.

Skills

Maintenance operations

Budget development

Contract management

Maximo and Workday

Supervisory experience

Education

Bachelor's degree in business/public administration or civil engineering

Tools

Maximo

Workday

Job description

Job Description Summary

Department - Facilities Management

Job Description REOPEN

Job Type: Classified

Job Classification: 5229 - Maintenance Operations Manager

Salary Grade: 16

Pay Range Hiring Range: $79,185 - $95,056 Annually

Pay Range: $79,185 - $110,905 Annually

Range Explanation: Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. Pay Range is the entire compensation range for the position.

The Maintenance Operations Manager directs and manages complex maintenance operations and has managerial and operational responsibility for planning, directing, and controlling all activities of a maintenance workforce.

This position is responsible for maintaining and repairing County owned, operated or maintained facilities, transportation and/or drainage systems, and their associated utilities and services.

This position is salaried and will require being on-call after hours including weekends and holidays.

Post-job offer physical required.

Essential Functions

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Plans, organizes, directs and manages maintenance, construction and related equipment maintenance and repair activities;
• Plans, schedules and coordinates the general and specialized activities of the division with other divisions, departments and supported agencies;
• Plans, reviews and makes recommendations on specialized topics, i.e., road and drainage way condition, maintenance and improvements, utility support systems, facilities renovations and modifications;
• Directs and coordinates equipment repair activities, recommends purchases of new equipment and may write specifications for equipment and materials;
• Inspects work in progress and at completion for quality, quantity, workmanship and compliance with program goals, standards and specifications;
• Reviews labor and material estimates for proposed facility, system and equipment maintenance, repairs and modifications;
• Maintains records and prepares reports;
• Participates in the development of departmental policies and procedures;
• Prepares the division budget and participates in the development of the departmental budget;
• Evaluates and provides for the training and development of division staff;
• Analyzes maintenance methods, procedures and productivity and recommends and supervises the implementation of improvements, to include maintenance operations tracking and scheduling;
• Receives, investigates and responds to difficult maintenance and operations complaints;
• Makes personnel decisions and effectively recommends appointments for the division.

Minimum Qualifications

Minimum Qualifications: Bachelor's degree from an accredited college or university with a major in business or public administration, civil engineering or a related field as determined by the department head AND four years of professional experience in public works maintenance and construction or facilities management and maintenance INCLUDING two years of supervisory or administrative experience in a public works or facilities management setting. OR: Four years with Pima County in a Maintenance Contract Services Manager, Trades Maintenance Supervisor or closely-related position as determined by the department head at the time of recruitment INCLUDING two years of supervisory or administrative experience in a public works maintenance and construction or facilities management and maintenance setting. (Relevant experience and/or education from an accredited college or university may be substituted.) Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications

• Experience with/knowledge of managing day-to-day maintenance operations.
• Experience with/knowledge of preparing building maintenance reports.
• Experience with/knowledge of overseeing and maintaining reports for elevators and chiller maintenance.
• Experience with/knowledge of overseeing, directing, and assisting with contracts, specifications, and submittal review.
• Experience with/knowledge of Maximo and Workday software programs.
• Experience with/knowledge of applying Merit System Rules and departmental procedures.

Selection Procedure

Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.

Supplemental Information

Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record. Failure to maintain the required licensure shall be grounds for termination.

Special Notice Items

Ability to obtain jail pass is required. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. This position will require a post-job offer physical and/or drug screen.

Physical/Sensory Requirements

Physical and sensory abilities will be determined by position. Speaking Activity - in person and on the phone; Vision - operate a motor vehicle, distinguish colors, have depth perception and peripheral vision.

Working Conditions

Position requires on-call hours. Working conditions will be determined by position.

EEO Information

Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law. Pima County stands out as an exceptional workplace, offering a supportive environment that fosters professional growth and personal satisfaction. As one of the largest employers in the region, Pima County prioritizes its commitment to creating a diverse and inclusive workplace, recognizing the unique contributions of each employee. Embracing innovation and collaboration, Pima County provides multiple opportunities in which individuals can make a meaningful impact on their community. One of the key advantages of working for Pima County is its comprehensive benefits package. Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security. Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well‑being. Furthermore, Pima County takes pride in fostering a culture of continuous learning and development. Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs. In addition, a County-wide employee recognition program rewards employees who exemplify the County values of being accountable, respectful and ethical as well as providing great customer service. By joining Pima County, individuals become part of a dedicated team working towards a common goal: enhancing the quality of life for residents and building a vibrant future. Pima County is not just an employer; it is a community that values its employees, encourages their growth, and invests in their success.